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Show Results For
- All HBS Web
(2,390)
- People (8)
- News (881)
- Research (723)
- Events (3)
- Multimedia (161)
- Faculty Publications (312)
- Article
The Passion Paradox: A Conversation with Brad Stulberg
Jachimowicz, Jon M. "The Passion Paradox: A Conversation with Brad Stulberg." Behavioral Scientist (April 9, 2019).
- 20 Jun 2013
- News
To conversation about disengaged workers, listeners say, 'Yep'
- 19 Nov 2024
- News
Don't Be a ZQ: Make Your Conversations Count
- 28 Mar 2022
- Video
A Conversation about the Military Community at HBS
- January 2010 (Revised February 2010)
- Case
IBM Retail Business Assessment at Dillard's, Inc.: Managing Staffing Levels to Improve Conversion
This case illustrates the challenges associated with matching staffing levels with variable workload in retail stores and highlights how decisions related to staffing and scheduling affect operational performance and the quality of labor at the stores. The case... View Details
Keywords: Customer Satisfaction; Employees; Market Transactions; Service Delivery; Service Operations; Performance Improvement; Retail Industry
Ton, Zeynep. "IBM Retail Business Assessment at Dillard's, Inc.: Managing Staffing Levels to Improve Conversion." Harvard Business School Case 610-051, January 2010. (Revised February 2010.)
- January 2010 (Revised February 2010)
- Supplement
IBM Retail Business Assessment at Dillard's, Inc.: Managing Staffing Levels to Improve Conversion (CW)
IBM consultants are convinced that there is a positive relationship with staffing levels and conversion rate. How should Dillard's, a large department store chain, use this insight to manage their staffing levels? View Details
- September 21, 2012
- Article
A Presidential Campaign Should Be a Conversation
By: Boris Groysberg and Michael Slind
Groysberg, Boris, and Michael Slind. "A Presidential Campaign Should Be a Conversation." Harvard Business Review (website) (September 21, 2012).
- February 1985 (Revised October 1989)
- Case
Norton Co.: The Carbo Conversion Campaign (B)
Corey, E. Raymond, and Bobbi Carrey. "Norton Co.: The Carbo Conversion Campaign (B)." Harvard Business School Case 585-141, February 1985. (Revised October 1989.)
- February 1985 (Revised May 1989)
- Case
Norton Co.: The Carbo Conversion Campaign (A)
Corey, E. Raymond, and Bobbi Carrey. "Norton Co.: The Carbo Conversion Campaign (A)." Harvard Business School Case 585-140, February 1985. (Revised May 1989.)
- 21 Sep 2012
- News
A Presidential Campaign Should Be a Conversation
- 06 Jul 2018
- News
Winning votes, one conversation at a time
- February 1988 (Revised May 1988)
- Background Note
Note on Debt-Equity Conversions in Latin American Countries
By: Ray A. Goldberg
Goldberg, Ray A. "Note on Debt-Equity Conversions in Latin American Countries." Harvard Business School Background Note 588-063, February 1988. (Revised May 1988.)
- 06 Jan 2009
- News
A conversation with Leo Apotheker and Andrew Mcafee
- 31 May 2022
- News
My Top 9 Conversations of 2022 So Far
- 02 Oct 2016
- News
How to Get More Out of Office Conversations
- 19 May 2023
- News
How to Have Difficult Conversations Without Burning Bridges
- 01 Feb 1997
- News
Conversing in Cyberspace: Students and Alumni Talk Management
Does a new general manager who delegates decisions run the risk of appearing indecisive? Is an "open-door" policy a good way for a general manager to get information, or a terrible waste of time? What happens when a manager asks employees for suggestions on how the... View Details
Keywords: Daniel Penrice
- 24 Apr 2014
- News
Connecting people and policymakers in a conversation online
After taking an active role in Barack Obama’s reelection campaign, in which she discovered how much she enjoyed canvassing voters and talking to people, Elsa Sze (MBA/MPP 2014) wanted to extend the intensity of political engagement beyond election day and use the... View Details
- 2022
- Working Paper
Rethinking Explainability as a Dialogue: A Practitioner's Perspective
By: Himabindu Lakkaraju, Dylan Slack, Yuxin Chen, Chenhao Tan and Sameer Singh
As practitioners increasingly deploy machine learning models in critical domains such as healthcare, finance, and policy, it becomes vital to ensure that domain experts function effectively alongside these models. Explainability is one way to bridge the gap between... View Details
Keywords: Natural Language Conversations; AI and Machine Learning; Experience and Expertise; Interactive Communication; Business and Stakeholder Relations
Lakkaraju, Himabindu, Dylan Slack, Yuxin Chen, Chenhao Tan, and Sameer Singh. "Rethinking Explainability as a Dialogue: A Practitioner's Perspective." Working Paper, 2022.