Continuous Delivery - Publications - Faculty & Research

01 Jun 2023
News

From Big Pharma to Startup

Hunter Goble (MBA 2022) did not enroll in Harvard Business School with dreams of becoming an entrepreneur. After earning his MBA, Goble intended to return to Eli Lilly to continue to work building brands and launching products. He... View Details

Keywords: April White

28 Mar 2017
First Look

First Look at New Research, March 28

Shippo, prepares her pitch for a Series A funding round following a successful seed round. Customer adoption of Shippo’s e-commerce dashboard application, which allows small and medium retailers to compare delivery rates between shipping... View Details

Keywords: Sean Silverthorne

31 May 2011
Research & Ideas

Japan Disaster Shakes Up Supply-Chain Strategies

narrow, optimized supply chains," Shih says. "They put all of their eggs with one supplier that had the best product at the lowest price." Suppliers Squeezed, Too At the same time the suppliers, also under pressure to View Details

Keywords: by Dennis Fisher; Auto; Technology; Computer; Electronics

08 Oct 2013
First Look

First Look: October 8

organizations and in the right locations to deliver high-value care. The strategy for moving to a high-value health care delivery system comprises six interdependent components: organizing around patients' medical conditions rather than... View Details

Keywords: Sean Silverthorne

08 Mar 2004
Research & Ideas

Creating Value in Your Business Ecosystem

delivery of a company's own offerings. Like an individual species in a biological ecosystem, each member of a business ecosystem ultimately shares the fate of the network as a whole, regardless of that member's apparent strength. From... View Details

Keywords: by Marco Iansiti & Roy Levien

17 Jun 2017
Research & Ideas

Amazon, Whole Foods Deal a Big Win for Consumers

Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details

Keywords: by Jose Alvarez and Len Schlesinger; Retail

08 Aug 2005
Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

no longer suffers losses from offering customized services. The menu prices also motivate customers to shift their purchasing and delivery patterns in ways that lower total costs to the benefit of both the company and its customers.... View Details

Keywords: by Robert S. Kaplan

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

shopping hours for senior citizens while Woolworths Supermarket in Australia closed a number of stores with less traffic to better enable deliveries to seniors, those with disabilities, and those in quarantine or self-isolation. To learn... View Details

Keywords: by Sean Silverthorne

Web

Published CSV Cases - Institute For Strategy And Competitiveness

its retail stores. In 2015, the U.S. health care system continued to evolve. Health systems were expanding and consolidating, new health care delivery models were emerging, reimbursement was changing, while... View Details

Web

Credential of Leadership, Impact, and Management in Business | HBS Online

their staff in continuing education opportunities by covering the costs of online business courses. To learn more, please visit our Employer Reimbursement page . What if I need to drop out of the program? + – If you can’t View Details

02 Dec 2002
Research & Ideas

The Secret of How Microsoft Stays on Top

early 1990s to reflect the increasing use of networks. Then later in the 1990s, Microsoft once again began "re-architecting" its component base to facilitate the delivery of "Web services," applications that can be... View Details

Keywords: by Sean Silverthorne

11 Aug 2003
Research & Ideas

Why Budgeting Kills Your Company

on "maximizing profits at all times rather than playing games with the numbers" to meet artificial annual targets. I've seen some annual budget processes that didn't take any time at all.— William J. Bruns Jr.,HBS professor emeritus View Details

Keywords: by Loren Gary

29 Sep 2021
Research & Ideas

For Entrepreneurs, Blown Deadlines Can Crush Big Ideas

One might expect first-time entrepreneurs to pick up speed as they churn out more products, but new research finds that nascent firms typically launch second products six weeks later than originally planned. What’s more, with each successive product, delays View Details

Keywords: by Rachel Layne

04 Jun 2001
What Do You Think?

What’s the Future of the Subscription Model?

and GE's exit from the jet engine business and entry into the "thrust service" business, guaranteeing the on-demand delivery of various levels of power to jet aircraft. The subscription model, by tying a company's success to its... View Details

Keywords: by James Heskett

24 Jan 2011
HBS Case

Terror at the Taj

young sons died in a fire that swept through their apartment on the hotel's top floor. Even after receiving the news, he insisted on staying at his post to help direct a response to the ongoing attack. (The battle for control at the Taj would View Details

Keywords: by Julia Hanna; Accommodations

22 Aug 2022
Research & Ideas

Can Amazon Remake Health Care?

percent premium was exactly the wrong answer. Gazette: Has the public’s newfound acceptance of telehealth shifted the way providers view delivery of service? Chandra: We’d already started to see a move toward telehealth before the... View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Health

01 Jan 2011
News

Karen Gordon Mills, MBA 1977

ran a textile business before taking over Chicago-based Tootsie Roll Industries, which he continues to run jointly with her mother, Ellen Gordon. After graduating from Harvard with a degree in economics, business school was the natural... View Details

31 Jul 2017
HBS Case

It’s Hard to Fix the Family Business Without Offending the Family

Le is grappling with a host of operational challenges at Pho Hoa that include poor service and variable food delivery times for the menu’s wide array of 150 items. While his father has stepped aside, Tam’s uncle View Details

Keywords: by Julia Hanna; Food & Beverage

01 May 2020
What Do You Think?

Does Remote Work Mix with Organizational Culture?

Original Post We all have had conversations over the last few weeks with people working from home for the first time while sheltering from COVID-19. I've tried to use the opportunity to conduct an informal survey: How is it going? Do you think you'd like to change your... View Details