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  • All HBS Web  (498)
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    • Research  (177)
    • Multimedia  (1)
  • Faculty Publications  (36)
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  • 21 May 2001
  • Research & Ideas

From Tigers to Kaleidoscopes: Thinking About Future Leadership

confides HBS professor Rosabeth Moss Kanter in the introduction to her essay in Management 21C called "Kaleidoscope Thinking." "I was sitting in a Singapore ballroom when the British head of a global oil company told his top managers... View Details
Keywords: by Martha Lagace
  • 13 Apr 2016
  • Research Event

What Does 'Diversity' Really Mean?

year showed that the number of women and African-Americans saw little to no change from the year before. The numbers were so bleak that in August 2015, President Obama called on the industry to try harder. “Trying harder, to some, means... View Details
Keywords: by Dina Gerdeman
  • 21 Oct 2024
  • Research & Ideas

What Happens in Vegas Could Shape the Metaverse

competing incentives in building the metaverse, our view is that the metaverse can still succeed,” they write, “but it might call for a shift in mindset and an openness to learning from seemingly distant domains of knowledge.” Along those... View Details
Keywords: by Scott Nover; Computer; Information Technology
  • 03 Nov 2014
  • Research & Ideas

Brand Lessons From the Nobel Prize

given to "those who, during the preceding year, shall have conferred the greatest benefit to mankind." "The heart of the brand, the essence of the brand, resides in the will of Alfred Nobel," says Greyser. He continued, "people associated... View Details
Keywords: by Carmen Nobel
  • 16 Jun 2003
  • Research & Ideas

Researchers Contribute Globalization of Markets Papers

way to combine the best of both? Yes, if marketers are willing to dig below superficial benefits and attributes to connect products and services to emotions and schemes of thoughts that are almost universally shared among human beings. "The process we advocate... View Details
Keywords: by Working Knowledge editors
  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

Good and bad service experiences die hard. Who can forget the hotel receptionist who went above and beyond the call of duty to accommodate a last-minute change in travel plans in contrast to the sulky server at an expensive restaurant who... View Details
Keywords: by Jim Aisner; Retail
  • 10 Feb 2003
  • Research & Ideas

Women at Work

"Work/Life Balance: Are We Comfortable with the Choices We Make?" moderated by HBS professor Robin Ely, discussed their work/life decisions and the repercussions of those decisions at the 12th Annual Dynamic Women in Business View Details
Keywords: by Wendy Guild
  • 28 Apr 2010
  • Research & Ideas

Earth Day Reflections

company's commitment to a sustainable society is contributing to a sustainable strategy that will create value for shareholders over the long term? The answer lies in combining the annual and CSR/sustainability reports into something I View Details
Keywords: by Staff
  • 17 Feb 2003
  • Research & Ideas

Building Communities as Well as Companies

Morgan Roberts at a recent conference. But what are the nuts-and-bolts details of starting and sustaining a minority-owned business in today's tough economy? Panelists at the 2003 H. Naylor Fitzhugh Conference emphasized the well known... View Details
Keywords: by Julia Hanna
  • 17 Dec 2001
  • Research & Ideas

Becoming the Next Real Estate Mogul

Potential real estate moguls at the 2001 Harvard Business School Entrepreneurship Conference received an earful about profiting in a down market, creating value where there is none, and the addiction of playing in a deal-driven industry.... View Details
Keywords: by Julia Hanna; Construction; Real Estate
  • 25 Feb 2014
  • First Look

First Look: February 25

Corporate Performance By: Brochet, Francois, Maria Loumioti, and George Serafeim Abstract—Using conference call transcripts to measure the time horizon that senior executives emphasize when they communicate... View Details
Keywords: Sean Silverthorne
  • 29 Nov 2006
  • Research & Ideas

Rich or Royal: What Do Founders Want?

paradox in a recent paper called "Rich versus King: The Entrepreneur's Dilemma," an early draft of which was featured in the Best Paper Proceedings of the 2006 Academy of Management Conference and... View Details
Keywords: by Sarah Jane Gilbert; Financial Services
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

Jorge Redmond, CEO of Chocolates El Rey, called a meeting with senior management to discuss the company's growth strategy. A relatively small firm with sales of around $14 million, El Rey produced top quality chocolate made with single... View Details
Keywords: Martha Lagace
  • 09 Mar 2010
  • First Look

First Look: March 9

International Conference on Financial Cryptography and Data Security (forthcoming) Abstract We describe a method for identifying "typosquatting," the intentional registration of misspellings of popular web site addresses. We... View Details
Keywords: Martha Lagace
  • 23 Mar 2021
  • Book

Succeeding in the New Work-from-Anywhere World

out-of-sync, and out-of-touch mode,” Neeley says. Another challenge, especially during the pandemic: The lines between work and non-work times can get blurred, so managers should be concerned less about productivity dropping and more about employees working too hard.... View Details
Keywords: by Michael Blanding
  • 23 Jun 2021
  • Research & Ideas

One More Way the Startup World Hampers Women Entrepreneurs

new apps and other products, offering feedback to help entrepreneurs refine their ideas. However, there’s a caveat to this feedback: 90 percent of users on Product Hunt are men, according to a recent working paper by a trio of Harvard Business School researchers View Details
Keywords: by Michael Blanding
  • 23 Sep 2008
  • First Look

First Look: September 23, 2008

integrates converging work documenting the centrality of these dimensions in interpersonal as well as intergroup perception. Structural origins of warmth and competence perceptions result from competitors judged as not warm, and allies judged as warm; high status View Details
Keywords: Martha Lagace
  • 08 Mar 2016
  • Research & Ideas

Solving an Economic Mystery Surrounding Argentina and Chile

history that year was Dr. Andrea Lluch, from Argentina. This was the origins of a research program and conference series which led to this collaborative volume, and the Creating Emerging Markets oral history project, which began with... View Details
Keywords: by Sean Silverthorne
  • 26 Jan 2004
  • Research & Ideas

What Developing-World Companies Teach Us About Innovation

than already-mixed concrete delivered by trucks. A more significant finding was that do-it-yourself projects have a special significance for this demographic. Building projects, the team learned, provided more than the functional benefits of extra living space to these... View Details
Keywords: by Donald N. Sull, Alejandro Ruelas-Gossi & Martin Escobari
  • 21 Jan 2020
  • Research & Ideas

Lessons for Retailers from the Rebirth of Indie Bookstores

mature industries, such as Swiss watchmakers and pencil makers, that have been able to reinvent themselves in the wake of radical technological change. He calls this phenomenon “technology reemergence.” Over the past eight years, he has... View Details
Keywords: by Michael Blanding; Entertainment & Recreation
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