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- 20 Jul 2009
- Research & Ideas
Markets or Communities? The Best Ways to Manage Outside Innovation
using market incentives (Apple's program to draw independent developers to its iPhone/iTouch platform.) We asked Lakhani to discuss in more detail the strategic options available to managing outside innovation. Sean Silverthorne:... View Details
- 29 Aug 2024
- Research & Ideas
Shoot for the Stars: What to Know About the Space Economy
when NASA started investing in the commercial space sector in a more concerted way. It created a program called Commercial Orbital Transportation Services (COTS). It spent $500 million to start seeding rocket launch companies to provide a... View Details
- November 2017
- Teaching Note
Reinventing Best Buy
By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 716-455.
On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales.... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Technology; Hardware; Information Technology; Internet; Mobile Technology; Online Technology; Search Technology; Software; Web; Web Sites; Wireless Technology; Resource Allocation; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
worldwide reserves. In 2017, under the leadership of Dr. Mostafa Terrab, OCP was halfway through a $20 billion industrial transformation program aimed at increasing its industrial capacity, improving cost efficiencies, and boosting... View Details
Keywords: Dina Gerdeman
- 10 Jun 2002
- Research & Ideas
How to Look at Globalization Now
other, offering thirty channels of programming in eight languages. STAR's evolution indicates, first of all, the abiding preference—demonstrated in all regions around the world—for local TV programming, even if it costs much more than... View Details
Keywords: by Martha Lagace
- 14 Dec 2011
- Research & Ideas
The New Measures for Improving Nonprofit Performance
Participation, Pluralism, and Public Ethics. Ebrahim teaches the required MBA course Leadership and Organizational Behavior, and chairs the Executive Education program Governing for Nonprofit Excellence. Q: Mario, tell us about Venture... View Details
Keywords: by Julia Hanna
- 04 Feb 2014
- First Look
First Look: February 4
Abstract—This study empirically investigates the relationship between design structure and organization structure in the context of new infrastructure development projects. Our research setting is a capital program to develop new school... View Details
Keywords: Sean Silverthlorne
- 26 Apr 2011
- Op-Ed
HBS Faculty Comment on Environmental Issues for Earth Day
the best of the automobile—private on-demand service to many destinations, no delays for others to get on or off, and great flexibility for later expansion. Add the key advantages of public transit—a dedicated guideway without delays from other traffic, plus View Details
- 03 Jul 2018
- What Do You Think?
Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?
problem with cancelling the ICE contract is that it is probably one of hundreds of MS contracts with the government, many of which are supporting other potentially unpopular programs Because MS is providing business infrastructure to ICE,... View Details
- 09 Nov 2006
- Research & Ideas
Andy Grove: A Biographer’s Tale
49 on the latest Fortune 500 listing. Anyone with a computer is familiar with the phrase "Intel Inside." With this book, professor Tedlow has taken us inside Andy Grove. Richard, it's great to have you with us today. Aisner:... View Details
- 05 Nov 2001
- Research & Ideas
Venture Capital Goes Boom—or Bust?
computer to access data stored on another and to interact with that information. As he publicized his innovation among his fellow employees and across the computing community, people admired the quality of... View Details
Keywords: by Paul A. Gompers & Josh Lerner
- 29 May 2001
- Research & Ideas
How Technological Disruption Changes Everything
disrupted. At a plenary session at the HBS Global Alumni Conference 2001, Christensen expanded on the work highlighted in his 1997 book, The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail. Disruptive technologies such as the personal View Details
- 17 Jul 2018
- First Look
New Research and Ideas, July 17, 2018
introduction of a very general class of unobserved heterogeneity on agents' preferences. Under minimal assumptions, we show existence and uniqueness of equilibrium. We provide two algorithms to compute the equilibria in our model. The... View Details
Keywords: Dina Gerdeman
- 03 Feb 2014
- Research & Ideas
The Tricky Business of Managing Web Advertising Affiliates
better to manage these programs in-house or to use outside experts. . Power Of The Network Affiliate networks slash the cost of buying ads for sellers through the use of advertising marketplaces. In essence, sellers are able to place... View Details
- 24 Sep 2014
- Op-Ed
Tackling Climate Change Will Cost Less Than We Think
No one knows how much it will cost to keep the risks of significant climate disruption to a reasonable level. One commonly cited estimate puts the cost at roughly 1 percent of world GDP a year, or about $840 billion. This is a large number, but it seems smaller when... View Details
- 09 Feb 2012
- Sharpening Your Skills
Sharpening Your Skills: Online Marketing
Questions To Be Answered: What's the strategy for managing consumer reviews on my site? Do people watch online video ads?. How can I get more out of my customer loyalty campaign? Are online coupon programs like Groupon effective? What's... View Details
- 21 Apr 2011
- Research & Ideas
Searching for Better Practices in Social Investing
say, a cloud computing company. "I think the [venture philanthropy] model really does work," he said. "It's long term and makes it hard to see short-term results. But we can show mounting evidence that when you put in... View Details
- 04 Jul 2005
- Research & Ideas
Should You Outsource Your Marketing?
that outside expertise is often needed. Sony, a legendary marketer, outsourced its program to market products through its online "Sony Style" store, recognizing that they needed expertise in areas such as customer database... View Details
Keywords: by Poping Lin
- 19 May 2016
- Research Event
Crowdsourcing, Patent Trolls, and Other Research Insights Highlighted at Harvard Business School Symposium
to be more active and independent.” A social computing design Yiling Chen, Gordon McKay Professor of Computer Science at SEAS, talked about social computing, where human creativity is used to accomplish... View Details
Keywords: by Dina Gerdeman & Carmen Nobel
- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
vegetables at the point of sale, improving the speed and accuracy of the checkout. If the benefit is not immediately apparent, make it obvious through advertising and promotional materials. Lesson 2: Make The Technology Easy To Use. Most View Details