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  • All HBS Web  (1,053)
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  • Research Summary

Institutions and Corporate Lobbying

“Institutions and Make-or-Buy Decision of Lobbying: The Role of Sociopolitical Legitimacy on Foreign MNEs’ Lobbying Internalization”

In this study, I examine how legitimacy comes into play in foreign MNEs’ make-or-buy decisions... View Details

Keywords: Institutions; Make V. Buy; Lobbying; Legitimacy; Corruption; Culture; Multinational Enterprise; United States
  • 23 Feb 2010
  • First Look

First Look: Feb. 23

submission reduces the probability of achieving top rank, it increases the community value of the submission. Code structures that are more nonconforming to commonly accepted programming conventions similarly increase the probability of... View Details
Keywords: Martha Lagace
  • 27 Sep 2016
  • First Look

September 27, 2016

development programs have entered a period of disruption catalyzed by the digitalization of content, connectivity, and communication and are driven by renewed demand for high-level executive and managerial skills. Unlike other segments of... View Details
Keywords: Sean Silverthorne
  • 19 Dec 2017
  • First Look

New Research and Ideas, December 19, 2017

successfully increase immigrants' political participation, even when they do not specifically target their communities and concerns. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53575 November 28, 2017 athenaInsight... View Details
Keywords: Carmen Nobel
  • 14 Jun 2010
  • Research & Ideas

The Hard Work of Measuring Social Impact

Ebrahim cites his research on two NGOs in western India: the Sadguru Water and Development Foundation and the Aga Khan Rural Support Programme. These nonprofits work in hundreds, if not thousands, of rural View Details
Keywords: by Julia Hanna
  • 18 Sep 2017
  • Research & Ideas

'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

an airplane. “Social media has changed consumers’ expectations with the way they communicate with brands,” says Leslie K. John, Marvin Bower Associate Professor. “I have friends who have had a bad customer experience, and they immediately... View Details
Keywords: by Dina Gerdeman; Advertising; Technology
  • 24 Sep 2018
  • Research & Ideas

How Cost Accounting is Improving Healthcare in Rural Haiti

Medical records at a healthcare clinic in Lascahobas, Haiti. Ryan McBain A few years ago, the Boston-based nonprofit health care organization Partners in Health (PIH) set out to quantify the cost of primary care for its patients--specifically those who visited the... View Details
Keywords: by Carmen Nobel; Health
  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

strongest—on his relationship to the IT department—and tended to retreat into the IT "basement" in times of conflict with business units and senior management. Barton paid attention to his staff, while at the same time more effectively managing View Details
Keywords: by Martha Lagace
  • 31 Jul 2017
  • HBS Case

It’s Hard to Fix the Family Business Without Offending the Family

Foundation Professor Leonard A. Schlesinger, who coauthored the case, Pho Hoa Dorchester, with 2017 MBA students Michael Raiche and Roger Zhu. Pho Hoa and Pho Linh, a smaller restaurant located in Quincy, Massachusetts, are owned as... View Details
Keywords: by Julia Hanna; Food & Beverage
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

individuals. In response to the recent scandals, politicians and government officials have stepped in to pass new laws and create new regulations, while prominent persons on Wall Street and elsewhere in the business community have issued... View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • 05 May 2008
  • Research & Ideas

Connecting with Consumers Using Deep Metaphors

negative reaction, deep metaphors enable us to discover whether shame, guilt, or some other negative feeling is producing the aversive or negative experience. Second, deep metaphors provide the basic foundations for the brand stories... View Details
Keywords: by Martha Lagace; Consumer Products
  • 04 Jun 2001
  • What Do You Think?

What’s the Future of the Subscription Model?

Original Article The subscription model has served as a wonderful revenue generator through the years for many companies in the media and communications industries. Organizations have built hard-to-beat revenue streams around it, enabling... View Details
Keywords: by James Heskett
  • 06 Jun 2007
  • Research & Ideas

Behavioral Finance—Benefiting from Irrational Investors

and the title of a second-year course he teaches at HBS. "At the foundation of finance is the idea that investors and managers act rationally, so that capital market prices reflect fundamentals and managers respond to incentives in... View Details
Keywords: by Julia Hanna
  • 05 Nov 2021
  • Op-Ed

Is the Business World Finally Ready for the Wisdom of Shibusawa?

considers Shibusawa’s foundational thinking as having a long-term vision; essentially “aiming for the North Star.” He was working as CFO of Mizuho Financial Group as the 2008 financial crisis took hold, which prompted him to reassess the... View Details
Keywords: by Geoffrey Jones and Rei Morimoto; Financial Services; Retail
  • 15 Jul 2019
  • Book

Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence

what’s the best way for managers to communicate financial information to shareholders? “People who want to have advanced roles in enterprise confront financial questions more and more, and they have to be more fluent in the financial... View Details
Keywords: by Dina Gerdeman
  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

for a company. While necessary, these capabilities do not determine competitive success. An IT department that provides only a basic foundation of technology infrastructure and a standard set of application programs may adequately assess... View Details
Keywords: by Robert S. Kaplan; Service
  • 26 Mar 2006
  • Research & Ideas

The Office of Strategy Management

coordinating role to help bring strategy to fruition. For this e-mail Q&A, Kaplan, the Baker Foundation Professor at Harvard Business School, teamed up with colleague Andrew Pateman, Principal of the Balanced Scorecard Collaborative.... View Details
Keywords: by Martha Lagace
  • 24 Feb 2020
  • Research & Ideas

The Hidden Vulnerabilities of Open Source Software

communicate with each other on the large-scale—particularly, the global scale—necessary to share such information.” Security of individual accounts. Of the 10 most-used software packages in the analysis, the CII team found that seven were... View Details
Keywords: by Frank Nagle and Jenny Hoffman; Computer
  • 08 Sep 2008
  • HBS Case

The Value of Environmental Activists

There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 15 Apr 2019
  • Research & Ideas

Infographic: Can I Please Speak to an Actual Person?

Based on the Working Paper, Mitigating the Negative Effects of Customer Anxiety through Access to Human Contact (pdf) by Michelle A. Shell and Ryan W. Buell.  Shell is a doctoral student at Harvard Business School, and Buell is the UPS View Details
Keywords: by Katherine Vizcardo and Danielle Kost; Service
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