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  • All HBS Web  (10,061)
    • People  (41)
    • News  (3,259)
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  • April 2024
  • Background Note

Leader as a Communicator

By: Boris Groysberg, Robin Abrahams and Katherine Connolly Baden
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Groysberg, Boris, Robin Abrahams, and Katherine Connolly Baden. "Leader as a Communicator." Harvard Business School Background Note 424-045, April 2024.
  • February 1997
  • Case

Arch Communications Group, Inc.

By: Krishna G. Palepu and Sarayu Srinivasan
The market values Arch differently from analysts' values. View Details
Keywords: Valuation; Framework; Forecasting and Prediction; Investment; Stocks
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Palepu, Krishna G., and Sarayu Srinivasan. "Arch Communications Group, Inc." Harvard Business School Case 197-047, February 1997.
  • July 1998 (Revised February 1999)
  • Case

Private Communications Corporation (A)

Ann Meceda is a soon-to-be MBA graduate. She has been working as the director of marketing in an Internet start-up, and now the founder wants her to become CEO. She must weigh the personal and business risks and assess her own objectives and tolerance for risks. View Details
Keywords: Risk Management; Internet and the Web; Management Succession; Marketing; Personal Development and Career; Business Startups; Service Industry
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Roberts, Michael J., and Nicole Tempest. "Private Communications Corporation (A)." Harvard Business School Case 899-032, July 1998. (Revised February 1999.)
  • September 1998 (Revised February 1999)
  • Case

Private Communications Corporation (B)

Supplements the (A) case. View Details
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Roberts, Michael J., and Nicole Tempest. "Private Communications Corporation (B)." Harvard Business School Case 899-030, September 1998. (Revised February 1999.)
  • May 1977 (Revised May 1993)
  • Case

Harriman Center for Communications

By: Regina E. Herzlinger
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Herzlinger, Regina E. "Harriman Center for Communications." Harvard Business School Case 177-244, May 1977. (Revised May 1993.)
  • 1999
  • Chapter

Integrated Marketing Communications in Practice

By: John Deighton
Keywords: Marketing Communications; Integration
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Deighton, John. "Integrated Marketing Communications in Practice." Chap. 33 in The Advertising Business: Operations, Creativity, Media Planning, Integrated Communications, edited by John Philip Jones, 339–355. Thousand Oaks, CA: Sage Publications, 1999.
  • Article

Keeping Score on Community Investment

By: Robert S. Kaplan
Keywords: Civil Society or Community; Investment
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Kaplan, Robert S. "Keeping Score on Community Investment." Leader to Leader, no. 33 (Summer 2004): 13–19.
  • August 2008
  • Article

Ethnic Scientific Communities and International Technology Diffusion

By: William R. Kerr
This study explores the importance of knowledge transfer for international technology diffusion by examining ethnic scientific and entrepreneurial communities in the US and their ties to their home countries. US ethnic research communities are quantified by applying an... View Details
Keywords: Information Technology; Ethnicity; Production; Integration; Knowledge Sharing; Patents; Employment; Performance Productivity; Entrepreneurship; Change; Developing Countries and Economies; Immigration; China; United States
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Kerr, William R. "Ethnic Scientific Communities and International Technology Diffusion." Review of Economics and Statistics 90, no. 3 (August 2008): 518–537.
  • 31 Jul 2008
  • Working Paper Summaries

Communication (and Coordination?) in a Modern, Complex Organization

Keywords: by Adam M. Kleinbaum, Toby E. Stuart & Michael L. Tushman
  • March 2008
  • Supplement

Adelphia Communications Corp.'s Bankruptcy (CW)

By: Stuart C. Gilson and Belen Villalonga
Keywords: Insolvency and Bankruptcy; Communication; Communications Industry
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Gilson, Stuart C., and Belen Villalonga. "Adelphia Communications Corp.'s Bankruptcy (CW)." Harvard Business School Spreadsheet Supplement 208-718, March 2008.
  • June 2010 (Revised November 2011)
  • Case

Zensar: The Future of Vision Communities (A)

By: David A. Garvin and Rachna Tahilyani
Zensar is a rapidly growing, mid-sized Indian IT services company with a collaborative management philosophy and innovative HR policies. One of its practices, Vision Communities, is an inclusive forum for innovation and strategy formulation. As the company grows,... View Details
Keywords: Human Resources; Collaborative Innovation and Invention; Leadership Style; Growth and Development Strategy; Management Practices and Processes; Organizational Culture; Cooperation; Information Technology Industry; India
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Garvin, David A., and Rachna Tahilyani. "Zensar: The Future of Vision Communities (A)." Harvard Business School Case 311-024, June 2010. (Revised November 2011.)
  • October 2022 (Revised February 2023)
  • Teaching Note

Managing Science Communication at Bayer

By: Joshua Schwartzstein
Teaching Note for HBS Case No. 921-045. View Details
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Schwartzstein, Joshua. "Managing Science Communication at Bayer." Harvard Business School Teaching Note 923-027, October 2022. (Revised February 2023.)
  • February 2003 (Revised September 2004)
  • Teaching Note

Mobile Communications Tokyo, Inc. (TN)

By: Walter Kuemmerle and David Lane
Teaching Note for (9-899-077). View Details
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Kuemmerle, Walter, and David Lane. "Mobile Communications Tokyo, Inc. (TN)." Harvard Business School Teaching Note 803-144, February 2003. (Revised September 2004.)
  • May 2014
  • Article

Cynicism in Negotiation: When Communication Increases Buyers' Skepticism

By: Eyal Ert, Stephanie J. Creary and Max H. Bazerman
The economic literature on negotiation shows that strategic concerns can be a barrier to agreement, even when the buyer values the good more than the seller. Yet behavioral research demonstrates that human interaction can overcome these strategic concerns through... View Details
Keywords: Trust; Information Asymmetry; Perspective Taking; Reactive Devaluation
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Ert, Eyal, Stephanie J. Creary, and Max H. Bazerman. "Cynicism in Negotiation: When Communication Increases Buyers' Skepticism." Judgment and Decision Making 9, no. 3 (May 2014): 191–199.
  • January 2024 (Revised August 2024)
  • Case

Essex County Community Foundation: Pivot to Systems Philanthropy

By: V. Kasturi Rangan, Brian Trelstad and Courtney Han
2023 marked five years of the Essex County Community Foundation (ECCF)’s “systems philanthropy” approach to grantmaking. Located in northeastern Massachusetts, the community foundation served 800,000 residents across 34 cities and towns that varied widely by... View Details
Keywords: Philanthropy and Charitable Giving; Reputation; Civil Society or Community; Social Issues; Alignment; Nonprofit Organizations; Business and Stakeholder Relations; Collaborative Innovation and Invention; Leading Change; Massachusetts
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Rangan, V. Kasturi, Brian Trelstad, and Courtney Han. "Essex County Community Foundation: Pivot to Systems Philanthropy." Harvard Business School Case 524-066, January 2024. (Revised August 2024.)
  • January 1992
  • Teaching Note

MCI Communications Corporation (1983) TN

By: Richard S. Ruback
Teaching Note for (9-284-057). View Details
Keywords: Financing and Loans; Growth and Development Strategy; Debt Securities; Risk and Uncertainty; Monopoly; Communications Industry
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Ruback, Richard S. "MCI Communications Corporation (1983) TN." Harvard Business School Teaching Note 292-077, January 1992.
  • May 2024
  • Article

Refugees Are Hosted in Highly Vulnerable Communities

By: C. Austin Davis, Paula Lopez-Peña, A. Mushfiq Mobarak and Jaya Y. Wen
Low- and middle-income nations host 76 percent of the world's refugees. This study uses original data to explore within-country spatial variability in refugee-hosting responsibilities. We find that hosting responsibilities for the displaced Rohingya people in... View Details
Keywords: Refugees; Political Elections; Equality and Inequality; Immigration; Developing Countries and Economies; Income
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Davis, C. Austin, Paula Lopez-Peña, A. Mushfiq Mobarak, and Jaya Y. Wen. "Refugees Are Hosted in Highly Vulnerable Communities." American Economic Review: Papers and Proceedings 114 (May 2024): 75–79.
  • May 2022
  • Article

The Impact of COVID-19 on Digital Communication Patterns

By: Evan DeFilippis, Stephen Michael Impink, Madison Singell, Jeff Polzer and Raffaella Sadun
We explore the impact of COVID-19 on employees’ digital communication patterns through an event study of lockdowns in 16 large metropolitan areas in North America, Europe, and the Middle East. Using de-identified, aggregated meeting and email meta-data from 3,143,270... View Details
Keywords: Meetings; Email; COVID-19 Pandemic; Communication Technology; Health Pandemics; Time Management
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DeFilippis, Evan, Stephen Michael Impink, Madison Singell, Jeff Polzer, and Raffaella Sadun. "The Impact of COVID-19 on Digital Communication Patterns." Humanities and Social Sciences Communications 9, no. 180 (May 2022).
  • October 2021
  • Article

Communicating Resource Scarcity and Interpersonal Connection

By: Grant E. Donnelly, Anne V. Wilson, Ashley V. Whillans and Michael I. Norton
Consumers often cite insufficient time or money as an excuse for rejecting social invitations. We explore the effectiveness of these excuses in preserving interpersonal relationships. Six studies—including perceptions of couples planning their wedding—demonstrate that... View Details
Keywords: Time; Interpersonal Relationships; Communication; Money; Relationships; Interpersonal Communication
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Donnelly, Grant E., Anne V. Wilson, Ashley V. Whillans, and Michael I. Norton. "Communicating Resource Scarcity and Interpersonal Connection." Journal of Consumer Psychology 31, no. 4 (October 2021): 726–745.
  • March 2009 (Revised May 2009)
  • Teaching Note

Adelphia Communications Corp.'s Bankruptcy (TN)

By: Stuart C. Gilson and Belen Villalonga
Teaching Note for [208071]. View Details
Keywords: Insolvency and Bankruptcy; Communications Industry
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Gilson, Stuart C., and Belen Villalonga. "Adelphia Communications Corp.'s Bankruptcy (TN)." Harvard Business School Teaching Note 209-020, March 2009. (Revised May 2009.)
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