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- Faculty Publications (28)
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- All HBS Web (195)
- Faculty Publications (28)
- 18 Sep 2018
- First Look
New Research and Ideas, September 18, 2018
explicitly a function of current product offerings. The setting illustrates firms' dual incentives at work: A firm better differentiates products under a looser standard but may want to induce a tighter... View Details
Keywords: Dina Gerdeman
- 01 Feb 2000
- News
Short Takes
of organizations were very productively linked and in which significant value was being created, both for the collaborating nonprofits and for the businesses." A 1997 ISE research forum at the School spurred Austin to delve more deeply... View Details
Keywords: Nancy O. Perry
- 08 Feb 2018
- Blog Post
WesTrek: A Recap of the Largest Professional Trek at Harvard Business School
firms such as Bain Capital, Bessemer, and Greylock, and startups such as Allbirds, Thumbtack, and Patreon. WesTrek attendees were a diverse group with varied backgrounds and professional interests, including sales, operations, product... View Details
Keywords: Technology
- 22 Nov 2013
- News
A Passion for Film
Management (TOM) Unit, which still resonates in the work he does today. "I bring some of the stuff I learned in that class to the majority of my days," he says, recalling a case study of Krups, the coffee maker, and analysis of cost,... View Details
- 01 Dec 2017
- News
Flight Path
goggles. “You need to be able to see a wall, and react, before you hit it,” he explains. Because DRL provides broadcast-ready content to networks, it helps that Horbaczewski has a background in film production and special effects.... View Details
Keywords: Julia Hanna
- 25 Jan 2000
- Research & Ideas
Strategic Alliances
a mutual course benefiting each of their strategies, HBS professor James Austin, head of the School's Initiative on Social Enterprise (ISE), took note. "Here was a new arena," he says, "in which the goals of different kinds of organizations were very View Details
Keywords: by Nancy O. Perry
- 28 Aug 2006
- Research & Ideas
Online Match-Making with Virtual Dates
commercial dating sites. What they found was a high level of dissatisfaction. "People spent hours and hours and hours a week online to generate one cup of coffee with one person. That's not a very good system," says Norton.... View Details
- 01 Mar 2004
- News
Ron Shaich’s Café Society
the attention of consumers on the go, fresh bread fans, and people looking for a place to relax with a cup of coffee in the afternoon. Expected to top $1 billion in sales this year, the publicly held Panera has also satisfied the... View Details
- 01 Dec 2014
- News
Innovation: Frozen Assets
As one of Howard Schultz’s first hires at Starbucks, she spent 20 years revolutionizing the coffee marketplace, eventually running its Asia-Pacific division. At Lululemon, she helped the yoga brand become a $10 billion–plus business by... View Details
Keywords: Janelle Nanos
- 01 Dec 1996
- News
Laurel without Hardy? A Lesson for Business
killing, and then bury the competition, right? Well, half right. Competitors aren't the whole picture. Providing complementary products - or making sure they are available - is the other half of the game. A complement to one View Details
- 07 Oct 2011
- News
Tea’s Time
with a product lauded for its high quality, distinctive style, and approachable prices. While most of its clothing is designed for children’s sizes from infant through age 12, the company introduced a small line of women’s clothing last... View Details
- 20 Apr 2016
- Research & Ideas
When CEOs Become Activists
discussion about racial equality by having baristas write ‘Race Together’ on coffee cups.” And when chicken chain Chick-Fil-A President Dan Cathy spoke out against gay marriage in 2012, his statements sparked a great deal of backlash and... View Details
- 16 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part One
Heinz, of the famous food company; Marshall Field, the Chicago retailer; Estée Lauder, who created one of the largest cosmetics companies in the world; Howard Schultz, of Starbucks Coffee Company; and Michael Dell, of Dell Computer... View Details
Keywords: by Martha Lagace
- Web
Alumni Career Journey: Lee Scott (MBA 2023) - Scaling Climate Tech Innovation - Blog - Business & Environment
Rising Climate Stories Clubs Courses & Curriculum Creating Emerging Markets Entrepreneurship Event Faculty Faculty Research IFC Decarbonization & Sustainable Production 2023 IFC Decarbonization & Sustainable View Details
- 23 Feb 2021
- Research & Ideas
COVID-19 Shines New Light on Working Conditions in Supply Chains
reputations on this issue are increasingly on the minds of the branded companies’ own employees—and on job candidates. Kost: I wonder if people think about the human and environmental toll of “fast fashion,” the mass production of trendy... View Details
- 04 Sep 2019
- News
Clicks and Mortar
gotten used to as consumers. Antonio Moreno: People still like going to a physical store to have an experience and learn about products, but now that can be decoupled from the act of taking possession of a product because there are better... View Details
- 05 Feb 2009
- Research & Ideas
In Praise of Marketing
among many consumers than any political party, trade union, church, or mosque. Indeed, Starbucks founder Howard Schultz sought to make his coffee shops the "third place" in our lives, after home and work. Marketing is an... View Details
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
he knows he has to do something—for example, pull staff members off other jobs so they can help check people out, or offer free coffee to everyone who's standing in line." Familiarity with the aggregated survey data, in other words,... View Details
Keywords: by Jean Ayers
- 30 Apr 2021
- News
Revealing the Rules
they must know each other, and I didn’t think much of the situation. But over time I’d notice that people were pairing up. This colleague was having lunch with that higher-up and coffee with this one. It was as if I was at a middle-school... View Details
- 11 Jan 2011
- First Look
First Look: Jan. 11
as creating "shared value"-generating economic value in a way that also produces value for society by addressing its challenges. A shared value approach reconnects company success with social progress. Firms can do this in three distinct ways: by reconceiving... View Details
Keywords: Sean Silverthorne