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- All HBS Web (189)
- Faculty Publications (26)
Show Results For
- All HBS Web (189)
- Faculty Publications (26)
- 07 Oct 2011
- News
Tea’s Time
with a product lauded for its high quality, distinctive style, and approachable prices. While most of its clothing is designed for children’s sizes from infant through age 12, the company introduced a small line of women’s clothing last... View Details
- 01 Dec 2014
- News
Innovation: Frozen Assets
As one of Howard Schultz’s first hires at Starbucks, she spent 20 years revolutionizing the coffee marketplace, eventually running its Asia-Pacific division. At Lululemon, she helped the yoga brand become a $10 billion–plus business by... View Details
Keywords: Janelle Nanos
- 05 Dec 2022
- Blog Post
2022 Climate Symposium: Tackling Climate Together
food production is incredibly resource intensive and that even a small shift in consumption and production can have a massive impact on greenhouse gas emissions. From there, Karen Skelton, Senior Advisor to... View Details
- 05 Feb 2009
- Research & Ideas
In Praise of Marketing
among many consumers than any political party, trade union, church, or mosque. Indeed, Starbucks founder Howard Schultz sought to make his coffee shops the "third place" in our lives, after home and work. Marketing is an... View Details
- 18 Sep 2018
- First Look
New Research and Ideas, September 18, 2018
explicitly a function of current product offerings. The setting illustrates firms' dual incentives at work: A firm better differentiates products under a looser standard but may want to induce a tighter... View Details
Keywords: Dina Gerdeman
- 17 Jun 2014
- First Look
First Look: June 17
quickly to execute the strategy. The firm has committed $1b in investment, building out a new software center in California and a commercial sales function at headquarters to deploy the new products and services. Purchase this case: View Details
Keywords: Sean Silverthorne
- 28 Aug 2006
- Research & Ideas
Online Match-Making with Virtual Dates
commercial dating sites. What they found was a high level of dissatisfaction. "People spent hours and hours and hours a week online to generate one cup of coffee with one person. That's not a very good system," says Norton.... View Details
- 01 Mar 2004
- News
Ron Shaich’s Café Society
the attention of consumers on the go, fresh bread fans, and people looking for a place to relax with a cup of coffee in the afternoon. Expected to top $1 billion in sales this year, the publicly held Panera has also satisfied the... View Details
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
he knows he has to do something—for example, pull staff members off other jobs so they can help check people out, or offer free coffee to everyone who's standing in line." Familiarity with the aggregated survey data, in other words,... View Details
Keywords: by Jean Ayers
- 01 Mar 2023
- News
The Latest Model
Hurder, who then headed to a coffee shop and began scribbling equations on a pad of paper. (The team has worked remotely from the outset, with Hurder based in Pasadena, California, and Barrera in Jersey City, New Jersey.) In the end,... View Details
- 11 Jan 2011
- First Look
First Look: Jan. 11
as creating "shared value"-generating economic value in a way that also produces value for society by addressing its challenges. A shared value approach reconnects company success with social progress. Firms can do this in three distinct ways: by reconceiving... View Details
Keywords: Sean Silverthorne
- 04 Nov 2016
- News
The Competitiveness of Lost Causes
the Haitian Ministry of Commerce and Trade. “We’ve given a team of 30 farmers a crash course in strategy based on the HBS case method, and we’ve accompanied them on trips to meet potential customers—from coffee dealers in Seattle to mango... View Details
Keywords: Deborah Blagg
- Web
Seen and Unseen | Baker Library | Bloomberg Center | Harvard Business School
Unseen looks at how companies, advertisers, and artists in the late 19th and early 20th centuries used images of “the Indian” to promote the railroad, market specific messages, or sell a range of products that included View Details
- 01 Sep 2020
- News
In My Humble Opinion: Screen Tested
Production on the second season of Hello Sunshine’s The Morning Show was paused due to COVID restrictions. Even so, the company continues to grow; Harden mentions onboarding eight employees remotely during the pandemic (adding to a staff... View Details
- 28 Oct 2019
- Research & Ideas
Brick-and-Mortar Stores Are Making a Comeback
have an experience and learn about products, but now that can be decoupled from the act of taking possession of a product because there are better and cheaper ways of doing that. Malls are going to increasingly transform into places for... View Details
- 01 Sep 2012
- News
What’s the Big Idea?
call positive inner work life,” says Teresa Amabile, the Edsel Bryant Ford Professor of Business Administration. “That makes it more likely that employees will be creative in their thinking and productive in their work. So you get this... View Details
- 04 Sep 2019
- News
Alumni and Faculty Books for September 2019
Products in the 21st Century by Gábor Rekettye (ETP, 1992) Transnational Press London The cyber age—Industry 4.0—represents radical changes in many industrial sectors, in value creation and customers’ value judgments. Value Creation 4.0... View Details
- 16 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part One
Heinz, of the famous food company; Marshall Field, the Chicago retailer; Estée Lauder, who created one of the largest cosmetics companies in the world; Howard Schultz, of Starbucks Coffee Company; and Michael Dell, of Dell Computer... View Details
Keywords: by Martha Lagace
- 20 Apr 2016
- Research & Ideas
When CEOs Become Activists
discussion about racial equality by having baristas write ‘Race Together’ on coffee cups.” And when chicken chain Chick-Fil-A President Dan Cathy spoke out against gay marriage in 2012, his statements sparked a great deal of backlash and... View Details
- 11 Feb 2021
- Blog Post
Good Leadership Is an Act of Kindness
bloggers are buzzing with guidance about ways to sustain employee engagement and productivity in the chaos of a pandemic. Unfortunately, most Management 101 advice does not recognize that in times like these, the manager's toolkit must... View Details
Keywords: All Industries