Coaching - Publications - Faculty & Research

22 Apr 2019
Research & Ideas

Why Salespeople Struggle at Leading

important, but the research tells us that good coaching and performance reviews actually have a bigger impact on performance, and this is a tangible skill that managers can be taught.” In working with high-performing salespeople, managers... View Details

Keywords: by Dina Gerdeman

03 Mar 2003
Research & Ideas

Top Ten Legal Mistakes Made by Entrepreneurs

My goal for the course—and for the coaching I give entrepreneurs—is to give them sufficient comfort with the legal concepts to feel confident in driving the process, to understand the ways in which the law is a constraint, but also the... View Details

Keywords: by Staff

13 Jan 2021
Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

the organization’s core activities, sharpen the performance of its leadership team, and rebalance where necessary. This finding came to light when we studied Big C and Small C change in professional sports—specifically, how coaches who... View Details

Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports

17 Sep 2018
Research & Ideas

Welcome to Retirement. Who Am I Now?

friends and relatives or start small businesses as a new source of fulfillment. One woman who had been mentoring junior workers at her old firm volunteered her coaching services through a community organization. Putting a material stake... View Details

Keywords: by Dina Gerdeman; Entertainment & Recreation

07 May 2020
Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

Business School) How to Make Furloughs More Humane (Harvard Business Review) Coaching Your Team Through Uncertain Times (Harvard Business Review) Read COVID-19 coverage from Working Knowledge If risk of contagion persists substantially... View Details

Keywords: by Hong Luo and Alberto Galasso

18 Jul 2011
Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

Kaplan says. "Once you have a better matching of your time with priorities, you'll want to encourage your direct reports to do the same." Do You Coach And Also Solicit Feedback From Your Key Subordinates? Most good leaders... View Details

Keywords: by Carmen Nobel

10 Nov 2015
Op-Ed

Authentic Leadership Rediscovered

flexible styles that fit the situation and capabilities of their teammates. At times, authentic leaders are coaches and mentors, inspiring others and empowering their teammates to lead through the most important tasks without a great deal... View Details

Keywords: by Bill George

19 Sep 2005
Research & Ideas

Rethinking Company Loyalty

thorniest challenges, both types of loyalty align powerfully. How to achieve this alignment? "Encourage managers to discuss their direct reports' career goals with them as often as possible," advises business coach Gayle Lantz.... View Details

Keywords: by Lauren Keller Johnson

11 Jul 2016
HBS Case

Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities

when the CEO sends out a companywide email, are you supposed to reply? That’s where the soft skills training comes in. After landing a job, Autism at Work participants are given mentors and team buddies—existing SAP employees who volunteer—as well as a job and life... View Details

Keywords: by Roberta Holland; Technology

08 Feb 2023
Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

significantly in America between 2007 and 2020. However, bias remained constant for ability, weight, and age, the study said. Creating a safe space for all voices to be heard requires leaders to take stock of their biases, both unconscious and conscious. Spending time... View Details

Keywords: by Hise O. Gibson and Nicole Gilmore

27 Apr 2020
Research & Ideas

How Remote Work Changes What We Think About Onboarding

at the end of the first week and at the end of the first month. THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage from Around Harvard and Beyond COVID-19 Business Impact Center (Harvard Business School) How to Make Furloughs More Humane (Harvard Business... View Details

Keywords: by Boris Groysberg

March 2015
Case

BOLT: Seed Venture Capital Firm

By: William A. Sahlman and Robert F. White

BOLT is a different kind of seed venture capital firm built to serve the needs of early-stage startups at the intersection of hardware and software.

In the past decade, the cost of entrepreneurial experimentation has dropped dramatically, particularly in web... View Details

Keywords: Entrepreneurial Finance; Accelerator; Entrepreneurship; Finance; Venture Capital; Applications and Software; Information Infrastructure; Strategy

Citation

Educators

Purchase

01 Feb 2021
What Do You Think?

Has the New Economy Finally Arrived?

demonstrate that it is inexpensive to be yourself and that one ‘belongs’ must be modeled and coached by leaders add an inclusion metric: How (do) your team (members) rate (their) sense of belonging once they are there?” SRamkeesoon... View Details

Keywords: by James Heskett

15 Jan 2014
Research & Ideas

Managing the Family Business: It Takes a Village

Nelson's successful and smooth transfer of his CEO role at age 58 to his very capable nephew, Eduardo Melzer, 40. Nelson remains chairman of the board with clear responsibilities. RBS is stable and poised for more great performance. My colleague Vicky Bloch, a superb... View Details

27 Nov 2006
What Do You Think?

What’s to Be Done About Performance Reviews?

day-to-day scorecard on individual qualitative and quantitative performance and feed back impressions to employees on an ongoing basis? Should periodic performance reviews be relatively incidental as opposed to regular coaching "in... View Details

Keywords: by Jim Heskett

07 Nov 2012
HBS Case

HBS Cases: Sir Alex Ferguson--Managing Manchester United

is a British soccer club manager who turns out to be as incredible a performer as any of the lot. For 26 years, Sir Alex Ferguson has kept his Manchester United soccer club either at or near the top of competition, both in England and internationally. "There is no... View Details

Keywords: by Sean Silverthorne; Sports; Entertainment & Recreation

01 May 2020
What Do You Think?

Does Remote Work Mix with Organizational Culture?

THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage from Around Harvard and Beyond COVID-19 Business Impact Center (Harvard Business School) How to Make Furloughs More Humane (Harvard Business Review) Coaching Your Team Through... View Details

Keywords: by James Heskett

18 Aug 2003
Research & Ideas

How New Managers Become Great Managers

they find most interesting and fulfilling: Do I like collaborative work? Do I tend to become the leader of groups in which I find myself? Have I ever volunteered to coach or tutor others? Do I find it intriguing to work on thorny,... View Details

Keywords: by Linda Hill

31 Jul 2019
Research & Ideas

Distressed Employees? Try Resilience Training

depression and anxiety can be reduced by coaching employees to increase their resilience, the ability to maintain good mental health despite psychological or physical setbacks. In fact, one study found that over a two-month period, a... View Details

Keywords: by Dina Gerdeman; Health

18 Apr 2000
Research & Ideas

Learning in Action

through the problem. The coaches are constantly present, working with the teams at the home site before training begins, during training, and after CAP classes. The training alternates between learning the CAP framework— straightforward... View Details

Keywords: by David A. Garvin

Publications