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Show Results For
- All HBS Web
(1,176)
- People (1)
- News (344)
- Research (340)
- Events (1)
- Multimedia (11)
- Faculty Publications (85)
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- 21 Jul 2021
- Research & Ideas
What Does an ESG Score Really Say About a Company?
Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details
Keywords: by Kristen Senz
- 03 Mar 2023
- Research & Ideas
When Showing Know-How Backfires for Women Managers
skills, might spend more time checking the accuracy of their teams’ work instead of devising budgets. Women scientists might focus more on interacting with students and staff instead of writing grants or working with donors. In essence,... View Details
- 24 Jan 2005
- Research & Ideas
Rethinking Activity-Based Costing
department's activities. Activity % of Time Spent Assigned Cost Activity Quantity Cost-Driver Rate Process customers orders 70% $392,000 49,000 $8 per order Handle customer inquiries 10% $56,000 1,400 $40 per quantity Perform credit View Details
Keywords: by Robert S. Kaplan & Steven R. Anderson
- 21 Nov 2022
- Research & Ideas
Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers
typically little or no credit check and most loans charge zero interest if the bills are paid on time. Retailers are willing to pay more for providing the service because almost half of consumers spend between 10 percent to 40 percent... View Details
- 22 Mar 2021
- Research & Ideas
How to Learn from the Big Mistake You Almost Make
For example, providers must check cancer patients undergoing radiation for pacemakers, which can malfunction during the treatment. Employees were asked to rank the likelihood that they would report the following near-miss scenarios, which... View Details
- 20 Dec 2022
- Op-Ed
Employee Feedback: The Key to Retention During the Great Resignation
That is, let the whole organization know the whole truth—both the good as well as the embarrassingly bad and sometimes ugly. Talk about what you heard and what changes you are making. 6. Check in regularly. Repeat the process periodically... View Details
Keywords: by Michael Beer
- 21 Jul 2022
- Research & Ideas
Did Pandemic Stimulus Funds Spur the Rise of 'Meme Stocks'?
The US government set out to support consumers and jolt the economy when it issued federal stimulus checks during the early months of the COVID-19 pandemic. But actually, that money helped propel questionable investments in “meme stocks,”... View Details
- 01 Mar 2023
- What Do You Think?
How Much Does 'Deep Purpose' Matter to the Bottom Line?
mission is the starting point for its culture. The nature of a mission statement matters only if leaders and their employees believe in it and live it. In my research, too often I’ve found that leaders are content to check the box on... View Details
Keywords: by James Heskett
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
restaurants.” More tip jars and prominent space on checks for voluntary staff appreciation contributions will likely be part of restaurants’ initial response and, as the economy recovers, menu prices will likely increase. Addressing... View Details
- 22 Apr 2022
- Research & Ideas
Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance
conditions are being met now, or could be met with low-cost policies.” Do ‘Ban the Box’ laws backfire? In recent years, 35 states and 150 cities and counties have adopted so-called “Ban the Box” laws that restrict or delay employers from making criminal background... View Details
Keywords: by Jay Fitzgerald
- 03 Mar 2003
- Research & Ideas
Top Ten Legal Mistakes Made by Entrepreneurs
they have been exposed to a trade secret, they can't use it or disclose it without permission from the owner. Can entrepreneurs be sued by their funders for fraud? Yes.—Constance Bagley #3: Starting a business while employed by a potential competitor, or hiring... View Details
Keywords: by Staff
- 18 Oct 2022
- Research & Ideas
When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions
should at least know what is going on. The number one thing to do is audit your algorithms and check if you have outcomes that are systematically different. And then based on whatever the objective is, whatever your business intentions... View Details
Keywords: by Rachel Layne
- 08 Sep 2014
- Research & Ideas
The Strategic Way To Hire a Sales Team
describes a selling situation, and the assignment is to plan a day, select target customers, and develop a sales pitch. The required work helps to check for motivation and preparation skills. At the interview, the candidate must explain... View Details
Keywords: by Carmen Nobel
- 23 Sep 2015
- Research & Ideas
Men Want Powerful Jobs More Than Women Do
excellent leader at work. But you may also want to dress well. And make sure your children are fed. And that the nanny got to the house in time for you to leave for work. And remember to check in with your close friends. And find time to... View Details
Keywords: by Carmen Nobel
- 06 Jul 2016
- What Do You Think?
How Do We Pay for the Costs of Globalization?
government policies, short-term corporate management thinking, the World Trade Organization (Paul saying, “Personally, I’m a long-time supporter of globalization, but the WTO decision-making process needs to be more transparent and subject to View Details
- 08 Feb 2023
- Op-Ed
Building an Inclusive Workplace? Prepare to Shield It from Economic Fears
from direct reports can help leaders. Reviewing team interactions, listening to team member exchanges, and examining follow-on actions help leaders assess whether the team effectively engages all members despite biases. Keeping bias in View Details
Keywords: by Hise O. Gibson and Nicole Gilmore
- 07 Feb 2023
- Research & Ideas
Supervisor of Sandwiches? More Companies Inflate Titles to Avoid Extra Pay
managerial titles and then analyzed a subset of 830 jobs. That, in turn, yielded 256 “fake-sounding” job titles, with most clustered just above the federal pay threshold separating hourly workers from managers. To check this connection,... View Details
Keywords: by Scott Van Voorhis
- 11 Apr 2022
- Research & Ideas
A World of Difference: What Keeps Companies from Becoming More Inclusive
accumulated over 30,000 hours of flying experience. And yet, in the 208 seconds that he had to make a decision, rather than going with his own instinct to the most obvious answer (landing at the closest airport), he kept broadening his perspective. He asked a lot of... View Details
Keywords: by Jen McFarland Flint
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
everything (rebooking flights, notifying the airline, checking on our luggage). Forty-five minutes later, we were boarding the next flight.” Trust your customers, take immediate action, and do not blame them. “After a long trip to India,... View Details
- 22 Apr 2002
- Research & Ideas
Does Spirituality Drive Success?
in the Boston-Cambridge area, but was financing over 50 percent of AIDS housing, Glassman said. In addition to outreach and socially responsible investing, the bank offers online donation functionality to any nonprofit that is a bank customer—even if all they have is a... View Details