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  • Research Summary

The Supply Chain Economy: A New Industry Categorization for Understanding Innovation in Services

By: Karen Mills
An active debate has centered on the importance of manufacturing for driving innovation in the U.S. economy. This paper offers an alternative framework that focuses on the role of suppliers of goods and services (the “supply chain economy”) in national performance. We... View Details
  • January 2000
  • Article

Retailing and Supply Chains in the Information World

By: J. H. Hammond, F.A. Abernathy, J.T. Dunlop and D. Weil
Keywords: Supply Chain; Information
Related
  • April 2012
  • Case

Renesas Electronics and the Automotive Microcontroller Supply Chain (A)

By: Willy Shih and Margaret Pierson
The magnitude 9.0 earthquake that struck Japan in March 2011 caused extensive damage to Renesas Electronics wafer fabrication facility, a critical link in the global automotive supply chain. Many OEMs sole-sourced customized microprocessors from the fab, so its... View Details
Keywords: Natural Disasters; Crisis Management; Supply Chain Management; Production; Strategy; Semiconductor Industry; Auto Industry; Japan
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  • May 26, 2021
  • Article

The Challenge of Rebuilding U.S. Domestic Supply Chains

By: Willy C. Shih, Robert S. Huckman and James Wyner
Massachusetts-based Shawmut scrambled to expand production to meet the soaring demand for N95 masks and hospital gowns during the pandemic. Its experience illustrates a crucial point that policymakers should take to heart: Once a country loses its industrial commons... View Details
Keywords: Supply Chain; Health Pandemics; Production; Management; United States
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  • 2010
  • Book

The New Science of Retailing: How Analytics Are Transforming the Supply Chain and Improving Performance

By: Marshall Fisher and Ananth Raman
Retailers today are drowning in data but lacking in insight: They have huge volumes of information at their disposal. But they're unsure of how to sort through it and use it to make smart decisions. The result? They're struggling with profit-sapping supply chain... View Details
Keywords: Profit; Knowledge Use and Leverage; Logistics; Supply Chain Management; Mathematical Methods; Retail Industry
Related
  • Research Summary

Ownership Qutotient: Putting the Service Profit Chain for Unbeatable Competitive Advantage

By: W. Earl Sasser

Professors Jim Heskett and Earl Sasser, in collaboration with Joe Wheeler have been examining cuatomer and employee ownership behaviors which have a profound impact on long term profit and growth. Their findings are published in Ownership Quotient:... View Details

  • February 1999 (Revised May 2002)
  • Teaching Note

MicroAge, Inc.: Orchestrating the Information Technology Value Chain TN

By: Lynda M. Applegate
Teaching Note for (9-398-068). View Details
Keywords: Technology Industry; Arizona
Related
  • March 2015 (Revised March 2018)
  • Case

Zipongo: Improving Health by Redesigning the Food Chain

By: Ray A. Goldberg, Juan Enriquez and Kevin Liang
Related
  • November 1997 (Revised May 2002)
  • Case

MicroAge, Inc.: Orchestrating the Information Technology Value Chain

By: Lynda M. Applegate and Kirk A. Goldman
MicroAge, Inc. started as a storefront in Tempe, AZ in 1976 selling personal computer kits to hobbyists. During their first year of operation, founders Jeff McKeever and Alan Hald sold $1.5 million worth of computer kits, priced at under $1,000 each. Twenty years... View Details
Keywords: Transformation; Growth Management; Risk Management; Product; Opportunities; Horizontal Integration; Information Infrastructure; Information Technology; Internet and the Web; Technology Industry; Arizona
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  • October 26, 2021
  • Article

Value Chain Management to Implement Post-COVID-19 Health Care Strategy: The COVID-19 Crisis Has Created Areas of Innovation That Should Be Embraced by Health Care Leaders

By: Michael E. Porter, Junaid Nabi and Thomas H. Lee
Health care organizations must learn from what has worked during the COVID-19 crisis. Leaders have found that while they cannot do everything, they must define and manage the sequence of activities required to deliver high-value care. View Details
Keywords: COVID-19 Pandemic; Value-based Health Care; Value Chain; Health Pandemics; Health Care and Treatment; Management; Strategy
Related
  • 2006
  • Working Paper

Cross-Functional Alignment in Supply Chain Planning: A Case Study of Sales and Operations Planning

In most organizations, supply chain planning is a cross-functional effort. Functional areas such as sales, marketing, finance, and operations traditionally specialize in portions of the planning activities, which results in conflicts over expectations, preferences, and... View Details
Keywords: Supply Chain Management; Planning
Related
  • March 2016
  • Teaching Note

Advanced Leadership Pathways: Inge Skjelfjord and the Cacao Supply Chain

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone
Inge Skjelfjord, with a long career in international finance focused on agribusiness projects, had a vision to build a cacao research center that would help smallholder cacao farmers, who benefited the least from the chocolate value chain. He aimed to support the... View Details
Keywords: Agribusiness Industry; Farming; Farm; Policy; Change Management; Innovation; Agribusiness; Education; Economic Growth; Research; Supply Chain; Supply Chain Management; Agriculture and Agribusiness Industry; Ecuador
Related
  • 13 Feb 2018
  • Working Paper Summaries

In Search of Organizational Alignment Using a 360° Assessment System: Evidence from a Retail Chain

Keywords: by Carolyn Deller, Susanna Gallani, and Tatiana Sandino; Retail
  • 2021
  • Working Paper

Pricing and Supply Chain Transparency to Conscientious Consumers

By: Marco Bertini, Stefan Buehler and Daniel Halbheer
Related
  • March 2013
  • Supplement

Renesas Electronics and the Automotive Microcontroller Supply Chain

By: Willy C. Shih and Margaret Pierson
Related
  • April 2007
  • Teaching Note

McDonald's Corporation: Managing a Sustainable Supply Chain (TN)

By: Ray A. Goldberg and Jessica Droste Yagan
Teaching Note to (907-414). View Details
Keywords: Food and Beverage Industry
Related
  • 18 Jul 2016
  • Working Paper Summaries

Beyond Symbolic Responses to Private Politics: Examining Labor Standards Improvement in Global Supply Chains

Keywords: by Andrea R. Hugill, Jodi L. Short, and Michael W. Toffel; Manufacturing
  • April 2024
  • Teaching Note

Harvard University and Urban Mining Industries: Decarbonizing the Supply Chain

By: Shirley Lu and Robert S. Kaplan
Teaching Note for HBS Case No. 123-076. View Details
Keywords: Carbon Emissions; Blockchain; Supply Chain; Green Technology; Climate Change; Environmental Sustainability
Related
  • 28 Mar 2014
  • Talk

Monitoring the Monitors: How Social Factors Influence Supply Chain Auditors

By: Michael W. Toffel
Related
  • 23 Feb 2021
  • Research & Ideas

COVID-19 Shines New Light on Working Conditions in Supply Chains

interesting to see in the classroom. We were talking about fast fashion from a supply chain perspective in my Technology and Operations Management course. And in the middle of class a student raises his hand and says, “Aren’t we going to... View Details
Keywords: by Danielle Kost; Apparel & Accessories

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