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- All HBS Web
(224)
- News (54)
- Research (127)
- Multimedia (1)
- Faculty Publications (55)
- Web
Staff | Information Technology
Booking Space Catering Hybrid Classrooms Teaching & Learning Applications and technology products to bring teaching and learning experiences to life. Canvas Live Online Classrooms Media Services (Classroom Support) Multimedia Panopto... View Details
- 01 Sep 2005
- News
Perfection’s Price
MICHAEL KAPLAN (left, with brother and partner Nicholas) reflects on lessons learned and looks ahead to future growth. Michael Kaplan (MBA ’02) had a great idea for a start-up: a fashionable apparel company catering to plus-size women.... View Details
- 01 Apr 1998
- News
Booting Up
cater properly to larger-footed women. One day a shoe manufacturer finally said to me, 'Why don't you do something about that?'" Intrigued by the challenge, Thornton interviewed shoe retailers and manufacturers and even took a $6-an-hour... View Details
Keywords: Marguerite Rigoglioso
- 01 Apr 2001
- News
William Fung: E-Commerce and Efficiency
Internet to improve efficiency and cater to new customers is a clear winner. Group managing director William K.L. Fung (MBA ’72) understands that e-commerce is revolutionary. “But it won’t change what our business is,” he insists. “We’re... View Details
- 16 Jul 2018
- Blog Post
3 Key Take-a-Ways From My Summer at Zalando
to customers’ requests when they call / send emails. I had the chance to shadow Customer Care specialist covering the Spanish market, who taught me the nitty-gritty of his job. It was striking to learn how Zalando has adapted the CuCa strategy to View Details
Keywords: Consumer Products / Retail
- 04 Sep 2019
- News
Advanced Statistics Are the New Foam Fingers
says. “A lot of people want to go to a ball game and unplug and disconnect and rewind the clock. Then there are other people who are more interested in following the game at a deeper level. Our goal is to cater to all fans.” Next:... View Details
- 02 May 2012
- What Do You Think?
Can the “Leadership Industry” Fulfill Its Promise?
industry in general fails in: (1) catering to customer desires for short courses that produce quick results, (2) emphasizing, and training for, ways of gaining self-knowledge, (3) providing laboratories for the application of passively... View Details
Keywords: by Jim Heskett
- 01 Mar 2019
- News
Case Study: Off to a Fine Art
platters in counts of 30 each. “But for me to have 100 original pieces to offer a catering company, that’s a relatively big investment for a small and young business,” she says. Rentals accounted for a third of Clay’s revenue in the first... View Details
Keywords: Jen McFarland Flint
- 20 Jan 2010
- First Look
First Look: Jan. 20
factors causing the crisis but also evaluating the government responses to date and suggesting practical reforms for the future. Catering Through Nominal Share Prices Authors:Malcolm Baker, Robin Greenwood, and Jeffrey Wurgler... View Details
Keywords: Martha Lagace
- Blog
Reinventing the GMP Experience
schedule allows the program to better cater to participants worldwide, better enables the real-time application of program takeaways, and accommodates the lifestyles of executives today. One participant, Erica Stricker, a senior managing... View Details
- 09 Jul 2008
- Research & Ideas
Starbucks’ Lessons for Premium Brands
conversation with a barista. Starbucks introduced new store formats like Express to try to cater to this second segment without undermining the first. But many Starbucks veterans have now switched to Peets, Caribou, and other more... View Details
- Web
The Reinvention of Kodak | Information Technology
understanding and catering to the evolving educational needs of MBA students. Working with the Multimedia Development Team has been one of the most fulfilling aspects of creating the teaching materials for my EC course. Ryan L. Raffaelli... View Details
- 01 Jun 2002
- News
Two Presidents, One Goal: Building on the Club of Chicago
special interest groups (SIGs) to accommodate its broad constituency. The North Shore Chapter, for example, caters to members who live outside the city proper, while the Chicago Society gathers for cultural or social events in and around... View Details
Keywords: Amy Burton
- 01 Jun 1998
- News
Long-Term Interest: Bill Crozier, a Banker Pegged to the Customer
is between companies that serve traditional banking needs and those catering to clients with more complicated financial lives. A crucial delineation," he says, "may be between those for whom federal deposit insurance is important - that... View Details
Keywords: Eileen K. McCluskey
- 20 Jun 2016
- News
Having an Impact on Development and Poverty Issues
lender to schools that caters to low-income families; and Vasthu, a mortgage provider for the purchase of affordable homes. A native of Mumbai and graduate of University of Mumbai, Gandhi started his career with an unparalleled... View Details
Keywords: Constantine von Hoffman
- Profile
John Schupbach
anticipated. Yet we have been lackadaisical in the development of services that cater to the people with the greatest needs." Combining disciplines to improve life at a large scale When John returned to the United States, he applied... View Details
Keywords: Healthcare/Biotech
- 15 Aug 2024
- Blog Post
Navigating the Future of Renewable Energy at Port Esbjerg
and a presentation by Total Energies, and a walkthrough of the port’s district heating plant. Port Esbjerg offered us a unique perspective on how a port can be a central hub in the transition to renewable energy. Adapting Infrastructure for Green Giants To View Details
- 01 Jun 2016
- News
Ask the Expert: Barreling Ahead
and tactical advantages. Accordingly, expect support-side suppliers that cater to these constituencies to be the most successful over time. Ultimately, the winners will be those that have built a brand, have developed strong... View Details
- 03 Jun 2020
- News
Keeping a Community Connected
provided food—delivering food, distributing grocery cards, and setting up sites where people can pick up food. We’ve helped bridge the gap between paychecks. Partnering with the ICA Watershed, we are using their facility in East Boston and work with their View Details
Keywords: Susan Young
- 02 Apr 2024
- Blog Post
IFC India: A Circular Journey Through JSW Cement - From Steel Slag to Stronger Shores
cater to diverse customer requirements, they still maintain a small production line dedicated to traditional 100% clinker cement. This balanced approach ensures they can meet the needs of all their customers while steadily pushing towards... View Details