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Show Results For
- All HBS Web
(219)
- News (56)
- Research (128)
- Multimedia (1)
- Faculty Publications (56)
- 01 Mar 2019
- News
Case Study: Off to a Fine Art
platters in counts of 30 each. “But for me to have 100 original pieces to offer a catering company, that’s a relatively big investment for a small and young business,” she says. Rentals accounted for a third of Clay’s revenue in the first... View Details
Keywords: Jen McFarland Flint
- 07 Jan 2008
- Research & Ideas
Pursuing a Deadly Opportunity
recipients with educational goals (74 percent vs. 47.5 percent). The entrepreneurial venture had a higher representation of recipients with continuing medical education goals (31.7 percent vs. 26 percent) and catered to medical devices... View Details
- Web
The Reinvention of Kodak | Information Technology
understanding and catering to the evolving educational needs of MBA students. Working with the Multimedia Development Team has been one of the most fulfilling aspects of creating the teaching materials for my EC course. Ryan L. Raffaelli... View Details
- 01 Jun 2002
- News
Two Presidents, One Goal: Building on the Club of Chicago
special interest groups (SIGs) to accommodate its broad constituency. The North Shore Chapter, for example, caters to members who live outside the city proper, while the Chicago Society gathers for cultural or social events in and around... View Details
Keywords: Amy Burton
- 01 Jun 1998
- News
Long-Term Interest: Bill Crozier, a Banker Pegged to the Customer
is between companies that serve traditional banking needs and those catering to clients with more complicated financial lives. A crucial delineation," he says, "may be between those for whom federal deposit insurance is important - that... View Details
Keywords: Eileen K. McCluskey
- 01 Dec 2020
- News
Invest in the New Abnormal
future relationships. B2B firms that make special accommodations for customers in need today could reap the benefits of long-term loyalty. As an example, wedding website theknot.com is providing financial assistance to vendors such as View Details
- 01 Oct 2001
- News
Lunch with Jack: Student Dines with GE's Welch
met for a catered lunch in a room next to Welch's office on the 53rd floor of the GE Building at Rockefeller Plaza. "We talked nonstop," says Sanders, who spent his summer in Boston at the investment management firm of Gannett Welsh &... View Details
- 04 Sep 2019
- News
Advanced Statistics Are the New Foam Fingers
says. “A lot of people want to go to a ball game and unplug and disconnect and rewind the clock. Then there are other people who are more interested in following the game at a deeper level. Our goal is to cater to all fans.” Next:... View Details
- 01 Apr 1998
- News
Booting Up
cater properly to larger-footed women. One day a shoe manufacturer finally said to me, 'Why don't you do something about that?'" Intrigued by the challenge, Thornton interviewed shoe retailers and manufacturers and even took a $6-an-hour... View Details
Keywords: Marguerite Rigoglioso
- 01 Apr 2001
- News
William Fung: E-Commerce and Efficiency
Internet to improve efficiency and cater to new customers is a clear winner. Group managing director William K.L. Fung (MBA ’72) understands that e-commerce is revolutionary. “But it won’t change what our business is,” he insists. “We’re... View Details
- Profile
John Schupbach
anticipated. Yet we have been lackadaisical in the development of services that cater to the people with the greatest needs." Combining disciplines to improve life at a large scale When John returned to the United States, he applied... View Details
Keywords: Healthcare/Biotech
- 01 Sep 2005
- News
Perfection’s Price
MICHAEL KAPLAN (left, with brother and partner Nicholas) reflects on lessons learned and looks ahead to future growth. Michael Kaplan (MBA ’02) had a great idea for a start-up: a fashionable apparel company catering to plus-size women.... View Details
- 16 Jul 2018
- Blog Post
3 Key Take-a-Ways From My Summer at Zalando
to customers’ requests when they call / send emails. I had the chance to shadow Customer Care specialist covering the Spanish market, who taught me the nitty-gritty of his job. It was striking to learn how Zalando has adapted the CuCa strategy to View Details
Keywords: Consumer Products / Retail
- Blog
Reinventing the GMP Experience
schedule allows the program to better cater to participants worldwide, better enables the real-time application of program takeaways, and accommodates the lifestyles of executives today. One participant, Erica Stricker, a senior managing... View Details
- 09 Jul 2008
- Research & Ideas
Starbucks’ Lessons for Premium Brands
conversation with a barista. Starbucks introduced new store formats like Express to try to cater to this second segment without undermining the first. But many Starbucks veterans have now switched to Peets, Caribou, and other more... View Details
- 01 Aug 2008
- What Do You Think?
Has the Time Come for “Stretch” in Management?
flat-footed on the issue of fuel efficiency? Granted, Detroit was busy catering to consumer demands for more profitable, lower-mileage vehicles. But at the same time, could stretch have given greater urgency to responses to alternative... View Details
Keywords: by Jim Heskett
- 07 Mar 2024
- Blog Post
IFC India: Green-tech Entrepreneurship in India
contexts. This means that Log9 has a unique and well-differentiated CVP to offer OEMs as it seeks to gain new customers and grow. Go-To-Market: One striking revelation was Log 9's strategy for targeting a commercial customer base. By focusing on commercial usage, Log 9... View Details
- 25 Jun 2020
- News
Covering All Corners
Riad Armanious (MBA 2008) regards the pandemic as the greatest professional challenge he has faced as managing director of family-owned Eva Group and CEO of Eva Pharma, a multinational pharmaceutical company headquartered in Egypt. The demands are particularly acute at... View Details
- 01 Sep 2016
- News
Offshore Learning
said Pearson, “but we also operate a ferry service, cater weddings and corporate outings, and five high-ropes course installations used by many people who’ve never done anything like that before. We’ve had to cultivate expertise in a lot... View Details
- 07 Dec 2015
- Research & Ideas
Why Immigrant Workers Cluster in Particular Industries
“Most of my kids’ playmates are Finnish, and they have a Saturday morning school where they learn the Finnish language,” he says. “There are probably 8 to 10 organizations catering to the Finnish community in Boston.” All that... View Details