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- All HBS Web (444)
- Faculty Publications (25)
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- 13 May 2014
- First Look
First Look: May 13
http://www.directorsandboards.com/html/curissue.html Working Papers Principals and Their Car Dealers: What Do Targets Tell About Their Relation? By: Bouwens, Jan, Eddy Cardinaels, and Jingwen Zhang Abstract—In this study we describe... View Details
Keywords: Sean Silverthorne
- 26 Feb 2014
- Research & Ideas
How Grocery Bags Manipulate Your Mind
out that an everyday item has the power to act as both angel and devil every time we go to the grocery store. It lurks in car trunks and pantries all over the world, waiting to guide us simultaneously down paths of virtue and vice. What... View Details
- 08 Dec 2003
- Research & Ideas
Is That Really Your Best Offer?
behavior on an ongoing basis. Communication is a central part of that story. Negotiators can have good reasons for not saying everything they're thinking. Holding back information can be a simple matter of self-defense. If a seller... View Details
Keywords: by Michael Wheeler
- 06 Sep 2005
- Research & Ideas
When Product Variety Backfires
Prius, would be a good example. In spite of great technological innovation, the Prius drives like any other car on the road. As a result, consumers don't need to change anything about the way they interact with their automobiles. Other... View Details
- 12 Oct 1999
- Research & Ideas
Rapid Response: Inside the Retailing Revolution
Once upon a time, suppliers held all the cards. Henry Ford's dictum that consumers could have any color car they wanted as long as it was black proved wrong in the extreme, but for years manufacturers in this country kept their hands... View Details
- 03 Apr 2019
- Book
Fintech's Game-Changing Opportunities for Small Business
These are important livelihoods for Americans and the number is growing with the gig economy and the opportunity to work remotely. Then there are about 4 million Main Street businesses: coffee shops, dry cleaners, and car repair... View Details
- 15 Jan 2008
- First Look
First Look: January 15, 2008
commences with an overview of why industry research is relevant, then offers detailed guidelines on how to approach and what to consider when investigating an industry as part of the analysis necessary to make a decision about investing... View Details
Keywords: Martha Lagace
- 23 Mar 2021
- Book
Succeeding in the New Work-from-Anywhere World
either full or part time, while only 13 percent said they don’t want to work remotely at all post-COVID-19. In fact, the pandemic has accelerated the virtual work trend, acting as a no-going-back turning point for many companies,... View Details
Keywords: by Michael Blanding
- 04 Aug 2021
- Research & Ideas
Worried About the Great Resignation? Be a Good Company to Come From
employees so they would be viable candidates for jobs long after they left the company. It developed systems to promote employee innovation as well as offering flexible work options such as part time work so employees could focus on... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
- 12 Apr 2018
- Op-Ed
Op-Ed: The Trouble with Tariffs
active ingredients for anti-nausea drugs, even the drug inside an EpiPen. There were also more mundane items like milking machine parts and telescopic gunsights for rifles. The careful selection avoided high-profile items like smartphones... View Details
Keywords: by Willy C. Shih; Manufacturing; Auto; Steel; Air Transportation; Technology; Telecommunications
- 01 Jul 2019
- What Do You Think?
Are Super Stretch Goals Only for the Very Young?
audacious goals among managers in some parts of the world to a lack of wealth, resources, and the risk aversion that accompanies these conditions. Sandeep, on the other hand, citing those who have risen from poverty to achieve... View Details
Keywords: by James Heskett
- 08 Nov 2017
- Research & Ideas
Handgun Waiting Periods Prevent Hundreds of Homicides Each Year
United States—which is comparable to the number of fatalities resulting from car accidents. Current gun-purchase laws in most states allow the buyer to take home a firearm immediately after completion of an instant background check, which... View Details
Keywords: by Dina Gerdeman
- 01 Mar 2017
- Research & Ideas
A Good Thing Happens When Doctors Start Talking to Their Patients
skilled nursing facilities for their recovery, where they could learn how to walk, climb stairs, and get into a car with their new knee or hip. In other hospitals, however, those skills were discussed in a 30- to 60-minute conversation in... View Details
- 29 Jan 2013
- Research & Ideas
Creating the Perfect Super Bowl Ad
Super Bowl Sunday is sure to bring the usual barrage of clever soda, beer, and car ads featuring everyone from Vegas showgirls selling Coca-Cola to pop celebrity Psy charming us to buy pistachios Gangnam-style. But at a whopping $3.7... View Details
- 12 Mar 2007
- Research & Ideas
The New Real Estate
where you sometimes see more camel and donkey carts (now there's green energy!) than autos parked outside. India's 300-million-strong middle class is hungering for consumer goods and decent homes. Despite the lack of infrastructure, this year 10 million View Details
- 06 Aug 2018
- Research & Ideas
Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels
automatic transmission of a car or a complex computer chip than what we used even a few years ago. You don’t need a generation of experience anymore; design and production are getting democratized and more accessible through the... View Details
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
end-use consumers were to receive a great buying experience, then the independent dealers had to deliver that experience. Dealers were clearly a critical part of Mobil's new strategy. In the past, Mobil did not consider their retailers or... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 25 Jun 2014
- Lessons from the Classroom
FIELD Trip: Conquering the Gap Between Knowing and Doing
boarded a bullet train, headed west as far as they could, and exited in a village to start asking people what would make them buy a computer. What they discovered surprised them. Wandering to an impoverished part of town full of... View Details
- 28 Apr 2010
- Research & Ideas
Earth Day Reflections
produced. Scoring high in all these categories, BMW believes that its reputation as the world's "greenest" car company plays an important role in brand awareness and customer satisfaction, factors that contribute to revenue... View Details
Keywords: by Staff
- 29 May 2006
- Research & Ideas
Why CEOs Are Not Plug-and-Play
and where to cut was clearly a plus for Carlos Ghosn, who is not a GE alumnus but is one of the cases we teach on a new CEO widely known for transforming the nearly bankrupt Japanese auto manufacturer Nissan into one of the world's most successful View Details