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  • 17 Jan 2023
  • In Practice

8 Trends to Watch in 2023

As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
Keywords: by Avery Forman
  • 16 Oct 2023
  • HBS Case

Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

want from the airline.” The strategy also made good business sense because after all, Bastian told his managers and executives, “If you take care of your people, they take care of your customers.” In... View Details
Keywords: by Lane Lambert; Air Transportation
  • 2020
  • Working Paper

Vertical Integration of Healthcare Providers Increases Self-Referrals and Can Reduce Downstream Competition: The Case of Hospital-Owned Skilled Nursing Facilities

By: David Cutler, Leemore S. Dafny, David Grabowski, Steven S. Lee and Christopher Ody
The landscape of the U.S. healthcare industry is changing dramatically as healthcare providers expand both within and across markets. While federal antitrust agencies have mounted several challenges to same-market combinations, they have not challenged any... View Details
Keywords: Antitrust; Health Care and Treatment; Vertical Integration; Organizational Structure; Competition; Health Industry; United States
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  • 23 Jan 2023
  • Research & Ideas

After High-Profile Failures, Can Investors Still Trust Credit Ratings?

ratings have been shown not to be correct?’” The results suggest that the answer is yes, especially given improvements since the financial crisis, Sikochi says. The motivation to avoid high-profile failures has given way to signs that rating agencies are View Details
Keywords: by Ben Rand
  • September 2015
  • Article

Design and Implementation of a Privacy Preserving Electronic Health Record Linkage Tool in Chicago

By: Abel Kho, John Cashy, Kathryn Jackson, Adam Pah, Satyender Goel, Jorn Boehnke, John Eric Humphries, Scott Duke Kominers and et al.
Objective
To design and implement a tool that creates a secure, privacy preserving linkage of electronic health record (EHR) data across multiple sites in a large metropolitan area in the United States (Chicago, IL), for use in clinical... View Details
Keywords: Information; Customers; Safety; Rights; Ethics; Entrepreneurship; Health Care and Treatment; Health Industry; Chicago
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  • 02 Mar 2007
  • What Do You Think?

What Is the Government’s Role in US Health Care?

the problem. He has put his finger on the two main obstacles to major change in the current system, insurance company opposition and higher taxes. He suggests that insurance companies, who have acted in good faith to respond to incentives... View Details
Keywords: by Jim Heskett; Health
  • 22 May 2019
  • Research & Ideas

Forgiving Student Loan Debt Leads to Better Jobs, Stronger Consumers

income, and Sen. Bernie Sanders has pushed for eliminating undergraduate tuition and fees at public colleges and universities.  Di Maggio is careful to note that his team did not study the costs of any debt-relief proposal. But it’s clear... View Details
Keywords: by Dina Gerdeman
  • 29 Oct 2012
  • Research & Ideas

Are You Paying a Tip--or a Bribe?

should be careful about the extent to which they engage in informal exchanges both within and outside their organizations. "Once you start engaging in these informal tit-for-tat exchanges, it may increase your susceptibility to... View Details
Keywords: by Dina Gerdeman
  • 16 Jul 2018
  • Research & Ideas

Kids of Working Moms Grow into Happy Adults

of their own employment as well as how much time they spend at home caring for children and doing housework.   Some critics questioned if the preliminary findings might have nothing to do with whether mothers work, but were tied to the... View Details
Keywords: by Dina Gerdeman
  • 25 Apr 2012
  • Research & Ideas

The Importance of Teaming

will take care of itself. This model focused on the team as an entity, looking largely within the well-defined bounds of a team to explain its performance. Other research, notably conducted by MIT Professor Deborah Ancona, showed that how... View Details
Keywords: Re: Amy C. Edmondson
  • 30 Apr 2024
  • Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

billion loss, the largest in its then-106-year history (Brooks, 1993). As this example illustrates, how a company is managed and led can make it harder—or easier—for individual employees to act ethically and for the organisation as a... View Details
Keywords: by Dina Gerdeman
  • 2008
  • Chapter

Corporate Honesty and Business Education: A Behavioral Model

By: Rakesh Khurana and Herbert Gintis
Since the mid-1970s neoclassical economic theory has dominated business school thinking and teaching in dealing with the nature of human motivation. However valuable in understanding competitive product and financial markets, neoclassical economic theory employs an... View Details
Keywords: Business Education; Ethics; Managerial Roles; Corporate Social Responsibility and Impact; Organizational Culture; Business and Shareholder Relations; Mathematical Methods; Behavior
Related
  • 20 Jun 2005
  • Research & Ideas

Creating a Positive Professional Image

non-verbal behavior (appearance, demeanor), verbal cues (vocal pitch, tone, and rate of speech, grammar and diction, disclosures), and demonstrative acts (citizenship, job performance). My research suggests that, in addition to using... View Details
Keywords: by Mallory Stark
  • 17 Aug 2020
  • Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

even excluding COVID-19 deaths) Mental health crises Secondary health problems from neglect/postponement of routine/preventative care Mass unemployment Dining, entertainment, arts, tourism industries—the whole experiential... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 14 Feb 2022
  • Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

scenarios, and prepare to adapt to whatever unfolds. It is important for leaders to think and act with an outside-in perspective, cultivating a 360-degree view of the dynamics within their organizations as well as of those of the... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology
  • 01 Nov 2017
  • What Do You Think?

What Are the Real Lessons of the Wells Fargo Case?

control, questionable organizational (particularly human resource management) practices, and human behavior traits in general. As “Former Employee” put it, “much of the language in the Visions and Values about caring for team members and... View Details
Keywords: by James Heskett; Banking
  • 03 Oct 2023
  • Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

limbic system of your brain. And then you deliver that information into your prefrontal cortex and you decide how to act on it. And once you understand how that process works, which is what we're writing about in this book. Look, this... View Details
Keywords: by HBS Staff
  • 14 Jul 2009
  • First Look

First Look: July 14

horizontal preferences, distinct segments exist—each caring about innovation on only one attribute—and firms are a priori uncertain how many consumers each segment contains. In this case, a firm that conducts market research may follow a... View Details
Keywords: Martha Lagace
  • 27 Feb 2024
  • Research & Ideas

Why Companies Should Share Their DEI Data (Even When It’s Unflattering)

collected data on their workforce diversity but have chosen to publicly withhold it. Importantly, the researchers find that if a company decides to disclose their own workforce diversity data, the act of revelation may additionally harm... View Details
Keywords: by Shalene Gupta
  • 02 Sep 2014
  • First Look

First Look: September 2

legacy labor and health care costs-is seriously incomplete and that GM's share collapsed for many of the same reasons that many of the other highly successful American firms of the 50s, 60s, and 70s were forced from the market, including... View Details
Keywords: Sean Silverthorne

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