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    • News  (203)
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  • All HBS Web  (596)
    • People  (1)
    • News  (203)
    • Research  (276)
    • Multimedia  (3)
  • Faculty Publications  (10)
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  • 01 Jun 2014
  • News

Screen Saver

Gamble, and other consumer-goods businesses. "Create or identify the need, and then fulfill that need in a big way." Lopez arrived at Starbucks in 2004 to lead its global consumer-products division and, over... View Details
Keywords: Julia Hanna; Arts, Entertainment
  • 01 Dec 2004
  • News

Retirement's Changing Face

is the CEO of one’s own life,” he adds. “Maybe I could have been a better executive, or a more accomplished mountain climber, or a better husband and father if I hadn’t tried to balance those three things.... View Details
Keywords: Personal Services
  • 01 Oct 2002
  • News

The Class of 1977

risky start-up founded by some kid who left Harvard early. “High tech” had a slightly different meaning: Nice offices had big IBM Selectric II typewriters featuring a prancing steel ball. Fax machines were cutting-edge, and we were among... View Details
Keywords: Desmond Wong
  • 01 Sep 2020
  • News

Turning Point: Change, Stat

so many, I thought practicing medicine would be similar to what I saw on Scrubs or Grey’s Anatomy, where you’re presented with an immense diversity of medical problems to solve through brand-new, exciting, innovative procedures. But the... View Details
Keywords: COVID-19; healthcare; medicine; innovation; interpersonal communication; Ambulatory Health Care Services; Health, Social Assistance
  • 01 Mar 2005
  • News

Answering the Call

associate John Klug (MBA ’72). Recalls Sasser, “The idea was to view process analysis — a concept we taught in Production and Operations Management — in a setting that didn’t involve steel mills, printed circuit boards, or sorting... View Details
Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Dec 2008
  • News

Back to the Future

to intransigence and denial. Once-incipient threats are now full-blown, and combined with newly emerging dangers, options and solutions have narrowed. For the contemporary reader, there is between the lines of Energy Future a haunting... View Details
Keywords: Garry Emmons; Transportation Equipment Manufacturing; Manufacturing; Oil and Gas Extraction; Mining
  • 01 Mar 2010
  • News

Lords of Strategy

customers, in other words — and its position vis-à-vis competitors. If an enterprise had different lines of business, it might view these in historical terms — “First we got into radio, which led us into television” — View Details
Keywords: Garry Emmons; Publishing Industries (except Internet); Information; Management of Companies and Enterprises; Management; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Dec 2004
  • News

One-on-One with William H. Donaldson

major securities laws and the formation of the SEC. We were in the same sort of turbulent period but with one major difference. In 1929, not that many people were invested in the stock market. This time around, well over half of the population owns stocks one way View Details
Keywords: Roger Thompson; Finance; Administration of Economic Programs; Government
  • 01 Jun 2016
  • News

How Do We Win the Cyberwar?

a few big hospitals or financial services firms. Think of it as a private LinkedIn group or a Google circle. “Another analogue is a weather map,” says Bonaparte. “We’re... View Details
Keywords: Dan Morrell; illustrations by Victo Ngai
  • 22 Sep 2017
  • News

The Epicenter of Miami’s Vice

pirate—believe it or not, you can look him up—named Black Caesar, who was marauding across Biscayne Bay in the Caribbean and was an escaped slave who was rumored—legend had it that he docked his boat there. And here you have, maybe a... View Details
  • 01 Dec 2001
  • News

Reaching Out

particularly interesting to Mukhtar, based on his experience as a physician in Nigeria, where medical treatment is essentially unavailable or unaffordable for much of the population. "One cohort in Singapore that is highly susceptible to... View Details
Keywords: Garry Emmons and Julia Hanna; Health, Social Assistance
  • 01 Jun 2005
  • News

Do You Speak Business?

in either a team or a one-on-one setting.” Continues Klump, “I understood enough of Chinese culture to know that you rarely, if ever, confront someone in a group setting, as maintaining face is important. So I waited to have a one-on-one... View Details
Keywords: Garry Emmons
  • 06 Dec 2021
  • News

Rescue & Recovery

tackle a mission as big as ending poverty, and Mercy Corps has relied on partnerships to get there. Its global team members, 85 percent of whom are from the countries where they operate, collaborate with local leaders View Details
Keywords: Jen McFarland Flint; photographed by Stephen Voss; Social Assistance; Health, Social Assistance
  • 01 Jun 2020
  • News

Post-Office

estate costs, to improve hiring, to get people with more diverse skills—those are the companies that will emerge as winners from this. I feel that’s the big lesson. Instead of just focusing on whether or not... View Details
Keywords: Dan Morrell; Remote work; COVID-19; Management of Companies and Enterprises; Management
  • 05 May 2023
  • News

Fail Better

naming rights of Macedonia. Political Spring gained 10 seats in Parliament in its first year, but that number shrank to two seats in the next election, with the party ultimately disbanding in 1999. A failure? On some level yes, but not when you consider the View Details
  • 01 Sep 2009
  • News

E Ink’s Wild Ride

Jacobson’s vision. “Joe managed people by saying, ‘I don’t think you can do X, Y, and Z,’ which makes a 19- or 20-year-old want to immediately prove him wrong,” Wilcox remarks. Joined by the steadying presence of longtime publishing... View Details
Keywords: Julia Hanna; e-books; e-reading; News, Library, Internet, and Other Services; Information; Computer and Electronic Product Manufacturing; Manufacturing
  • 06 Dec 2021
  • News

What's the Word?

reshored factories, or requiring a certain percentage of demand to be available from US or USMCA sources. Those would admittedly be bold moves, notes Fuller, but it’s the kind of thinking needed to have... View Details
Keywords: Julia Hanna; illustrations by Martha Rich; Manufacturing; Finance; News, Library, Internet, and Other Services; Information
  • 23 Jan 2019
  • News

The Promise of Personalized Medicine

the foundation now for a bit over a year, and we didn’t get oriented around this personalized medicine mission until a few months in. So, more or less, we’ve been at this personalized medicine bit for about a year. I have to say the... View Details
  • 03 Jun 2016
  • News

Again in a Great City

opinionated time line of Detroit’s highs and lows. And there have been a lot of lows. Just a few years ago, Cummings was done with Detroit. The municipal government was in disarray, the auto industry was collapsing, the population was... View Details
Keywords: April White; photographed by Brian Kelly
  • 01 Oct 2001
  • News

A Janus-Faced Reflection

pretty much descent from the summit. Roll us off into retirement, on to the golf course, record our remaining exploits in the oldest segment of Class Notes, and pass out the canes and walkers. OK, maybe this is just baby-boomer rant and denial, along the View Details
Keywords: Walter Kiechel; Publishing Industries (except Internet); Information; Colleges, Universities, and Professional Schools; Educational Services
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