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- All HBS Web
(885)
- News (347)
- Research (449)
- Multimedia (28)
- Faculty Publications (71)
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- 08 Jul 2014
- First Look
First Look: July 8
company commands a global market share of more than 50% and is largely responsible for the rapid technological progress in the sailmaking industry over the past 30 years. CEO Tom Whidden needs to consider how to best defend the company's... View Details
Keywords: Carmen Nobel
- 16 May 2023
- HBS Case
How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’
The incentives were not aligned: Companies wanted faster, more productive work, while workers sought more hours and a chance to earn overtime pay. “My colleagues and I actively tried to hamper the success of the firm because we were so frustrated, and the View Details
Keywords: by Avery Forman
- 12 Mar 2024
- HBS Case
How Used Products Can Unlock New Markets: Lessons from Apple's Refurbished iPhones
Some of Apple’s most loyal customers think nothing of upgrading to the latest iPhone every time one comes out. But what about consumers who can’t splurge on a $1,000 iPhone 15 Pro? And what about the electronic waste that would accrue if people threw away functional... View Details
- 14 Mar 2011
- Research & Ideas
Keeping Credit Flowing to Consumers in Need
credit crunch? Nicolas P. Retsinas: In 2007 the nonprime mortgage market crumbled. Many of these products were predicated on ever-rising home values, which would enable owners to sell, pay off, buy again-a cycle toward ever-bigger,... View Details
- 11 Sep 2006
- Research & Ideas
Negotiating When the Rules Suddenly Change
action. For them, a mediocre decision is better than wavering. Applied to negotiation, being proactive allows a firsthand reading of the market and gives you a key role in shaping how the game evolves. As soon as the new CBA was in place, some NHL general managers... View Details
- 17 Feb 2020
- Sharpening Your Skills
How Entrepreneurs Can Find the Right Problem to Solve
best locations to capture interest, email addresses, and demographic data. If your potential customers found you through social media tests or googling, you’ve proven they were interested enough to learn more, that your search engine... View Details
Keywords: by Julia Austin
- 21 Jul 2008
- Research & Ideas
Solving the Marketing Resources Allocation Puzzle
second step, the manager reflects on the demand analysis that was performed and asks which of the potential actions that might be taken would be best for the firm. This too can be accomplished in three basic ways: Descriptive approach:... View Details
Keywords: by Sean Silverthorne
- 31 Jan 2022
- Research & Ideas
Where Can Digital Transformation Take You? Insights from 1,700 Leaders
to know their customers like never before. Rather than expecting customers to buy whatever a company sells, the most successful companies proactively anticipate and discover customers’ problems and desires and innovate accordingly.... View Details
- 12 Sep 2023
- Research & Ideas
How Can Financial Advisors Thrive in Shifting Markets? Diversify, Diversify, Diversify
those with growth in assets under management, revenue, and number of clients. Two firms take different paths Di Maggio says the ideas are best illustrated by looking at two firms from the study, both founded around the same time in the... View Details
- 26 Jul 2006
- Research & Ideas
The Strategic Way to Go to Market
players are good at it, like Haworth and Atlas Copco. Distributors and retailers could be channel stewards too. Wal-Mart, Best Buy (consumer electronics), and HEB (supermarkets) are all discussed in the... View Details
Keywords: by Sean Silverthorne
- 14 May 2018
- Research & Ideas
Amazon vs. Whole Foods: When Cultures Collide
were appealing to a wealthy customer with a curated selection of healthy products that people could trust.” The company also earned loyalty from team members—it was named one of America’s best companies to work for by Fortune magazine a... View Details
- 22 Apr 2024
- Research & Ideas
When Does Impact Investing Make the Biggest Impact?
impact investing companies with data from Revelio Labs, for an 83 percent match rate, to study what effect the investments had on target companies. Additional value to traditional investing? The key finding: Impact investment funds mostly View Details
Keywords: by Rachel Layne
- 19 Dec 2022
- Research & Ideas
The 10 Most Popular Articles of 2022
collaboration. 1. Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead. Self-improvement doesn't need to be painful. Rather than set yet another gym goal, look inward, retrain your brain, and get outside, says Hirotaka Takeuchi. 2. More Proof That Money... View Details
Keywords: by Danielle Kost
- 24 Jan 2023
- Research & Ideas
Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It
instance, if they are seeking to hire ‘passionate’ employees, to what end? To attract employees who are willing to work hard, commit to long hours, and endure a challenging, ambiguous work environment? If so, perhaps emphasizing passion is not the View Details
Keywords: by Sean Silverthorne
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
they wanted, nearly one-third went to another store to buy the product, while less than half bought a substitute. Perhaps most significantly, stockouts harm customer goodwill. A study conducted by a multinational consumer-goods maker... View Details
- 27 Jun 2016
- Research & Ideas
These Management Practices, Like Certain Technologies, Boost Company Performance
What’s the best way to run a company? The question has bedeviled economists as long as companies have existed. How, after all, do you measure something as soft as management style across the range of different types and sizes of companies... View Details
Keywords: by Michael Blanding
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
example of a company that has been on this journey? A: Best Buy, the largest dedicated consumer electronics retailer in the United States, provides a good example of a company that developed an outside-in orientation by tackling its own... View Details
- 21 Apr 2023
- Research & Ideas
The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?
Players have long been able to buy virtual items with real money in video games, such as special weapons and features. But Nintendo raised the ire of parents and regulators in 2018 when it added so-called loot boxes—a virtual lottery for... View Details
- 02 Oct 2018
- First Look
New Research and Ideas, October 2, 2018
to traditional causal inference methods, ML methods make far fewer a priori assumptions about the functional form of the underlying model that best represents the data. Given this, researchers could use such methods to explore novel and... View Details
Keywords: Dina Gerdeman
- 18 Jun 2020
- Research & Ideas
What Is an "Essential" Purchase for a Low-Income Family?
or a $200 gift certificate to Best Buy for electronics. For one group of participants, the recipient was described as a higher-income individual; for the other group, the recipient was described as... View Details
Keywords: by Rachel Layne