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  • All HBS Web  (885)
    • News  (351)
    • Research  (449)
    • Multimedia  (28)
  • Faculty Publications  (68)

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  • All HBS Web  (885)
    • News  (351)
    • Research  (449)
    • Multimedia  (28)
  • Faculty Publications  (68)
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  • 03 Apr 2018
  • First Look

New Research and Ideas, April 3, 2018

Reminders of Future Busyness Encourage Consumers to Buy Time By: Whillans, A.V., Elizabeth W. Dunn, and Michael I. Norton Abstract—Spending money on time-saving purchases improves happiness. Yet, people often fail to spend their money in... View Details
Keywords: Sean Silverthorne
  • 14 Mar 2011
  • Research & Ideas

Keeping Credit Flowing to Consumers in Need

credit crunch? Nicolas P. Retsinas: In 2007 the nonprime mortgage market crumbled. Many of these products were predicated on ever-rising home values, which would enable owners to sell, pay off, buy again-a cycle toward ever-bigger,... View Details
Keywords: by Sean Silverthorne; Financial Services; Construction; Real Estate
  • 16 May 2023
  • HBS Case

How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’

The incentives were not aligned: Companies wanted faster, more productive work, while workers sought more hours and a chance to earn overtime pay. “My colleagues and I actively tried to hamper the success of the firm because we were so frustrated, and the View Details
Keywords: by Avery Forman
  • 12 Mar 2024
  • HBS Case

How Used Products Can Unlock New Markets: Lessons from Apple's Refurbished iPhones

Some of Apple’s most loyal customers think nothing of upgrading to the latest iPhone every time one comes out. But what about consumers who can’t splurge on a $1,000 iPhone 15 Pro? And what about the electronic waste that would accrue if people threw away functional... View Details
Keywords: by Rachel Layne; Electronics; Information Technology
  • 17 Feb 2020
  • Sharpening Your Skills

How Entrepreneurs Can Find the Right Problem to Solve

best locations to capture interest, email addresses, and demographic data. If your potential customers found you through social media tests or googling, you’ve proven they were interested enough to learn more, that your search engine... View Details
Keywords: by Julia Austin
  • 31 Jan 2022
  • Research & Ideas

Where Can Digital Transformation Take You? Insights from 1,700 Leaders

to know their customers like never before. Rather than expecting customers to buy whatever a company sells, the most successful companies proactively anticipate and discover customers’ problems and desires and innovate accordingly.... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 11 Sep 2006
  • Research & Ideas

Negotiating When the Rules Suddenly Change

action. For them, a mediocre decision is better than wavering. Applied to negotiation, being proactive allows a firsthand reading of the market and gives you a key role in shaping how the game evolves. As soon as the new CBA was in place, some NHL general managers... View Details
Keywords: by Michael Wheeler; Sports
  • 21 Jul 2008
  • Research & Ideas

Solving the Marketing Resources Allocation Puzzle

second step, the manager reflects on the demand analysis that was performed and asks which of the potential actions that might be taken would be best for the firm. This too can be accomplished in three basic ways: Descriptive approach:... View Details
Keywords: by Sean Silverthorne
  • 12 Sep 2023
  • Research & Ideas

How Can Financial Advisors Thrive in Shifting Markets? Diversify, Diversify, Diversify

those with growth in assets under management, revenue, and number of clients. Two firms take different paths Di Maggio says the ideas are best illustrated by looking at two firms from the study, both founded around the same time in the... View Details
Keywords: by Ben Rand; Financial Services
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

they wanted, nearly one-third went to another store to buy the product, while less than half bought a substitute. Perhaps most significantly, stockouts harm customer goodwill. A study conducted by a multinational consumer-goods maker... View Details
Keywords: by Martha Lagace; Retail; Auto
  • 26 Jul 2006
  • Research & Ideas

The Strategic Way to Go to Market

players are good at it, like Haworth and Atlas Copco. Distributors and retailers could be channel stewards too. Wal-Mart, Best Buy (consumer electronics), and HEB (supermarkets) are all discussed in the... View Details
Keywords: by Sean Silverthorne
  • 14 May 2018
  • Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

were appealing to a wealthy customer with a curated selection of healthy products that people could trust.” The company also earned loyalty from team members—it was named one of America’s best companies to work for by Fortune magazine a... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 19 Dec 2022
  • Research & Ideas

The 10 Most Popular Articles of 2022

collaboration. 1. Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead. Self-improvement doesn't need to be painful. Rather than set yet another gym goal, look inward, retrain your brain, and get outside, says Hirotaka Takeuchi. 2. More Proof That Money... View Details
Keywords: by Danielle Kost
  • 26 Sep 2017
  • First Look

First Look at New Research and Ideas, September 26, 2017

Business Review What’s the Right Kind of Bonus to Motivate Your Sales Force? By: Chung, Doug J., and Das Narayandas Abstract—Companies typically compensate their sales force by using some combination of salary, commission, and bonuses, but executives are often unsure... View Details
Keywords: Sean Silverthorne
  • 22 Apr 2024
  • Research & Ideas

When Does Impact Investing Make the Biggest Impact?

impact investing companies with data from Revelio Labs, for an 83 percent match rate, to study what effect the investments had on target companies. Additional value to traditional investing? The key finding: Impact investment funds mostly View Details
Keywords: by Rachel Layne
  • 27 Jun 2016
  • Research & Ideas

These Management Practices, Like Certain Technologies, Boost Company Performance

What’s the best way to run a company? The question has bedeviled economists as long as companies have existed. How, after all, do you measure something as soft as management style across the range of different types and sizes of companies... View Details
Keywords: by Michael Blanding
  • 24 Oct 2016
  • Research & Ideas

Bernie Madoff Explains Himself

students that Madoff was once best known for pioneering the controversial but legal practice of payment for order flow, in which he would pay brokerage firms a couple of cents per share to send orders through his firm. This made him... View Details
Keywords: by Carmen Nobel; Financial Services
  • 02 Oct 2018
  • First Look

New Research and Ideas, October 2, 2018

to traditional causal inference methods, ML methods make far fewer a priori assumptions about the functional form of the underlying model that best represents the data. Given this, researchers could use such methods to explore novel and... View Details
Keywords: Dina Gerdeman
  • 24 Jan 2023
  • Research & Ideas

Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It

instance, if they are seeking to hire ‘passionate’ employees, to what end? To attract employees who are willing to work hard, commit to long hours, and endure a challenging, ambiguous work environment? If so, perhaps emphasizing passion is not the View Details
Keywords: by Sean Silverthorne
  • 21 Apr 2023
  • Research & Ideas

The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?

Players have long been able to buy virtual items with real money in video games, such as special weapons and features. But Nintendo raised the ire of parents and regulators in 2018 when it added so-called loot boxes—a virtual lottery for... View Details
Keywords: by Scott Van Voorhis; Video Game; Media & Broadcasting
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