Publications

Web

Instructor Performance - Christensen Center for Teaching & Learning

'To See Ourselves as Others See Us': The Rewards of Classroom Observation by James Austin with Ann Sweet and Catherine Overholt 1999 Evaluating Your Success by Laurence E. Lynn June 1987 Evaluating Student Evaluations by Kenton Machina... View Details

12 Mar 2021
News

My Favorite Case

“Hesper Silver” I was cold-called by Professor Jim Austin to open the case in our first class, on the first day of our first year. I had read the case but had no idea how to analyze it. I was a deer caught in the headlights. I remember... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

January 2016
Case

SAP SE: Autism at Work

By: Gary P. Pisano and Robert D. Austin

This case describes SAP's "Autism at Work" program, which integrates people with autism into the company's workforce. The company has a stated objective of making 1% of its workforce people with autism by 2020. SAP's rationale for the program is based on the belief... View Details

Keywords: Software; Human Resource Management; Diversity Management; Germany; Selection and Staffing; Innovation and Management; Applications and Software; Recruitment; Diversity; Information Technology Industry; Germany

2000
Book

The Collaboration Challenge: How Nonprofits and Business Succeed through Strategic Alliances

By: J. E. Austin

Keywords: Alliances; Business Ventures; Nonprofit Organizations

Find at Harvard

02 Mar 2016
News

David Moss is Rewriting History

Photographed by Webb Chappell In March 2010, the 1787 drafting of the United States Constitution became breaking news. The members of the Texas State Board of Education had convened in Austin to review the state’s history and other social... View Details

Keywords: April White

September 2016
Case

Hewlett Packard Enterprise: The Dandelion Program

By: Gary P. Pisano and Robert D. Austin

This case describes Hewlett Packard Enterprise’s “Dandelion Program," which has developed a new service offering for the company’s clients by drawing on the special talents of people with autism. The company has deployed “pods” organized around 8 or 9 employees with... View Details

Keywords: Organizational Behavior; Information Technology; Organizational Change and Adaptation; Leadership; Talent and Talent Management; Service Operations; Training; Diversity; Innovation and Invention; Technology Industry

December 2005 (Revised January 2007)
Case

Ben & Jerry's: Preserving Mission & Brand within Unilever

By: James E. Austin and James Quinn

In the months after Ben & Jerry's was acquired by Unilever, Ben & Jerry's head social mission faces challenges and opportunities unique in the company's history, including: how to manage employee morale; whether to include synthetic ingredients to meet consumer... View Details

Keywords: Brands and Branding; Problems and Challenges; Mergers and Acquisitions; Mission and Purpose; Social Enterprise; Management Teams; Governing and Advisory Boards; Value Creation; Corporate Governance; Employee Relationship Management; Food and Beverage Industry; Agriculture and Agribusiness Industry; Retail Industry; United States

Web

Recruiting Partners - Health Care

Decibel Therapeutics Decision Resources Group Deloitte Denali Therapeutics Depuy Synthes (USA) Design Institute for Health at Dell Medical School University of Texas Austin Diagnostika Dr. Reddy's Laboratories Inc E EARNEST Partners LLC... View Details

14 Sep 2023
Blog Post

MBAs Accelerate Their Social Enterprise Ventures

pain points. Additionally, I’m eager to learn in The Entrepreneurial Manager (TEM) courses I’m taking, such as Startup Operations with Julia Austin and Social Entrepreneurship and Systems Change with Brian Trelstad. I also look forward to... View Details

March 2000 (Revised November 2000)
Case

IBM Corporation Turnaround

By: Robert D. Austin and Richard L. Nolan

Describes the details of IBM's dramatic corporate turnaround in the early 1990s led by CEO Louis V. Gerstner. Accounts of events are from interviews with IBM executives. Covers the factors that led to the company's decline and actions taken to recover. View Details

Keywords: Transformation; Restructuring; Management Teams; Management Practices and Processes; Leading Change; Organizational Change and Adaptation; Computer Industry; Information Technology Industry

Web

Partners & Fellows | Social Enterprise | Harvard Business School

W. Goldsmith Foundation/Richard L. Menschel Leadership Fellow Austin Johnsen, World Wildlife Fund, Horace W. Goldsmith Foundation/Richard L. Menschel Leadership Fellow Daniel Koh, City of Boston Mayor's Office, Horace W. Goldsmith... View Details

26 Jun 2023
Blog Post

ClimateCAP 2023 & ClimateCAP Fellowship

ClimateCAP Fellow? I had a great time meeting other fellows in Austin back in February during the ClimateCAP Conference. Since most of this year’s fellows are also joint-degree candidates in various programs, it is refreshing to set aside... View Details

April 2005 (Revised July 2009)
Case

IBM's Decade of Transformation: Turnaround to Growth

By: Lynda M. Applegate, Robert D. Austin and Elizabeth Collins

Describes IBM's decade of transformation. Provides background on the company's history and the factors that led to its near death in the early 1990s and to its remarkable turnaround during Gerstner's reign as CEO. A rewritten version of an earlier case. View Details

Keywords: History; Organizational Change and Adaptation; Leading Change; Transformation; Growth and Development Strategy