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  • All HBS Web  (1,102)
    • News  (383)
    • Research  (251)
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    • Multimedia  (2)
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Show Results For

  • All HBS Web  (1,102)
    • News  (383)
    • Research  (251)
    • Events  (8)
    • Multimedia  (2)
  • Faculty Publications  (98)
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  • 18 May 2022
  • Research & Ideas

Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers

everyone into the mainstream banking system, the authors suggest. “A blanket push for people to become banked is maybe not the policy response that is going to be the most effective for helping these consumers,” Williams says. Related reading from the Working Knowledge... View Details
Keywords: by Rachel Layne; Financial Services
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

their employees during these difficult times? About the authors Boris Groysberg is the Richard P. Chapman Professor of Business Administration at Harvard Business School. Robin Abrahams is a research associate at HBS. [Image: RyanJLane] Related reading from the Working... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 13 Jun 2022
  • Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

verbal cues,” says Collins. “So, everyone, including extroverts, can use those cues strategically to signal that they're cognitively engaged.” Related reading from the Working Knowledge Archives Introverts: The Best Leaders for Proactive... View Details
Keywords: by Pamela Reynolds
  • 06 Sep 2022
  • Research & Ideas

Does Hybrid Work Actually Work? Insights from 30,000 Emails

reading from the Working Knowledge Archives Marissa Mayer Should Bridge Distance Gap with Remote Workers Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: TONL, LLC View Details
Keywords: by Ben Rand
  • 21 Sep 2022
  • Research & Ideas

You Don’t Have to Quit Your Job to Find More Meaning in Life

Is Happiness at Work Really Attainable? Related reading from the Working Knowledge Archives Recovering from the Need to Achieve Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Unsplash/Kristopher... View Details
Keywords: by Shalene Gupta
  • 21 Jul 2021
  • Research & Ideas

What Does an ESG Score Really Say About a Company?

Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details
Keywords: by Kristen Senz
  • 01 Oct 2021
  • Research & Ideas

Dying to Lead: How Reaching the Top Can Kill You Sooner

Fitzgerald is a writer based in the Boston area. [Image: Shutterstock/NOBUHIRO ASADA] How do you cope with stress? How has COVID-19 affected how you manage stress? Share your thoughts in the comments below. Related reading from the Working Knowledge View Details
Keywords: by Jay Fitzgerald
  • 08 Feb 2022
  • Research & Ideas

Silos That Work: How the Pandemic Changed the Way We Collaborate

“Leaders have to understand this. The major lesson for employers is there’s been a shift in our communication networks as a result of the pandemic, and that this shift has to shape future decisions about organizational design.” [Image: Unsplash/Mick Haupt] Related... View Details
Keywords: by Jay Fitzgerald
  • 18 Jan 2022
  • Research & Ideas

How Eliminating Non-Competes Could Reshape Tech

employees to the fullest extent permitted by law. In other words, as time passes, leading companies can worry less and less about trade secret theft in the traditional sense, and they have a path forward regardless of the future of non-competes. [Image:... View Details
Keywords: by Kristen Senz; Technology
  • 07 Mar 2022
  • Research & Ideas

Effective Leaders Share the Spotlight with Their Teams

creating a culture that actively welcomes input from all employees, not just those at the top.” [Image: iStockphoto/momnoi] Related reading from the Working Knowledge Archives How to Demotivate Your Best Employees View Details
Keywords: by Pamela Reynolds
  • 09 Jun 2022
  • HBS Case

From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

Related reading from the Working Knowledge Archives How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Stockphoto/Michael Vi View Details
Keywords: by Pamela Reynolds
  • 15 Sep 2022
  • Research & Ideas

Looking For a Job? Some LinkedIn Connections Matter More Than Others

Network Platforms Population Interference in Panel Experiments Managers, Here’s How to Bond with New Hires Remotely Related reading from the Working Knowledge Archives Professional Networks in China and America Feedback or ideas to share?... View Details
Keywords: by Michael Blanding
  • 01 Feb 2022
  • Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

Andrew Binns, Charles O’Reilly, and Michael Tushman, Wiley, 2022 [Image: iStockphoto/tiero] Related reading from the Working Knowledge Archives Understanding the Process of Innovation View Details
Keywords: by Lane Lambert
  • 21 Jun 2022
  • HBS Case

Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams

Set Tech Hubs: How Software Brought Talent and Prosperity to New Cities Is A/B Testing Effective? Evidence from 35,000 Startups Related reading from the Working Knowledge Archives Schumpeterian Competition and Diseconomies of Scope:... View Details
Keywords: by Lane Lambert; Information Technology; Technology
  • 11 Jan 2022
  • Research & Ideas

Feeling Seen: What to Say When Your Employees Are Not OK

trust,” Yu says, “because if there is an expectation, especially that the leader is supposed to take care of their employees, and this is such a difficult time, staying silent can be harmful.” [Image: iStockphoto/Rattankun Thongbun] Related reading from the Working... View Details
Keywords: by Pamela Reynolds
  • 10 May 2022
  • Research & Ideas

Being Your Own Boss Can Pay Off, but Not Always with Big Pay

are really powerful drivers.” Related reading from the Working Knowledge Archives Food Stamp Entrepreneurs: How Public Assistance Enables Business Bootstrapping Feedback or ideas to share? Email the Working Knowledge team at... View Details
Keywords: by Jay Fitzgerald
  • 11 Apr 2022
  • Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

it’s just a virtuous cycle. We’ve never seen an organization that didn’t attract more and more diversity when people there behaved inclusively. Gino: I agree, and there is research that backs you up. This article originally appeared in the HBS Alumni Bulletin.... View Details
Keywords: by Jen McFarland Flint
  • 29 Jul 2022
  • Research & Ideas

Will Demand for Women Executives Finally Shrink the Gender Pay Gap?

reading from the Working Knowledge Archives It Pays to Hire Women in Countries That Won’t Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/sanjeri View Details
Keywords: by Kristen Senz
  • 17 Feb 2022
  • Book

When Employees Feel a Sense of Purpose, Companies Succeed

skincare group, and the like. And it holds “innovation days” during which employees can pursue their own work-related projects. DEEP PURPOSE. Copyright © 2022 by Ranjay Gulati Reprinted here with permission from Harper Business, an imprint of HarperCollins Publishers.... View Details
Keywords: by Ranjay Gulati
  • 26 Jul 2022
  • Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

Misconduct? How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels Identify Great Customers from Their First Purchase Related reading from the Working Knowledge Archives The Yelp Factor: Are Consumer Reviews Good for... View Details
Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail
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