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  • January 1993 (Revised November 1997)
  • Case

BayBank Boston

In 1992, the Federal Reserve released a study of mortgage lending patterns in Boston. It concluded that even when credit factors were taken into account, black and Hispanic applicants experienced higher rejection rates. Richard Pollard, chairman of BayBank Boston, had... View Details
Keywords: Prejudice and Bias; Ethics; Race; Mortgages; Banking Industry; Boston
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Dees, J. Gregory, and Christine C. Remey. "BayBank Boston." Harvard Business School Case 393-095, January 1993. (Revised November 1997.)
  • 25 Aug 2021
  • News

PRIMO 2021: An Introduction to Research

    Janice H. Hammond

    Janice H. Hammond is the Jesse Philips Professor of Manufacturing. She currently serves as coursehead for the new MBA required course, Data Science for Managers. She serves as program chair for the HBS Executive Education International Women’s Foundation and Women’s... View Details

    Keywords: apparel; distribution; e-commerce industry; manufacturing; retailing; textiles; transportation

      Samuel L. Hayes

      Samuel L. Hayes holds the Jacob H. Schiff Chair in Investment Banking Emeritus, at the Harvard Business School.  He has taught at the School since 1970, prior to which he was a tenured member of the faculty of the Columbia University Graduate School of Business. He... View Details

      • March 8, 2023
      • Article

      How to Help Superstar Employees Fulfill Their Potential

      By: Anthony J. Mayo
      To better understand the leadership challenges and development opportunities facing high-potential employees, researchers analyzed more than 3,000 applications to Harvard Business School’s High Potentials Leadership Program over a nearly 20-year period. The... View Details
      Keywords: Personal Characteristics; Leadership Development; Personal Development and Career; Management Skills; Business Education
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      Mayo, Anthony J. "How to Help Superstar Employees Fulfill Their Potential." Harvard Business Review Digital Articles (March 8, 2023).
      • March 1990
      • Supplement

      OTISLINE (B)

      Provides a brief update about the OTISLINE application and service center concept. Includes discussions of the chairman's perception of the impact of OTISLINE on customer service and the field organization's response to the OTISLINE service. Includes a description of a... View Details
      Keywords: Technology; Service Operations; Customer Focus and Relationships; Construction Industry
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      Balaguer, Nancy S. "OTISLINE (B)." Harvard Business School Supplement 190-149, March 1990.
      • 23 Apr 2018
      • News

      Two Future HBS Students Receive Paul & Daisy Soros Fellowships for New Americans

      • 2023
      • Working Paper

      Data Governance, Interoperability and Standardization: Organizational Adaptation to Privacy Regulation

      By: Sam (Ruiqing) Cao and Marco Iansiti
      The increasing availability of data can afford dynamic competitive advantages among data-intensive corporations, but governance bottlenecks hinder data-driven value creation and increase regulatory risks. We analyze the role of two technological features of data... View Details
      Keywords: Organizations; Information Technology; Performance Productivity; Growth and Development; Transformation
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      Cao, Sam (Ruiqing), and Marco Iansiti. "Data Governance, Interoperability and Standardization: Organizational Adaptation to Privacy Regulation." Harvard Business School Working Paper, No. 21-122, May 2021. (Revised November 2023.)
      • 06 Sep 2021
      • News

      Automated Hiring Software Rejects Millions of Qualified Job Candidates by Mistake

      • January 1995 (Revised September 1997)
      • Case

      TV Guide (B)

      By: Jeffrey F. Rayport
      TV Guide, the nation's most profitable and largest magazine, attempts entry into the world of electronic publishing. The crux of TV Guide's strategy is to transform the magazine's content into a centralized database that can be accessed by new businesses, like... View Details
      Keywords: Market Entry and Exit; Service Delivery; Information Technology; Marketing; Information Publishing; Service Industry; Publishing Industry
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      Rayport, Jeffrey F., and Steven M. Salzinger. "TV Guide (B)." Harvard Business School Case 395-032, January 1995. (Revised September 1997.)
      • February 2015
      • Article

      Risk, Information, and Incentives in Online Affiliate Marketing

      By: Benjamin Edelman and Wesley Brandi
      We examine online affiliate marketing programs in which merchants oversee thousands of affiliates they have never met. Some merchants hire outside specialists to set and enforce policies for affiliates, while other merchants ask their ordinary marketing staff to... View Details
      Keywords: Affiliate Marketing; Incentives; Fraud; Advertising; Internet and the Web; Marketing Communications; Ethics; Digital Marketing
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      Edelman, Benjamin, and Wesley Brandi. "Risk, Information, and Incentives in Online Affiliate Marketing." Journal of Marketing Research (JMR) 52, no. 1 (February 2015): 1–12. (Lead Article.)
      • 02 Oct 2015
      • News

      Business Can Do a Better Job Supporting Public Education

      • 26 Jul 2023
      • Research & Ideas

      STEM Needs More Women. Recruiters Often Keep Them Out

      For mid-career STEM professionals looking to advance their skills and careers, certificate programs at elite universities can offer a fast track. And for universities, such programs are an important and... View Details
      Keywords: by Rachel Layne
      • 14 Sep 2021
      • Blog Post

      Top 5 Myths About HBS

      we have a very generous financial aid program that's based on need, not on merit, but focused on who needs this money in order to access graduate school. This year we introduced a need-based application fee... View Details
      • 08 Dec 2020
      • Research & Ideas

      Why Companies Hunt for Talent on Digital Platforms, Not in Resume Piles

      previously relied on their local networks to find viable candidates. Now, with a few online searches, they can identify ideal potential employees around the world. “If I’m a company, I can just say, ‘Show me everybody who knows how to View Details
      Keywords: by Michael Blanding; Employment
      • 01 Feb 2023
      • Blog Post

      How I Spent My HBS 2+2 Deferral: Jada Haynes

      The HBS 2+2 program is a deferred admission process for current students in their final year of study, either in college or a full-time master’s degree program. If you are admitted through 2+2, you work for two to four years in a field of... View Details
      • October 2009 (Revised July 2012)
      • Case

      Emotiv Systems Inc.: It's the Thoughts that Count

      By: Elie Ofek, Jason Riis and Paul Hamilton
      Emotiv is getting ready to launch its innovative brain-computer interfacing (BCI) technology. The company has developed a special headset, called EPOC, and highly sophisticated software that can translate a person's emotions, cognitive thoughts, and facial expressions... View Details
      Keywords: Technology Adoption; Sales; Technological Innovation; Demand and Consumers; Marketing Strategy; Partners and Partnerships; Entrepreneurship; Forecasting and Prediction; Product Launch; Business Startups; Technology Industry
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      Ofek, Elie, Jason Riis, and Paul Hamilton. "Emotiv Systems Inc.: It's the Thoughts that Count." Harvard Business School Case 510-050, October 2009. (Revised July 2012.)
      • 21 Aug 2020
      • Blog Post

      Pursuing a JD/MBA Joint Degree

      that from the very beginning, you get the full experience of being a student at both schools. No matter when they apply, students have to be independently admitted by both HLS and HBS and go through each school’s full application process.... View Details

        Dennis A. Yao

        Dennis Yao is the Lawrence E. Fouraker Professor of Business Administration and Chair of the Doctoral Programs at Harvard Business School. He joined the faculty in 2004 after having been at the Wharton School, University of Pennsylvania. From 1991-1994 he served as... View Details

        Keywords: automotive; defense; federal government; high technology

          Benson P. Shapiro

          Benson P. Shapiro is a well-known authority on marketing strategy and sales management with particular interests in pricing, product line planning, and marketing organization. He is also the Malcolm P. McNair Professor of Marketing Emeritus at the Harvard Business... View Details

          Keywords: apparel; banking; beauty products; brokerage; chemical; computer; consulting; e-commerce industry; electrical equipment; electronics; financial services; food; high technology; industrial goods; information; information technology industry; internet; investment banking industry; manufacturing; marketing industry; metals; plastics; printing; professional services; software; steel; telecommunications; wholesale
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