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- Faculty Publications (25)
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- 18 Dec 2012
- First Look
First Look: December 18
puts the increasingly complex job of Chief Executive in a very real context. It serves as a practical guide by allowing you to walk alongside Jim as he takes on his new role and all its attendant challenges.... View Details
Keywords: Carmen Nobel
- 15 Jan 2013
- First Look
First Look: January 15
led to widespread VAT adoption worldwide, but there is surprisingly little evidence. I find that the paper trail acts as a substitute to a firm's own audit risk. A message announcing increased tax enforcement has a much smaller effect on... View Details
Keywords: Sean Silverthorne
- 20 Aug 2008
- Op-Ed
The Time is Right for Creative Capitalism
entrepreneurs saw the outlines of competition in their respective industries before other players and could thus act quickly to create and control what became the standards of... View Details
Keywords: by Nancy Koehn
- 13 Jun 2011
- HBS Case
Mobile Banking for the Unbanked
to dig in and figure out what their real needs are and their pain points." The Problem With Wizzit WIZZIT entered the mobile banking market in 2004 because the mobile phone penetration rate in South Africa was almost 100 percent,... View Details
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
simply you and the person on the other side of the table, but it is often much more complex, requiring an act of disciplined imagination rather than a mechanical list. In our... View Details
Keywords: by Martha Lagace
- 16 Jul 2013
- First Look
First Look: July 16
trust through warmth and understanding. Most leaders today approach their jobs by emphasizing competence, strength, and credentials. But without first building a foundation of trust, they run the risk View Details
Keywords: Anna Secino
- 16 Oct 2012
- First Look
First Look: October 16
Nuqul Brothers, a large diversified business group. It shows how Nuqul, a Christian Palestinian whose family was forced to flee to Jordan after the creation of Israel in 1948, built a business in his new... View Details
Keywords: Sean Silverthorne
- 20 Oct 2010
- Op-Ed
Export Competitiveness: Reversing the Logic
other in the value creation process, tend to geographically co-locate in clusters. The competitiveness approach argues that to be effective, measures to upgrade productivity need to be at least in part cluster-specific. If government only... View Details
Keywords: by Christian Ketels
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
producing vacuum pumps and systems. Its Chinese team was the first to live through the effects of the new pandemic and the restrictions imposed by the government. Learning from its subsidiary in China gave the company tremendous... View Details
- 10 Apr 2014
- Research & Ideas
John Kotter’s Plan to Accelerate Your Business
legs to act in order to accelerate," Kotter writes. In a hierarchy, top management typically has a limited number of people they trust and return to them time after time. That system doesn't work, Kotter... View Details
Keywords: by Kim Girard
- 03 Oct 2007
- Research & Ideas
Dealing with the ‘Irrational’ Negotiator
with are completely irrational. How can you possibly negotiate with someone who is irrational?" As the executive's question reveals, negotiators often struggle with the task of trying to negotiate with those who behave recklessly,... View Details
Keywords: by Deepak Malhotra & Max H. Bazerman
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
was a latecomer to the university—which, since the creation of the modem American research university in the last three decades of the nineteenth... View Details
- 25 Aug 2003
- Research & Ideas
Why IT Does Matter
the information age. The jobs of the CTO and CIO are and will be of unparalleled importance in the decades ahead. Max Hopper of View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
primarily on American history, but increasingly moved into global business history. In his 70s and 80s, he still kept learning, kept writing about ever broader areas of the world. His curiosity and longevity... View Details
Keywords: by Sean Silverthorne
- 06 Dec 2017
- What Do You Think?
Is It Time To Break Up Amazon, Apple, Facebook, or Google?
1969, a move generally credited as enabling creation of a software industry in the US. More recently, the Sherman Act has been invoked most frequently to deny mergers,... View Details
- 03 Dec 2020
- Research & Ideas
Cut Payroll Costs with Transparency, Fairness, and Compassion
Conduct, your jobs are secure. This decision was made with 100 percent support of the Firm’s Operating Committee. At the end of this year, we will know what we are dealing... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 03 Apr 2006
- What Do You Think?
Has Globalization Reached Its Peak?
strategic issues in which their audiences would be more interested. But Indian software was also much more affordable on the limited budgets available to these student teams. And End of the Line's arguments come at a time when labor... View Details
Keywords: by James Heskett
- 25 Jan 2017
- HBS Case
How Should Advertisers Respond to Consumer Demand for Whiter Skin?
Hindustan Unilever, the Indian subsidiary of the multinational company Unilever—and sales skyrocketed, leading other companies to quickly follow with their own products. Skincare products are regulated under India’s Drugs & Cosmetics... View Details
- 28 Aug 2014
- Op-Ed
Government Can Do More to Unfreeze Small Business Credit
immediate impact of the financial crisis on small business and, second, driving economic recovery in the years following. Together, the three-the American Recovery and Reinvestment View Details
- 23 Nov 2020
- Research & Ideas
COVID Was Supposed to Increase Bankruptcies. Instead, They've Gone Down.
Consumer bankruptcies usually climb alongside unemployment rates as filers seek to discharge debt and get a fresh start, write the authors of the new working paper Bankruptcy and the COVID-19 Crisis. “Historically, the number one cause... View Details
Keywords: by Rachel Layne