Filter Results:
(259)
Show Results For
- All HBS Web (509)
- Faculty Publications (27)
Show Results For
- All HBS Web (509)
- Faculty Publications (27)
Sort by
- 16 Jul 2013
- First Look
First Look: July 16
trust through warmth and understanding. Most leaders today approach their jobs by emphasizing competence, strength, and credentials. But without first building a foundation of trust, they run the risk View Details
Keywords: Anna Secino
- 18 Nov 2002
- Research & Ideas
Where Morals and Profits Meet: The Corporate Value Shift
period we are in today, had witnessed a dramatic loss of confidence in business and American institutions more generally. In 1968, 70 percent of the public thought business... View Details
Keywords: by Carla Tishler
- 16 Oct 2012
- First Look
First Look: October 16
Nuqul Brothers, a large diversified business group. It shows how Nuqul, a Christian Palestinian whose family was forced to flee to Jordan after the creation of Israel in 1948, built a business in his new... View Details
Keywords: Sean Silverthorne
- 18 Dec 2012
- First Look
First Look: December 18
puts the increasingly complex job of Chief Executive in a very real context. It serves as a practical guide by allowing you to walk alongside Jim as he takes on his new role and all its attendant challenges.... View Details
Keywords: Carmen Nobel
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
simply you and the person on the other side of the table, but it is often much more complex, requiring an act of disciplined imagination rather than a mechanical list. In our... View Details
Keywords: by Martha Lagace
- 03 Oct 2007
- Research & Ideas
Dealing with the ‘Irrational’ Negotiator
with are completely irrational. How can you possibly negotiate with someone who is irrational?" As the executive's question reveals, negotiators often struggle with the task of trying to negotiate with those who behave recklessly,... View Details
Keywords: by Deepak Malhotra & Max H. Bazerman
- 13 Jun 2011
- HBS Case
Mobile Banking for the Unbanked
to dig in and figure out what their real needs are and their pain points." The Problem With Wizzit WIZZIT entered the mobile banking market in 2004 because the mobile phone penetration rate in South Africa was almost 100 percent,... View Details
- 06 Dec 2017
- What Do You Think?
Is It Time To Break Up Amazon, Apple, Facebook, or Google?
1969, a move generally credited as enabling creation of a software industry in the US. More recently, the Sherman Act has been invoked most frequently to deny mergers,... View Details
- 02 Jun 2020
- Research & Ideas
Coronavirus Careers: Cloud Kitchens Are Now Serving
work, typically through online delivery companies such as Uber Eats, Postmates, Grubhub, and DoorDash. (Delivery services are not new, of course. In 2018, American consumers used third-party delivery... View Details
- 20 Oct 2010
- Op-Ed
Export Competitiveness: Reversing the Logic
other in the value creation process, tend to geographically co-locate in clusters. The competitiveness approach argues that to be effective, measures to upgrade productivity need to be at least in part cluster-specific. If government only... View Details
Keywords: by Christian Ketels
- 10 Apr 2014
- Research & Ideas
John Kotter’s Plan to Accelerate Your Business
legs to act in order to accelerate," Kotter writes. In a hierarchy, top management typically has a limited number of people they trust and return to them time after time. That system doesn't work, Kotter... View Details
Keywords: by Kim Girard
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
was a latecomer to the university—which, since the creation of the modem American research university in the last three decades of the nineteenth... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
producing vacuum pumps and systems. Its Chinese team was the first to live through the effects of the new pandemic and the restrictions imposed by the government. Learning from its subsidiary in China gave the company tremendous... View Details
- 25 Aug 2003
- Research & Ideas
Why IT Does Matter
the information age. The jobs of the CTO and CIO are and will be of unparalleled importance in the decades ahead. Max Hopper of View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
- 03 Dec 2020
- Research & Ideas
Cut Payroll Costs with Transparency, Fairness, and Compassion
Conduct, your jobs are secure. This decision was made with 100 percent support of the Firm’s Operating Committee. At the end of this year, we will know what we are dealing... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
primarily on American history, but increasingly moved into global business history. In his 70s and 80s, he still kept learning, kept writing about ever broader areas of the world. His curiosity and longevity... View Details
Keywords: by Sean Silverthorne
- 23 Nov 2020
- Research & Ideas
COVID Was Supposed to Increase Bankruptcies. Instead, They've Gone Down.
Consumer bankruptcies usually climb alongside unemployment rates as filers seek to discharge debt and get a fresh start, write the authors of the new working paper Bankruptcy and the COVID-19 Crisis. “Historically, the number one cause... View Details
Keywords: by Rachel Layne
- 25 Jan 2017
- HBS Case
How Should Advertisers Respond to Consumer Demand for Whiter Skin?
Hindustan Unilever, the Indian subsidiary of the multinational company Unilever—and sales skyrocketed, leading other companies to quickly follow with their own products. Skincare products are regulated under India’s Drugs & Cosmetics... View Details
- 03 Apr 2006
- What Do You Think?
Has Globalization Reached Its Peak?
strategic issues in which their audiences would be more interested. But Indian software was also much more affordable on the limited budgets available to these student teams. And End of the Line's arguments come at a time when labor... View Details
Keywords: by James Heskett
- 30 Mar 2018
- What Do You Think?
What Should Mark Zuckerberg Do?
billion in seven trading days. One business columnist had proposed the creation of a federal Digital Protection Agency, whose job would be to “clean up toxic data spills,... View Details