Publications

May 2017
Case

Vicki Fuller: Chief Investment Officer of New York State's $150+ Billion Employee Pension Fund

By: Steven Rogers and Valerie Mosley

Vicki Fuller traveled from a four-room tenement bordering Chicago’s infamous Cabrini-Green housing projects to speaking at conferences around the world and typically holding court wherever she went. As a teenager, she helped raise her siblings. As a Wall Street... View Details

October 2023
Supplement

Making Progress at Progress Software (B)

By: Katherine Coffman, Hannah Riley Bowles and Alexis Lefort

In this case, the Human Capital team at Progress Software has identified that some employees have a hard time understanding how to advance within Progress. This realization leads the team to develop several major people-process innovations: the introduction of... View Details

Keywords: Leading Change; Negotiation; Organizational Culture; Performance Evaluation; Prejudice and Bias; Talent and Talent Management; Employees; Technology Industry; United States; Bulgaria

23 Jun 2008
Working Paper Summaries

Using Financial Innovation to Support Savers: From Coercion to Excitement

Keywords: by Peter Tufano & Daniel Schneider; Financial Services

20 Aug 2020
Book

From the Plow to the Pill: How Technology Shapes Our Lives

Spar: Yes, if this moment demonstrates anything, it’s that science matters and that we need to invest more of our talent and resources to scientific inquiry. Now that doesn’t mean that scientists always get... View Details

Keywords: by Dina Gerdeman

03 Dec 2020
Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

Professor of Business Administration at Harvard Business School. Sarah Abbott is a research associate at Harvard Business School. [Image: InYang] How humane is your... View Details

Keywords: by Boris Groysberg and Sarah Abbott

August 2013 (Revised November 2015)
Case

Prudential Financial - General Motors Pension Risk Transfer: Back to the Future?

By: Luis M. Viceira and Emily A. Chien

In November 2012, Prudential Financial and General Motors closed on a $25.1B pension risk transfer (PRT) transaction, the largest of its kind to date by an order of magnitude both in the U.S. market and globally. In exchange for an in-kind transfer of $25.1B in... View Details

Keywords: Risk Management; Asset Management; Insurance; Retirement; Financial Services Industry; Insurance Industry

08 May 2018
First Look

First Look at New Research and Ideas, May 8, 2018

forthcoming Management Science Evidence of Upcoding in Pay-for-Performance Programs By: Bastani, Hamsa, Joel Goh, and Mohsen Bayati Abstract—Recent Medicare legislation seeks to improve patient care quality... View Details

Keywords: Sean Silverthorne

26 Jul 2023
Research & Ideas

STEM Needs More Women. Recruiters Often Keep Them Out

non-traditional applicants.” Certificate programs often pay off for participants, and ensuring success for all involved—the universities, graduates, and future employers—is big business. Some 40 percent of... View Details

Keywords: by Rachel Layne

2020
Working Paper

Improving Regulatory Effectiveness Through Better Targeting: Evidence from OSHA

By: Matthew S. Johnson, David I. Levine and Michael W. Toffel

We study how a regulator can best target inspections. Our case study is a US Occupational Safety and Health Administration (OSHA) program that randomly allocated some inspections. On average, each inspection averted 2.4 serious injuries (9%) over the next five years.... View Details

Keywords: Government Administration; Working Conditions; Safety; Quality; Production; Analysis; Resource Allocation; Manufacturing Industry; United States

SSRN

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18 Feb 2015
First Look

First Look: February 18

Performance enables future managers and business owners to attain the core skills they need to become integral members of their company's decision-making teams. This new program from established authors... View Details

Keywords: Sean Silverthorne

14 May 2019
Research & Ideas

Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

wrote. “They are too general to cause a reasonable investor to rely upon them.” That’s typical of the way that many people and even employees view codes of conduct, says Eugene F. Soltes, Jakurski Family... View Details

Keywords: by Michael Blanding

2010
Article

Hospital Performance, the Local Economy, and the Local Workforce: Findings from a U.S. National Longitudinal Study

Background: Pay-for-performance is an increasingly popular approach to improving health care quality, and the US government will soon implement pay-for-performance in hospitals nationwide. Yet hospital capacity to perform (and improve performance) likely depends on... View Details

Keywords: Health Care and Treatment; Performance; Health Industry; United States

Read Now

06 Jan 2020
Research & Ideas

Motivate Your High Performers to Share Their Knowledge

co-workers can help those employees improve. “When you are exposed to different ideas or a different way of working, it can change your own behavior,” says Christopher Stanton, the Marvin Bower Associate Professor View Details

Keywords: by Michael Blanding

October 2010 (Revised November 2010)
Case

YES BANK: Mainstreaming Development into Indian Banking

By: Michael Chu and Namrata Arora

YES BANK, founded in 2003 and highly successful, has consistently been profitable meeting the Indian government's Priority Sector Lending (PSL) requirements, unlike virtually all other private sector banks, which view PSL activity as a necessary but loss-making part of... View Details

Keywords: Development Economics; Private Equity; Microfinance; Investment; Governing and Advisory Boards; Corporate Social Responsibility and Impact; Environmental Sustainability; Expansion; Banking Industry; India

01 Apr 2013
Research & Ideas

First Minutes are Critical in New-Employee Orientation

the new workplace. There's a lecture about the firm's history and another about standard operating procedures. There's a packet of information from human resources, emblazoned with the firm's logo, and maybe... View Details

Keywords: by Carmen Nobel; Web Services; Service; Telecommunications

October 2000 (Revised June 2017)
Case

Vyaderm Pharmaceuticals: The EVA Decision

By: Robert Simons and Indra A. Reinbergs

In 2016, the new CEO of Vyaderm Pharmaceuticals introduces an Economic Value Added (EVA) program to focus the company on long-term shareholder value. The EVA program consists of three elements: EVA centers (business units), EVA drivers (operational practices that... View Details

Keywords: Compensation and Benefits; Employee Relationship Management; Economic Growth; Economic Systems; Management; Motivation and Incentives; Organizational Design; Organizational Structure; Performance Evaluation; Decision Choices and Conditions; Pharmaceutical Industry; Washington (state, US)

October 1998
Case

"Pathways to Independence": Welfare-to-Work at Marriott International

By: Rosabeth M. Kanter and Ellen Pruyne

In 1991 Marriott International established a program called Pathways to Independence to recruit and train people from the welfare rolls. The program graduated over 1,000 people in eight years and retained about 20% more of its participants than regular hires. Now the... View Details

Keywords: Recruitment; Retention; Training; Expansion; Quality; Poverty; Programs