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  • All HBS Web  (315)
    • News  (55)
    • Research  (199)
    • Events  (1)
    • Multimedia  (3)
  • Faculty Publications  (82)

Show Results For

  • All HBS Web  (315)
    • News  (55)
    • Research  (199)
    • Events  (1)
    • Multimedia  (3)
  • Faculty Publications  (82)
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  • 21 Aug 2013
  • Research & Ideas

To Buy Happiness, Spend Money on Other People

adhering to five key principles: Buy Experiences (research shows that material purchases are less satisfying than vacations or concerts); Make it a Treat (limiting access to our favorite things will make us keep appreciating them); Buy... View Details
Keywords: by Carmen Nobel
  • 18 Nov 2009
  • HBS Case

Customer Feedback Not on elBulli’s Menu

creativity and innovation trump any traditional decisions about pricing and operations. "I should charge 600 euros [for a meal at elBulli]," Adrià has said, "but I do not cook for millionaires. I cook for sensitive people." Because Adrià doesn't... View Details
Keywords: by Julia Hanna; Food & Beverage
  • 16 Oct 2007
  • First Look

First Look: October 16, 2007

business's key success factors and other important interests, and strictly adhering to "professional" compensation principles, which are useful standards to try to follow but they may not meet important personal and family... View Details
Keywords: Sean Silverthorne
  • 09 Jun 2003
  • Research & Ideas

Around the World of Entrepreneurial Ventures

Walter Kuemmerle. These realities include the importance of local context and the need to adhere to a global perspective on opportunities and access to resources. These same issues provide fascinating research fodder for the course he... View Details
Keywords: by Martha Lagace
  • 01 Dec 2011
  • What Do You Think?

Thinking Slow: An Argument for Bureaucracy?

Kahneman's diagnosis, but not his remedy Whether the decision is to be made by an individual, a team, or 'the bureaucracy', I would say that all would be well served by the discipline imposed by adherence to a rational process (which)... View Details
Keywords: by James Heskett
  • 26 Mar 2019
  • First Look

New Research and Ideas, March 26, 2019

record health worker attendance and patient adherence to protocol, and they automatically prompt follow-up treatment. We combine data from surveys, independent field visits, and government registers to identify impacts on TB-control... View Details
Keywords: Dina Gerdeman
  • 23 Sep 2014
  • First Look

First Look: September 23

Context: How States, Markets, and Civil Society Shape Adherence to Global Labor Standards By: Toffel, Michael W., Jodi L. Short, and Melissa Ouellet Abstract—Transnational business regulation is increasingly implemented through private... View Details
Keywords: Sean Silverthorne
  • 09 Jun 2003
  • Research & Ideas

The Challenge of the Multi-site Nonprofit

constructive co-existence of unit autonomy and organizational affiliation, organizations must have in place a clear process for making decisions as to who will perform the functions necessary for the system, and a process that commits operating units to View Details
Keywords: by Sean Silverthorne
  • 30 Apr 2001
  • Research & Ideas

Big Companies, Big Opportunities—Big Questions

a complete mistake," he said. "We learned very fast that we had to adhere to the local standards in terms of packaging." Fernando Aguirre and HBS professor Rogelio Oliva He said companies crossing borders need to be... View Details
Keywords: by Julie Jette
  • 25 Sep 2000
  • Research & Ideas

More Than the Sum of Its Parts: The Impact of Modularity on the Computer Industry

not only are design rules critical, they have to be communicated and adhered to throughout the design process—from the initial concept stage until the design is complete and ready to be produced. KC: This is what we mean by the... View Details
Keywords: by Staff; Computer; Consumer Products; Technology
  • 16 Jul 2008
  • Op-Ed

What Should Employers Do about Health Care?

co-pays and deductibles on essential medications for chronic conditions can reduce adherence to therapy, leading to expensive hospitalizations, complications, and the like. Here, so-called consumer-driven health plans not only failed to... View Details
Keywords: by Michael E. Porter, Elizabeth O. Teisberg & Scott Wallace; Health
  • 17 Jun 2008
  • First Look

First Look: June 17, 2008

of management constitute the field organization: store, district, regional, and divisional heads. All these managers are responsible for meeting targets set by corporate headquarters and implementing strategy. To do so, they adhere to... View Details
Keywords: Martha Lagace
  • 02 Sep 2010
  • What Do You Think?

How Transparent Should Boards Be?

Summing Up The dilemma posed by the HP-inspired vignette of a CEO allegedly failing to adhere to company values divided respondents to the September column. Two schools of thought evolved. One was that the CEO should be fired for cause... View Details
Keywords: by Jim Heskett
  • 07 Mar 2005
  • What Do You Think?

Should Business Management Be Regarded as a Profession?

knowledge) before being ... allowed to practice" (with attendant licensing and license renewal), 2) "a commitment to specialized knowledge as a public good" with an implicit "renunciation of profit maximization" (as opposed to mere... View Details
Keywords: by James Heskett
  • 18 Jun 2001
  • Lessons from the Classroom

Why Leaders Need Great Books

senior lecturer Sandra Sucher will teach a section as well. Although The Moral Leader adheres to a pedagogical framework, it eschews the traditional HBS case method involving a manager and his or her business problems. Instead, it focuses... View Details
Keywords: by Martha Lagace
  • 14 Nov 2011
  • Research & Ideas

Creating a Global Business Code

were asking, 'What standards are we supposed to be adhering to?' " Paine recalls, adding that she heard the same question from executives who, at the time, were facing pressures from many external groups to follow various codes of... View Details
Keywords: by Carmen Nobel
  • 05 Nov 2013
  • First Look

First Look: November 5

States, Markets, and Civil Society Shape Adherence to Global Labor Standards By: Toffel, Michael W., Jodi L. Short, and Melissa Ouellet Abstract—Corporate codes of conduct are becoming an increasingly important vehicle for promoting and... View Details
Keywords: Sean Silverthorne
  • 01 Aug 2012
  • What Do You Think?

Should CEOs Worry About ‘Too Big to Succeed?’

(through outsourcing), and give their jobs meaning, then overall size will cease to be much of an issue." Shadreck Salli agreed, commenting that "Any entity is designed to function at different levels/scale. Regardless of the scale, what warranties success is... View Details
Keywords: by James Heskett; Manufacturing; Financial Services
  • 13 Mar 2005
  • Research & Ideas

Reinforcing Values: A Public Dressing Down

working; in such cases, employees' performance should be evaluated as much on their adherence to the new standards and processes as on their substantive choices. In this spirit, Levy chose to think of himself primarily as a kind of... View Details
Keywords: by David A. Garvin & Michael A. Roberto
  • 04 Mar 2002
  • Research & Ideas

Don’t Lose Money With Customers

several of these relationships in depth. An electrical parts distributor for General Electric, they observed, initially adhered closely to its informal agreement with the company, but eventually provided additional service that surpassed... View Details
Keywords: by Peter K. Jacobs
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