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- All HBS Web (232)
- Faculty Publications (105)
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- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
talk to journalists: Before the interview, ask whether they plan to quote you, and if so, can you review the quotes for clarity and accuracy before publication. Many journalists are happy to oblige, time permitting. But don’t ask them if... View Details
- 15 Apr 2002
- Research & Ideas
In the Virtual Dressing Room Returns Are A Real Problem
choices.— Jan Hammond & Kristin Kohler The accuracy of color on the Web is of particular concern to consumers. A Web-based survey conducted by InfoTrends Research Group indicated that 88 percent of consumers would prefer to shop at an... View Details
- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
https://www.hbs.edu/faculty/Pages/item.aspx?num=54727 forthcoming Journal of Applied Psychology Worthy of Swift Trust? How Brief Interpersonal Contact Affects Trust Accuracy By: Schilke, Oliver, and Laura Huang Abstract—Organizational... View Details
Keywords: Dina Gerdeman
- 17 Oct 2024
- Research & Ideas
The Reputation Risks of Sharing Fake News
party, drive people to share false over true information online. “Even in this politicized, polarized environment that our country finds itself in, people value accuracy,” says Jordan. “This means that what makes you look the best is to attend carefully to the View Details
Keywords: by Avery Forman
- 19 Dec 2006
- First Look
First Look: December 19, 2006
provided by multinational firms. Detection Defection: Measuring and Understanding the Predictive Accuracy of Customer Churn Models Authors:Scott Neslin, Sunil Gupta, Wagner Kamakura, Junxiang Lu, and Charlotte Mason Periodical:Journal of... View Details
Keywords: Sean Silverthorne
- 07 Aug 2000
- Research & Ideas
Rocket Science Retailing
Retailers can significantly improve forecast accuracy simply by updating their predictions based on early sales data, tracking the accuracy of their forecasts, getting product testing right, and using a... View Details
- 08 Jul 2002
- What Do You Think?
Have We Carried the Concept of Alignment Too Far?
responsible for the accuracy of financial reports. Others might include directors among those held responsible, with at least the confiscation of all incentive pay gained as a result of deliberate inaccuracies. How did we get into this... View Details
Keywords: by James Heskett
- 05 May 2003
- Research & Ideas
How Bank of America Turned Branches into Service-Development Laboratories
particular focus on enhancing the reliability of the tests' results and the accuracy of their measurement. As Milton Jones, one of the bank's group presidents, constantly reminded the team: "At the end of the day, the most critical... View Details
- 29 May 2007
- First Look
First Look: May 29, 2007
before deciding to have surgery. Direct-to-consumer advertising seems to play a substantial role in surgeon and patient decision making in orthopaedics. Future efforts should be aimed at improving the quality and accuracy of information... View Details
Keywords: Martha Lagace
- 06 Nov 2018
- First Look
New Research and Ideas, November 6, 2018
Assessment: Evidence from Food Safety Inspections By: Ibanez, Maria, and Michael W. Toffel Abstract—Many production processes are subject to inspection to ensure they meet quality, safety, and environmental standards imposed by companies and regulators. Inspection... View Details
Keywords: Dina Gerdeman
- 20 Jun 2016
- Research & Ideas
When Predicting Other People's Preferences, You're Probably Wrong
the dissimilar condition were much less likely to predict that Jane would settle for Widget B instead. THE ACCURACY FACTOR Having established that people don’t believe others can like dissimilar things, the researchers conducted two... View Details
- 11 Apr 2017
- First Look
First Look at New Research, April 11
one’s own knowledge attenuated reliance on algorithms. These tests are important because participants can improve their accuracy by relying more on algorithms (Experiment 4). Experiments 5 and 6 tested a mechanism for reliance:... View Details
- 01 Nov 2016
- First Look
First Look - November 1, 2016
firm, there is a decrease in the accuracy and informativeness of the unconnected (arm’s length) analysts’ forecasts, suggesting that the connected analyst’s knowledge spills over to those outside the private network. The spillover effect... View Details
Keywords: Sean Silverthorne
- 28 Jan 2013
- Research & Ideas
Helping Yelp Create More Accurate Reviews
history of reviews to identify factors considered by reviewers—the accuracy of a reviewer can be determined, for example, by studying how far that person's opinions stray from the long-running average of the restaurants they review. The... View Details
- 19 May 2016
- Research Event
Crowdsourcing, Patent Trolls, and Other Research Insights Highlighted at Harvard Business School Symposium
Lakhani said the question comes down to this: Do we have the right labor force? His research team recently held a three-weeklong contest that looked to improve the accuracy and processing speed of an algorithm designed to analyze genomic... View Details
Keywords: by Dina Gerdeman & Carmen Nobel
- 08 Aug 2006
- First Look
First Look: August 8, 2006
recency) but are more cautious (positive recency). Paper not available Learning and Equilibrium As Useful Approximations: Accuracy of Prediction on Randomly Selected Constant Sum Games Author:Ido Erev, Alvin E. Roth, Robert L. Slonim, and... View Details
Keywords: Sean Silverthorne
- 02 Sep 2014
- First Look
First Look: September 2
and applied levels. First, the field will broaden its boundaries to include genetics and molecular neuroscience, each of which will provide important new insights into individual differences in decision making. Second, recent advances in computational methods will... View Details
Keywords: Sean Silverthorne
- 05 Nov 2024
- Research & Ideas
AI Can Help Leaders Communicate, But Can't Make Employees Listen
accuracy rate of about half. Broken down into categories, employees correctly identified 61 percent of the real CEO’s answers and 57 percent of the AI’s synthesized responses. The significance, Choudhury says: “The real employees of the... View Details
- 09 Jan 2014
- Research & Ideas
Excerpt: ’Fortune Tellers’
National Bureau of Economic Research) and popularize new statistical tools, like leading indicators and indexes of industrial production. On the other hand, though all forecasters dressed their predictions in the garb of rationality (with graphs, numbers, and... View Details
Keywords: by Walter A. Friedman
- 21 Apr 2003
- Research & Ideas
Are Crummy Products Your Next Growth Opportunity?
electric power is scarce. IBM's voice-recognition technology is being targeted at secretaries as a replacement for typing. The problem, said Christensen, is that VR technology is limited—administrative assistants can type much faster and with greater View Details
Keywords: by Sean Silverthorne