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- All HBS Web
(1,564)
- People (2)
- News (235)
- Research (1,140)
- Events (9)
- Multimedia (28)
- Faculty Publications (854)
- 02 Jul 2013
- First Look
First Look: July 2
mitigation policies within its supply chain and in government policy. Publisher's link: http://sloanreview.mit.edu/article/caesars-entertainment-betting-on-sustainability/ Working Papers Market... View Details
Keywords: Anna Secino
- 23 Feb 2011
- First Look
First Look: Feb. 23
service (price) sensitive customers in markets where it has supplied relatively high (low) levels of service quality in the past. Furthermore, we show that it is the high quality incumbent's most valuable customers, those with the longest... View Details
Keywords: Sean Silverthorne
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
theoretical illustrations and Monte Carlo simulations to validate our claims. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=52743 Executive Education in the Digital Vortex: The Disruption of the Supply Landscape... View Details
Keywords: Sean Silverthorne
- 30 Jul 2013
- First Look
First Look: July 30
assisted by the creation of individual divisions that provided specialized services to its clients-Freight, Express, Supply Chain Solutions, Seaways, and Global. In 2012, the company renewed it efforts to... View Details
Keywords: Anna Secino
- 01 Jun 2010
- News
MBAs on a Mission
their supply chains in the developing world. I wanted to get involved in that.” During his year as a Leadership Fellow at the WWF, Murphy served as director of enterprise planning and got to know the... View Details
- September–October 2013
- Article
The Role of Organizational Scope and Governance in Strengthening Private Monitoring
By: Lamar Pierce and Michael W. Toffel
Governments and other organizations often outsource activities to achieve cost savings from market competition. Yet such benefits are often accompanied by poor quality resulting from moral hazard, which can be particularly onerous when outsourcing the monitoring and... View Details
Keywords: Crime and Corruption; Decision Choices and Conditions; Corporate Accountability; Governance Compliance; Policy; Management Practices and Processes; Demand and Consumers; Market Design; Market Entry and Exit; Market Transactions; Service Delivery; Service Operations; Business Processes; Organizational Structure; Performance Effectiveness; Performance Expectations; Practice; Transportation; Transportation Industry; Service Industry; United States; New York (state, US)
Pierce, Lamar, and Michael W. Toffel. "The Role of Organizational Scope and Governance in Strengthening Private Monitoring." Organization Science 24, no. 5 (September–October 2013): 1558–1584. (Winner of the NBS Research Impact on Practice Award from the Academy of Management (AOM) and Network for Business Sustainability (NBS))
- February 2013 (Revised December 2015)
- Case
Groom Energy Solutions: Selling Efficiency
By: Michael W. Toffel, Kira R. Fabrizio and Stephanie van Sice
Groom Energy Solutions helps organizations reduce their energy use and costs through the implementation of energy efficiency measures, which create long-term financial and environmental benefits. With early success serving customers in the cold storage and industrial... View Details
Keywords: Groom Energy Solutions; Jon Guerster; Salem, MA; Energy Management; Energy Efficiency Paradox; Sustainability Management; Manufacturing; Cold Storage; Commercial Real Estate; Enterprise Smart Grid; Carbon Accounting; LED Lighting; Sustainability Research; Entrepreneurship; Environmental Entrepreneurship; Energy Entrepreneurship; Energy Services; Electricity; Startup; Expansion; Growth; Sustainability; Business Startups; Forecasting and Prediction; Energy Conservation; Revenue; Geographic Location; Human Resources; Management; Growth and Development Strategy; Market Entry and Exit; Operations; Service Delivery; Strategic Planning; Science; Environmental Sustainability; Climate Change; Society; Social Issues; Technology Adoption; Energy Industry; Green Technology Industry; Technology Industry; Utilities Industry; United States; Boston
Toffel, Michael W., Kira R. Fabrizio, and Stephanie van Sice. "Groom Energy Solutions: Selling Efficiency." Harvard Business School Case 613-054, February 2013. (Revised December 2015.)
- 10 Jan 2005
- Research & Ideas
Motivation and the Cross-Sector Alliance
their traditional crops lived in primitive conditions; thus, incorporating them into the company value chain would have a significant impact on their lives.14 In the last case of this sub-group, the use of a cross-sector collaboration as... View Details
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
have higher management quality, more MBA trained managers, and lower mortality rates. This is true compared to the distance to universities that offer only business or medical education (or neither). We argue that supplying joint... View Details
Keywords: by Sean Silverthorne
- 02 Sep 2014
- First Look
First Look: September 2
embedding environmental and social factors in their supply chain management and by signing on the United Nations Global Compact, while Malaysian firms adopted reporting guidelines. We do not find any... View Details
Keywords: Sean Silverthorne
- 26 Nov 2013
- First Look
First Look: November 26
Supply Chain for PepsiCo South America Foods, and his team had worked for 10 years to realize their dream of creating an agro research center in Peru that could provide more productive and healthier... View Details
Keywords: Sean Silverthorne
- 03 Mar 2009
- First Look
First Look: March 3, 2009
Authors:Joseph Rhatigan, Sachin H. Jain, Joia S. Mukherjee, and Michael E. Porter Abstract The care delivery value chain is a framework that can help conceptualize the organization and structure of care delivery for medical conditions. We... View Details
Keywords: Martha Lagace
- 12 Jan 2018
- Cold Call Podcast
Leadership Lessons from a Young Martin Luther King, Jr.
we have people that are willing to stand up to him and do the right thing by their companies. I'm thinking somebody like Mary Barra at General Motors, where they've said you can't have a supply chain that... View Details
- 21 Oct 2008
- First Look
First Look: October 21, 2008
Asian industrial cluster with global scope which has no participants or competitors in the West. The case can also be used to expose students to the global supply chain for key information technology... View Details
Keywords: Martha Lagace
- May 25, 2016
- Comment
How Consumers and Businesses are Reshaping Public Health
By: John A. Quelch
Healthcare and education are two issues in which citizens around the world, rich and poor, are passionately interested. It has long been appreciated that the way that a society treats its youngest and oldest members says much about its moral maturity. Economic... View Details
Keywords: Healthcare; Consumer Power; Innovation In Healthcare Delivery; Mobile Healthcare; Transition; Transformation; Trends; Customer Satisfaction; Customer Value and Value Chain; Health Care and Treatment; Information; Collaborative Innovation and Invention; Independent Innovation and Invention; Innovation and Management; Innovation Leadership; Management; Marketing; Markets; Planning; Problems and Challenges; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry; South America; North and Central America; Middle East; Europe; Asia
Quelch, John A. "How Consumers and Businesses are Reshaping Public Health." Harvard Business School Working Knowledge (May 25, 2016).
- 15 Sep 2009
- First Look
First Look: September 15
competence—expertise in technology—and its skilled people to accomplish what government and relief agencies could not: an information system and supply chain that tracked and managed the flow of relief... View Details
Keywords: Martha Lagace
- 19 Aug 2008
- First Look
First Look: August 19, 2008
Author:Noel Watson Abstract In this paper we propose a perceptions framework for categorizing a range of inventory decision making that can be employed in a single-stage supply chain. We take the existence of a wide range of inventory... View Details
Keywords: Sean Silverthorne
- Web
HBS - Financials | From the CFO
informing their teaching in all the School's educational programs, their knowledge educates the next generation of leaders and influences the practice of management on a global scale. As I write, the world continues to face uncertainty. Container ships bottleneck the... View Details
- 09 Apr 2019
- First Look
New Research and Ideas, April 9, 2019
(e.g., email addresses) at the time of checkout. Index soon added automated marketing tools and payment/security tools (e.g., encryption) to its product portfolio. However, selling to large retail chains had proved challenging—many... View Details
Keywords: Dina Gerdeman
- Web
Courses by Faculty Unit - Course Catalog
Management) Jeffrey Bussgang Allison Mnookin Spring 2026 Q3Q4 3.0 Making Difficult Decisions: The General Manager’s Role (MDD) (also listed under Strategy) Amy Edmondson Tiona Zuzul Spring 2026 Q3Q4 3.0 Managing Service Operations Ryan Buell Robert Markey Fall 2025... View Details