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  • 22 Aug 2005
  • Research & Ideas

Restoring a Global Economy, 1950–1980

movements began to be slowly dismantled. The advent of floating exchange rates permitted a huge explosion in international financial markets from the 1970s, but these capital flows were different than before 1914, for they largely... View Details
Keywords: by Geoffrey Jones
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

Financial Literacy, Financial Decisions, and the Demand for Financial Services: Evidence from India and Indonesia Authors:Shawn Cole, Thomas Sampson, and Bilal Zia Abstract Why... View Details
Keywords: Martha Lagace
  • October 2019
  • Case

Engaging the Nationwide Workforce

By: Ethan S. Bernstein, Jessica Gover and Sarah Mehta
Nationwide is “on your side,” but did employees feel that way? CAO Gale King and CEO Steve Rasmussen, starting in 2008, invested heavily in a human capital strategy centered around “engagement” at the Ohio-based Nationwide Mutual Insurance Company. Set in 2014, this... View Details
Keywords: Talent and Talent Management; Change; Change Management; Transformation; Insurance; Human Resources; Employees; Employee Relationship Management; Retention; Selection and Staffing; Employment; Human Capital; Leadership; Leadership Development; Organizational Change and Adaptation; Social Psychology; Financial Services Industry; Financial Services Industry; United States; Ohio
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  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

strategies. The strategy map for a support unit typically includes a financial objective to improve its efficiency in supplying services to the enterprise. This objective is usually measured by the cost of... View Details
Keywords: by Robert S. Kaplan; Service
  • June 2011 (Revised September 2011)
  • Case

Two Key Decisions for China's Sovereign Fund

By: Robert C. Pozen and Xiaoyu Gu
The China Investment Corporation (CIC) was China's sovereign wealth fund (SWF), established with $200 billion of registered capital in September 2007 to diversify China's foreign exchange holdings and increase risk-adjusted returns on those assets. CIC was unusual in... View Details
Keywords: Business Subsidiaries; Business Growth and Maturation; Decisions; Capital; Investment Banking; Investment Funds; Corporate Social Responsibility and Impact; Ownership; Business and Shareholder Relations; Risk and Uncertainty; Wealth; Expansion; Financial Services Industry; China; United States
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  • 20 May 2008
  • First Look

First Look: May 20, 2008

Case 608-016 Cambrian House builds Internet-based products and services by relying entirely on its user community for all aspects of its innovation and new product development process. Users suggest ideas for new products and View Details
Keywords: Martha Lagace
  • 2014
  • Chapter

Payout Policy

By: Joan Farre-Mensa, Roni Michaely and Martin Schmalz
We survey the literature on payout policy, with a particular emphasis on developments in the last two decades. Of the traditional motives of why firms pay out (agency, signaling, and taxes), the cross-sectional empirical evidence is most persuasive in favor of agency... View Details
Keywords: Finance; Investment; Financial Services Industry
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  • Web

Faculty - Creating Emerging Markets

Professor of Business Administration Research Interests : customer behavior , customer satisfaction , service management , service operations , service quality Interviews... View Details
  • February 2007
  • Case

Behavioral Finance at JP Morgan

By: Malcolm P. Baker and Aldo Sesia
Following a successful model in Europe, JP Morgan has introduced a set of five U.S. retail mutual funds with an investment philosophy and marketing strategy grounded in behavioral finance. The asset management group believes that understanding investor biases like... View Details
Keywords: Banks and Banking; Investment Funds; Behavioral Finance; Competitive Advantage; Asset Management; Marketing Strategy; Product Marketing; Customer Focus and Relationships; Financial Services Industry; Financial Services Industry; United States; Europe
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  • 2012
  • Book

Restoring Trust in Organizations and Leaders: Enduring Challenges and Emerging Answers

By: Roderick Kramer and Todd Lowell Pittinsky
Recent events around the world, especially in the financial sector and with respect to government performance, have severely undermined people’s trust in both private organizations and public institutions. In no small measure, these substantial and enduring declines in... View Details
Keywords: Trust; Leadership; Public Opinion; Social Psychology; Financial Services Industry; Financial Services Industry
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  • February 2006 (Revised May 2006)
  • Case

JA Worldwide: Managing Change in a Multi-governed Environment

By: Michael Chu and Barbara Zepp Larson
Post-merger, the head of Junior Achievement (JA) Worldwide must now oversee operations in 98 countries serving 6.6 million students, with over 7,600 local chapter board directors. President and CEO David Chernow's own board has increased to 111 members. Two separate... View Details
Keywords: Mergers and Acquisitions; Business Model; Change Management; Cross-Cultural and Cross-Border Issues; Governance; Business or Company Management; Service Operations; Organizational Structure; Nonprofit Organizations; Balance and Stability
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  • Web

Social Enterprise - Faculty & Research

Corporate Accountability ; Corporate Social Responsibility and Impact ; Mission and Purpose ; Private Ownership ; Philanthropy and Charitable Giving ; Social Issues ; Sustainable Cities ; Financial Services... View Details
  • 25 May 2023
  • News

Brazil’s Nubank Turns 10

these products will help propel the company into its second decade, as it transforms into a money platform that serves individual and business customers by connecting them with financial and non-financial services, according to the... View Details
Keywords: Funds, Trusts, and Other Financial Vehicles; Funds, Trusts, and Other Financial Vehicles
  • Web

Online Business Strategy Course | HBS Online

enduring financial success "The course has given me the confidence to know that my suggestions have a solid business basis." Jennifer Moret Financial Analyst What You Earn Certificate of Completion Boost... View Details
  • Web

Greenhill House | About

stucco and brick office building was designed in the Georgian Revival-style by McKim, Mead & White as part of the original 1920s campus plan, though construction was delayed for financial reasons until 1965, during the tenure of Dean... View Details
  • 28 May 2008
  • First Look

First Look: May 28, 2008

MaterialsChina in Africa: The Case of Sudan Harvard Business School Case 308-060 This case examines the relation between China's demand for resources and political risk. Purchase the case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=308060 Mellon... View Details
Keywords: Martha Lagace
  • 08 Jun 2020
  • Working Paper Summaries

Loan Types and the Bank Lending Channel

Keywords: by Victoria Ivashina, Luc Laeven, and Enrique Moral-Benito; Financial Services
  • Web

HBS Alumni Conference: Accelerating Climate Solutions - Alumni

decarbonized future? How can we–and must we–reimagine our approaches to finance to accomplish our climate goals? This session will demonstrate how financiers along the capital stack are examining climate risk, return, and opportunity to... View Details
  • 12 Mar 2021
  • News

My Favorite Case

create the illusion of higher quality. I’ve always bought the cheapest vodka I could find, but my kids insist on the expensive brands. Great lesson in the realities of marketing! —Howard (Ted) Greene (MBA 1967) Back to top “Ant Financial” Headquartered in Hangzhou,... View Details
Keywords: Educational Services; Educational Services
  • 15 May 2017
  • Sharpening Your Skills

The Promises and Limitations of Big Data

Source: peterhowell Although many people claim we have entered the era of big data, research firms tell us that most collected information is never used. It sits uncleaned, unanalyzed, unused in databases.  But when data analytics is used successfully, organizations... View Details
Keywords: by Sean Silverthorne; Financial Services; Financial Services; Financial Services; Financial Services