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- All HBS Web
(2,170)
- People (4)
- News (660)
- Research (1,191)
- Events (2)
- Multimedia (52)
- Faculty Publications (662)
- 12 Feb 2019
- News
A View of the Valley
success and cultural expectations, Nitasha Tiku writes in “Family Trust Shows Silicon Valley’s Secret Obsessions,” a recent article in Wired. But the book offers much more, according to Tiku: Family Trust is... View Details
- 29 Mar 2016
- First Look
March 29, 2016
a closer qualitative inspection of the “how-to” micromechanisms, and thereby advance a multidisciplinary research agenda. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50833 Surfacing the Submerged State: Operational Transparency Increases View Details
Keywords: Sean Silverthorne
- Web
Buy Now, Pay Later: Imagining Pre-Industrial Credit
mourning the "death of credit," depicted as a human corpse, scold the viewer for destroying the trust on which economic exchange is founded-and suggest that the blanket condemnation of credit was more complicated in practice than in... View Details
- 18 Jul 2012
- Research & Ideas
Penn State Lesson: Today’s Cover-Up was Yesterday’s Opportunity
of one typically harms their institutions far more than the direct admission of a mistake. The Greatest Generation, venerated for placing stewardship and institutional trust ahead of self-interest, contrasts starkly with those in this... View Details
- 29 Apr 2019
- Research & Ideas
Is the Digital Age Making Us Petty?
clock, for example–can signal trust and a desire to develop a lasting connection. “We suggest that deliberating over trivial matters when deciding how much to expend can signal a partner’s intention to give precisely no more and no less... View Details
Keywords: by Kristen Senz
- Web
Morse and Polaroid’s Creative Ethos | Baker Library
trusted no one else as completely. 6 Victor McElheny maintains that Morse “had confidence and a talent for diplomacy, essential in moving a technical capability from the lab to the factory floor to the advertising agency to the merchants... View Details
- 01 Mar 2018
- News
Can a Digital Platform Open Up the Opaque Metals Industry?
makes it much more efficient. By moving negotiations online, the process happens much faster; what used to take months, can now take weeks. Due to the complexity of shipping large quantities of materials worth millions of dollars between different countries and a... View Details
Keywords: Nicole Torres
- 01 Jul 2008
- First Look
First Look: July 1, 2008
development and innovation? Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=308057 TD Canada Trust (A): The Green and the Red Harvard Business School Case 108-005 The case series... View Details
Keywords: Martha Lagace
- August 2006
- Article
Extending the Faultline Concept to Geographically Dispersed Teams: How Colocated Subgroups Can Impair Group Functioning
By: Jeffrey T. Polzer, Brad Crisp, Sirkka L. Jarvenpaa and Jerry W. Kim
We theorize that in geographically dispersed teams, members' geographic locations are likely to activate "faultlines" (hypothetical dividing lines that split a group into subgroups) that impair team functioning. In a study of 45 teams comprised of graduate students... View Details
Polzer, Jeffrey T., Brad Crisp, Sirkka L. Jarvenpaa, and Jerry W. Kim. "Extending the Faultline Concept to Geographically Dispersed Teams: How Colocated Subgroups Can Impair Group Functioning." Academy of Management Journal 49, no. 4 (August 2006). (This article was subject of a Recent Research of Note in the Organization Management Journal, Vol. 3, no. 3 (2006): 157-159.)
- 01 Jun 2000
- News
Going Public: Christopher S. Yeh
faceless repository of data. "If we treat our members as partners and zealously protect their privacy," he reasons, "they'll trust us with more richly detailed profiles of themselves, thus creating more value for everyone involved."... View Details
Keywords: Garry Emmons
- 01 Sep 2004
- News
Inside Executive Search
candidates that we will review with the client. Tip: Be a good source. Helpful sources who give candid, insightful comments about potential candidates will be contacted time and time again. These types of reference calls build trust with... View Details
- 01 Jun 2007
- News
Delta’s Flight from Bankruptcy
service levels to the top of the industry,” said Whitehurst, noting that before the restructuring Delta’s once-loyal employees were disaffected and didn’t trust management. Whitehurst, who spends a great deal of his time selling the... View Details
- 29 Jan 2021
- News
Holding Business to Account
Photo courtesy Geeta Aiyer Photo courtesy Geeta Aiyer In the early 1990s, Geeta Aiyer (MBA 1985) was an analyst and portfolio manager at the United States Trust Company of Boston. Among her investments was Albertsons, a rapidly expanding... View Details
- Web
Polaroid Corporation Collection | Baker Library
extraordinary career of Meroë Morse—a key contributor to the development of instant photography, trusted advisor to Polaroid founder Edwin Land, and liaison to iconic landscape photographer Ansel Adams. At The Intersection of Science &... View Details
- 16 Feb 2022
- News
Holding Business to Account
Photo courtesy Geeta Aiyer In the early 1990s, company leaders for Albertsons, a rapidly expanding supermarket chain, flew to Boston to meet with Geeta Aiyer (MBA 1985),a young analyst and portfolio manager at the United States Trust... View Details
Lorimer D. Milton
Under Milton’s leadership, Citizens Trust grew to become one of the top five black-owned financial service institutions in the United States by 1940. It was the first black-owned bank to become a member of the Federal Reserve and Federal... View Details
Keywords: Finance
- Profile
Curt Willener
Division I wrestler and experienced outdoorsman, Curt was able to build common ground with his crew. "I gained respect by treating them with respect and giving them a fair shake," says Curt. "You build trust by approaching... View Details
- Blog
Tech Power at HBS: Faculty Boost Technology Ecosystem
Leadership: Book: Uncommon Service: How to Win by Putting Customers at the Core of Your Business Book: Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You TED talk: How to Build (and Rebuild) Trust View Details
- Web
Fraudulent Duo Pushes | Information Technology
that you would for any other fraudulent push. Don’t be embarrassed! Anyone can fall prey to a phishing attack, and many people have reused passwords in the past. Don’t let yourself feel as if you have done something foolish. We are all human, and bad actors leverage... View Details
- 15 Mar 2019
- News
A Model of Drive and Impact
inspections, insurance, the financing, the guarantee. What we try to do is to provide a hassle-free experience. And you can create that trust element––that just with a click, you can actually book a car and in 24 hours it's in front of... View Details