Tools - Publications - Faculty & Research

September 2011 (Revised January 2012)
Case

Telemonitoring at Visiting Nurse Health System

By: F. Warren McFarlan, Mark Keil and Mala Kaul

The Telemonitoring at Visiting Nurse Health System case presents one home healthcare organization's efforts to use telemonitoring to improve the quality of care provided to at-risk patients who were discharged from hospitals and needed home care. After two years of... View Details

Keywords: Capital Budgeting; Cost vs Benefits; Risk Management; Technology Adoption; Technological Innovation; Organizational Change and Adaptation; Competitive Strategy; Health Industry; Technology Industry

Citation

Educators

Purchase

01 Dec 2023
News

Rounding the Bend

out a digital tool called the Global Fibre Impact Explorer. It taps into the power of cloud computing to assess the risks of raw materials against factors such as air pollution, biodiversity, emissions, and water use, giving the fashion... View Details

Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade; Apparel Manufacturing; Manufacturing

30 May 2018
Research & Ideas

Should Retailers Match Their Own Prices Online and in Stores?

T.J. Dermot Dunphy Professor of Business Administration. “We found that price-matching is not just a necessary evil; it can be a competitive tool and boost a company’s bottom line,” Ofek says. Ofek’s research Match Your Own Price?... View Details

Keywords: by Dina Gerdeman; Retail

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

a hierarchy that flows from the most enduring element, the corporate mission, through values, vision, strategy, and, ultimately, the implementation and monitoring of that strategy via tools such as balanced scorecards and key performance... View Details

Keywords: by Boris Groysberg and Sarah Abbott

06 Sep 2011
Research & Ideas

Cheese Moving: Effecting Change Rather Than Accepting It

managers and executives. I do plan to use the book in the classroom. I think it is a great tool for discussing issues that are covered in a wide range of courses, including leadership, entrepreneurship, power and politics, strategy, and... View Details

Keywords: by Carmen Nobel

16 Jun 2020
Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

management and digital marketing tools for entertainment venues and sports teams (largely unused during the pandemic), switched to targeting small- and medium-sized traditional businesses struggling to survive. Fourth Quadrant: Firms... View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service

06 Jun 2017
First Look

First Look at New Research and Ideas: June 6, 2017

recent years, a number of new and exciting tools enabled by advances in telework, machine learning, and other approaches had emerged. Hirshfeld hoped to maximize these tools’ utility in order to enhance patent examiners’ work and... View Details

Keywords: Sean Silverthorne

Web

Research Areas - Institute For Strategy And Competitiveness

success & social progress. Social Progress Index Developing effective measurement tools for social progress. Philanthropy Strategies for effective philanthropy at foundations and corporations. Antitrust & Competition Policy The focus of... View Details

25 Aug 2022
News

Understanding the Digital, Data, and Design Institute at Harvard

design and software engineering capabilities to enable faculty research, and administrative services to launch and run labs efficiently and to coordinate relationships with external partners. REINVENTING THE FUTURE OF BUSINESS Harnessing the View Details

Web

Levels of Government - Institute For Strategy And Competitiveness

the policy process. They control different policy tools (e.g., legal, budget) and perform different functions (e.g., creating laws, designing programs). Clarifying the roles and responsibilities of different levels of government is... View Details

17 Nov 2009
First Look

First Look: Nov. 17

Working PapersUser, and Open Collaborative Innovation: Ascendent Economic Models Authors:Carliss Y. Baldwin and Eric von Hippel Abstract In this paper we assess the economic viability of innovation by producers relative to two increasingly important alternative... View Details

Keywords: Martha Lagace

03 Apr 2025
HBS Seminar

Ziad Obermeyer, UC Berkeley School of Public Health

01 Dec 2023
News

A Continuum of Innovation

discussions that make the case method such a powerful learning experience. In a related step, for the first time this year, we are offering an RC course called Data Science for Managers to help students, as general managers, use data analytics View Details

Keywords: Jennifer Gillespie

Web

Credential of Leadership, Impact, and Management in Business | HBS Online

digital tools and data-informed leadership to execute, innovate, and work smarter Identify what makes a successful personal brand to establish your own Gain frameworks and in-demand skills from a business curriculum with breadth and depth... View Details

25 Oct 2020
Research & Ideas

The Dark Side of Fintech Borrowing

they need it most, such as after a job loss, research suggests. That presents a quandary for policymakers, Di Maggio says. Fintech companies bundle loans and sell them to other investors, much like the real estate loans that helped propel the financial crisis. A View Details

Keywords: by Rachel Layne; Financial Services; Banking

Web

Online Entrepreneurship & Innovation Courses | HBS Online

May 15 $1,850 Certificate Design Thinking and Innovation Srikant Datar Leverage design thinking principles and creative problem-solving tools to develop innovative solutions to your most challenging business problems. 7 weeks, 6-8... View Details

19 Apr 2004
Research & Ideas

Birth of the American Salesman

Bockhoff of National Automatic Tool also worked at NCR, as did Joseph E. Rodgers of Addressograph-Multigraph, Henry Theobold of Toledo Scale, William Sherman of Standard Register, and Thomas J. Watson of International Business Machines.... View Details

Keywords: by Laura Linard

Web

Women at HBS - Alumni

HBS alumni with tools to enhance their professional skills. Baker for Business – This three-tiered service (self-service; assisted search; and fee-based research services) combines the talent and expertise of Baker Library researchers... View Details

22 Oct 2007
Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

well-grounded research on how improvements can be brought to services through some of these lean concepts." Not all lean manufacturing ideas translate from factory floor to office cubicle. For example, tools such as the andon cord, a... View Details

Keywords: by Julia Hanna; Computer

Web

Your Alumni Community - Alumni

– both personally and professionally. Reunions Reconnect with classmates, participate in faculty sessions and socialize with friends. Explore upcoming Reunion programming and see how you can get involved. From the Career Blog “ Your network is the most valuable job... View Details

Publications