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Show Results For
- All HBS Web
(2,298)
- People (4)
- News (639)
- Research (1,373)
- Events (8)
- Multimedia (3)
- Faculty Publications (611)
- 11 Nov 2014
- First Look
First Look: November 11
demonstrates that when employees can see their customers, the beneficiaries of their efforts, the quality and efficiency of the service they deliver can actually improve. Studies in food service show how... View Details
Keywords: Sean Silverthorne
- 15 Feb 2000
- Research & Ideas
Growing Pains: Prescriptions for U.S. Health Care
gravely ill, HBS professor Clayton Christensen finds its prognosis encouraging. These symptoms, he says, merely reflect inefficient delivery systems that market forces have already begun to reshape. Christensen's optimistic outlook stems... View Details
- 22 Feb 2016
- Research & Ideas
The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist
countries improve trade conditions and build sustainable practices. Back then, fair trade essentially referred to a system of price-fixing, using Resale Price Maintenance contracts to help smaller businesses and associations compete... View Details
- 26 Mar 2019
- First Look
New Research and Ideas, March 26, 2019
use biometric identification technology to improve the reliability of administrative information and deliver social services more efficiently. This paper exploits the random placement of biometric devices in tuberculosis (TB) treatment... View Details
Keywords: Dina Gerdeman
- 13 Apr 2010
- First Look
First Look: April 13
balances the four drives while avoiding negative leadership and leaders who are missing the drive to bond. Order the Book: http://www.wiley.com/WileyCDA/WileyTitle/productCd-0470623845.html Market Heterogeneity and Local Capacity Decisions in View Details
Keywords: Martha Lagace
- 08 Jul 2002
- Research & Ideas
How to Fashion Your New E-Business Model
assembly line, marketing, sales, and after-sales service channels) A management model (the hierarchy) A social or regulatory system (specialized work, pay-for-performance incentives, worker education,... View Details
Keywords: by Lynda M. Applegate
- 01 Sep 2009
- News
Make the Most of HBS Alumni Resources
raise alumni awareness of continuing education options and proposed recommendations to make those options more accessible and relevant. Online Connections — served as a sounding board and test user group for the new, enhanced alumni directory. Volunteers — developed a... View Details
- 01 Jun 2003
- News
Student Conferences, at a Glance
Manufacturing, IBM; Sanjay Kumar, chairman & CEO, Computer Associates International, Inc.; Alfred S. Chuang, founder, chairman, & CEO, BEA Systems “Web services are underhyped at this point. Customers are... View Details
- 21 May 2013
- First Look
First Look: May 21
Competition for the Supply of Control Systems By: Mikes, Anette Abstract—How do certain risk measurements in organizations come to be seen as more reliable and acceptable than others? Taking a multiple-control perspective, I investigate... View Details
Keywords: Sean Silverthorne
- 01 Dec 2008
- News
Business at the Summit
Sunday evening in a Baker Lawn “pavilion” erected for the summit’s general sessions. Nearly everyone failed to understand how much the global financial system had changed in recent years, and how fragile it had become because of... View Details
- Web
Vaughn Bryant Archives | Social Enterprise
Curriculum Social Enterprise Student Club Social Entrepreneurship Summer Fellows Technology for Good Transformative Impact Tri-Sector Impact 1 Results The Opportunity for Service and to Create Systemic... View Details
- 01 Mar 2011
- News
Noted & Quoted
“To use economic terms, there are diminishing marginal returns to data-dumping in your answers.” — HBS professor emeritus John Kotter, author of Buy-In: Saving Your Good Idea from Getting Shot Down, on avoiding overuse of facts and figures. (Harvard Business Review... View Details
- Article
Trading Imbalances and the Law of One Price
By: Mark Seasholes and Clark Liu
We study trading and prices of Chinese (mainland)/Hong Kong dual-listed shares. Relative prices can diverge by a factor of two and exhibit significant variation over time. Order imbalances explain contemporaneous changes in relative prices at daily and weekly... View Details
Keywords: Law Of One Price; Cross-listings; Order Imbalances; Stock Shares; Price; Balance and Stability; Financial Markets; Financial Services Industry; Hong Kong; China
Seasholes, Mark, and Clark Liu. "Trading Imbalances and the Law of One Price." Economics Letters 112, no. 1 (July 2011): 132–134.
- 07 Jun 2011
- News
Back to the Future
on an automated mail-flow system for the postal service when he started thinking about a people-moving system based on cars that could drive over roads but also attach to... View Details
- Web
Campus Vehicular Access | About
manager must request access in advance via Envoy . Harvard University vehicles are routinely granted access for the purpose of performing service work. As with contractors, the name of the HBS manager responsible for the View Details
- 29 May 2020
- Op-Ed
How Leaders Are Fighting Food Insecurity on Three Continents
organizations. Ndidi Nwuneli is working to spur a systemic response through interviews and op-eds in Business Day Nigeria and Business Africa Online, and is writing a book called African Entrepreneurs Nourishing the World. Sahel... View Details
- 01 Dec 2020
- News
Finding The Right Patient-Provider Match
to continue to serve patients.” Similarly, health systems were able to meet the needs of patients as guidelines changed and COVID-19 spread. So, from the start of the pandemic, organizations could channel users to the View Details
Keywords: Susan Young
- Web
Mental Health | MBA
responsibilities, among other issues. There is no fee to meet with the SAS team. Counseling & Mental Health Services Harvard University Counseling & Mental Health Services (CAMHS ) provides a number of... View Details
- 09 Jun 2003
- Research & Ideas
The Challenge of the Multi-site Nonprofit
donor list and money raised? Is it the affiliate that actually raises the funds, or the national organization that provides the overall brand and direction? Are affiliates delivering the level of service defined by the national... View Details
Keywords: by Sean Silverthorne
- 10 Jul 2000
- Research & Ideas
Cable TV: From Community Antennas to Wired Cities
John Walson launched the first commercial cable television system in Mahanoy City, Pennsylvania, an Appalachian town eighty-six miles from Philadelphia. 1,2 Walson worked as a lineman for Pennsylvania Power & Light and also owned a... View Details