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- All HBS Web
(2,513)
- People (3)
- News (463)
- Research (1,621)
- Events (13)
- Multimedia (7)
- Faculty Publications (872)
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- March 2024
- Article
Differences in Care Team Response to Patient Portal Messages by Patient Race and Ethnicity
By: Mitchell Tang, Rebecca Mishuris, Lily Payvandi and Ariel Dora Stern
Importance: The COVID-19 pandemic was associated with substantial growth in patient portal messaging. Higher message volumes have largely persisted, reflecting a new normal. Prior work has documented lower message use by patients who belong to minoritized racial... View Details
Keywords: Health Pandemics; Technology Adoption; Prejudice and Bias; Equality and Inequality; Communication Technology; Race; Ethnicity; Health Industry
Tang, Mitchell, Rebecca Mishuris, Lily Payvandi, and Ariel Dora Stern. "Differences in Care Team Response to Patient Portal Messages by Patient Race and Ethnicity." JAMA Network Open 7, no. 3 (March 2024).
- 04 Sep 2018
- First Look
New Research and Ideas, September 4, 2018
https://www.hbs.edu/faculty/Pages/item.aspx?num=54036 August 23, 2018 NEJM Catalyst Using a New EHR System to Increase Patient Engagement, Improve Efficiency, and Decrease Cost By: French, Katy, Barbra Bryce Speer, Alexis B. Guzman, Tayab... View Details
Keywords: Dina Gerdeman
- 29 Apr 2014
- First Look
First Look: April 29
Transfers usefully move resources from lowest- to highest-valuation networks, but transfers tend to cause socially costly growth in the Internet's routing table. We propose a market rule that avoids excessive trading and comes close to... View Details
Keywords: Sean Silverthorne
- 27 May 2020
- Research & Ideas
What South Korea Teaches the World About Fighting COVID
carried out aggressive social distancing measures over the past several months, with many imposing a lockdown that allows only for essential functions, such as buying food or seeking medical care. At the extreme, China’s Hubei (the... View Details
- 04 May 2007
- What Do You Think?
How Do Managers Think?
in which it is carried out. Joe Schmid observed that "both medical doctors and organizational managers work in cultures that are historically problem definition poor and solution rich. Their individual rewards systems are both driven... View Details
Keywords: by Jim Heskett
- 06 Jan 2012
- Op-Ed
Where Green Corporate Ratings Fail
environment and social responsibility factors, could take into account manufacturers' political activities. Standards like the ISO 14001 environmental management system and the LEED green building standard,... View Details
- 25 Feb 2014
- First Look
First Look: February 25
Publications August 2013 Social Psychological & Personality Science Matchmaking Promotes Happiness By: Anik, Lalin, and Michael I. Norton Abstract—Four studies document and explore the psychology underlying people's proclivity to... View Details
Keywords: Sean Silverthorne
- 19 Dec 2017
- First Look
New Research and Ideas, December 19, 2017
is likely to have a meaningful effect on health care spending patterns. In addition, precision medicines can change the expected profitability of therapies both by allowing more sophisticated pricing systems and potentially decreasing the... View Details
Keywords: Carmen Nobel
- 22 May 2012
- First Look
First Look: May 22
approach across multiple business units. Social Entrepreneurs as Institutional Entrepreneurs: The Case of Sekem Authors:Tomislav Rimac, Johanna Mair, and Julie Battilana Publication:In Using a Positive Lens to Explore View Details
Keywords: Sean Silverthorne
- 01 Jun 2021
- What Do You Think?
Are Employers Ready for a Flood of 'New' Talent Seeking Work?
organizations ready to take advantage of the talent surge? Just how prepared are employers? Are incentives and support systems for returnees to the workforce in place? Have we provided for the need for inclusion for those returning to a... View Details
Keywords: by James Heskett
- 12 Jun 2006
- Research & Ideas
The Promise of Channel Stewardship
Most company distribution systems are designed ad-hoc when needed, and serve neither value chain partners nor end users well—just look at the frustrating new-car buying process set up by American auto makers. At the same time, says... View Details
- 23 Jul 2014
- Lessons from the Classroom
Innovation Is Magic. Really
Likewise, in business, sometimes the best solution involves keeping certain complex pieces that go into a product design invisible. That's why Bang & Olufsen removed equalizer controls from some of its audio equipment in favor of a View Details
- 23 May 2017
- First Look
First Look at New Ideas and Research: May 23, 2017
that in countries with higher GDP growth leverage is correlated with less corporate financial fragility. Consistent with Gabaix (2011) this paper finds a granularity effect in that large firms are systemically important—idiosyncratic... View Details
Keywords: Carmen Nobel
- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
were essential, and radical corporate social responsibility concepts were pursued by some firms. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53419 forthcoming Capitalism Beyond Mutuality New Prospects for... View Details
Keywords: Carmen Nobel
- 21 Mar 2017
- First Look
First Look at New Research, March 21
navigate nascent markets but overlooks an imperative for entrepreneurial firms that pioneer in these contexts: finding a viable business model. Through an in-depth, multiple-case study of ventures in the nascent social investing market,... View Details
Keywords: Sean Silverthorne
- 01 Mar 2016
- First Look
March 1, 2016
Enforcement: Evidence from Two Field Experiments By: Luo, Hong, and Julie Holland Mortimer Abstract—Effective dispute resolution is important for reducing private and social costs. We study how resolution responds to changes in price and... View Details
Keywords: Sean Silverthorne
- 22 Apr 2015
- Op-Ed
Reforming Greece: Myths and Truths
10 on whether "Public finances are being efficiently managed." Indicatively, although the Greek government increased taxes across the board both collected indirect tax revenues and collected social security contributions as a... View Details
Keywords: by George Serafeim
- 30 Jan 2007
- First Look
First Look: January 30, 2007
they can adapt and adopt institutional practices already legitimized by counterpart industries in other parts of the world. The paper builds on existing community ecology and social movement perspectives on industry emergence and... View Details
Keywords: Martha Lagace
- 20 Oct 2009
- First Look
First Look: October 20
the bottom line, but also social impact? What should its performance tracking system look like to enable ease of comparison and to identify problems before they become too significant to fix? The second... View Details
Keywords: Martha Lagace
- 21 Dec 2015
- Op-Ed
Without Immigrants, We Wouldn't Have Google
wealth with them. His parents’ primary assets were their talents, energies, and aspirations to have a better life for themselves and their children. So how did Brin reach a position to cofound Google in 1998? The US educational system... View Details