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  • 26 Nov 2013
  • First Look

First Look: November 26

workforce is not a quick fix to control costs or improve the quality of care. A poorly planned redesign can even result in increased costs and decreased quality. Changes in skill mix and role definitions should be preceded by a detailed... View Details
Keywords: Sean Silverthorne
  • 14 May 2007
  • Research & Ideas

The Key to Managing Stars? Think Team

What contributes to an individual's ability to remain a star? To what extent does past star performance predicate future star performance? And to what extent does a key organizational factor—colleague quality—help or hinder the ability to... View Details
Keywords: by Martha Lagace
  • 20 Dec 2010
  • Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

with local actors and having a foreign state attempt a wholesale transformation of society. Firms operating in unstable environments can try to persuade their home governments to protect their property rights. No need to promote democracy... View Details
Keywords: by Sarah Jane Gilbert; Transportation
  • 27 May 2014
  • First Look

First Look: May 27

or form networks. Firms make complementary choices when determining production inputs, entering related markets, and strategic mergers. Publisher's link: http://www.people.hbs.edu/banand/ComplementaryChoices.pdf August 2013 Relations... View Details
Keywords: Sean Silverthorne
  • 05 Jun 2020
  • Research & Ideas

How Anchor Investors Help Impact Funds Succeed

so-called impact funds, or funds that hope to create positive social or environmental impact. In Anchors Aweigh: Analysis of Anchor Limited Partner Investors in Impact Investment Funds, the authors describe... View Details
Keywords: by Sean Silverthorne; Financial Services
  • 27 May 2015
  • Blog Post

What is an HBS Section?

and contribute in the discussion. That allows for a very smooth transition into a learning environment where speaking up is crucial for success. Neil: Section increases the level of accountability in each class. It’s one thing to come... View Details
  • 08 Aug 2005
  • Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

summarizes customer profitability. Consider the situation faced in the 1990s by one of the nation's largest distributors of medical and surgical supplies. In five years, sales had more than tripled to nearly $3 billion, yet selling,... View Details
Keywords: by Robert S. Kaplan
  • Web

Doing Business in a Divided World - Alumni

societal goals beyond shareholder value. Reading Materials Case Study: General Mills: Responding to the Killing of George Floyd For your personal use. Further posting, copying or distribution is not permitted. Report: Doing Business in a... View Details
  • 2012
  • Working Paper

Private and Public Decisions in Social Dilemmas: Evidence from Children's Behavior

Substantial research with adult populations has found that selfish impulses are less likely to be pursued when decisions are publicly observable. To the best of our knowledge, however, this behavioral regularity has not been systematically explored as potential... View Details
Keywords: Research; Age Characteristics; Behavior; Decisions; Games, Gaming, and Gambling; Announcements; Situation or Environment
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  • March 1983
  • Article

Brilliant but Cruel: Perceptions of Negative Evaluators

By: T. M. Amabile
Using edited excerpts from actual negative and positive book reviews, this research examined the hypothesis that negative evaluators of intellectual products will be perceived as more intelligent than positive evaluators. The results strongly supported the hypothesis.... View Details
Keywords: Social Psychology; Situation or Environment; Performance Evaluation; Perception; Status and Position; Attitudes; Prejudice and Bias; Power and Influence
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  • 31 Aug 2021
  • Book

Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

pernicious effects that power has." Sharing some of their power with their employees, for example by giving them more autonomy or allowing them to contribute to the decision-making process, can actually lead to better results: higher... View Details
Keywords: by Jay Fitzgerald
  • 2008
  • Working Paper

Learning Processes in Environmental Policy Making and Implementation

By: Alnoor Ebrahim
This paper explores how "learning" occurs in the context of environmental policy formulation and implementation. Rather than viewing policy learning as a rational and technocratic process, the emphasis here is on the political and institutional contexts within which... View Details
Keywords: Policy; Business and Government Relations; Natural Environment; Power and Influence; South Africa; Brazil
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  • Web

Invention of the Polarizer - Edwin H. Land & Polaroid | Harvard Business School

Clubs Faculty & Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership... View Details
  • 20 Oct 2015
  • Blog Post

What to Expect Your First Year at HBS

either my character or perspective. I am writing this blogpost from the office of a venture capital firm in Palo Alto. I have never been an investor and I have never lived in California. I would have never had the privilege to work in... View Details
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

firms do not have a succession plan. Maintaining best practices around physical and mental health is not a luxury or a frill, but an essential aspect of risk management. CEOs and top management need to prioritize taking care of their own... View Details
Keywords: by Sean Silverthorne
  • 11 Mar 2014
  • First Look

First Look: March 11

evolution of multinational enterprises (MNEs) in host countries over time. We argue that a change in the policy environment in a host country presents an MNE with two sets of interrelated decisions. First, the MNE has to decide whether to... View Details
Keywords: Sean Silverthorne
  • 01 Feb 1999
  • News

Too Much of a Good Thing?

layoffs and lost revenues, for example - weak companies are artificially supported," he explains. "Other firms won't or can't restructure themselves or exit unprofitable businesses because they are too set... View Details
Keywords: Garry Emmons
  • 09 May 2023
  • Blog Post

Celebrating Asian American and Pacific Islander Heritage Month at HBS (part 1)

that I couldn’t ask my parents for help with my homework. Instead, they relied on me for navigating everyday situations – I became their translator at school, soccer games, and restaurants. Over the years, my independence honed from an... View Details
  • 28 Jun 2022
  • Book

The Moral Enterprise: How Two Companies Profit with Purpose

How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University... View Details
Keywords: by Avery Forman
  • 01 Apr 2013
  • Research & Ideas

First Minutes are Critical in New-Employee Orientation

Please fit in accordingly. But research suggests that employee orientation ought to be less about the company and more about the employee. In their paper "Breaking Them In or Revealing Their Best? Reframing Socialization around Newcomers'... View Details
Keywords: by Carmen Nobel; Web Services; Service; Telecommunications