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  • All HBS Web  (3,244)
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  • 20 Mar 2000
  • Research & Ideas

No Place Like Home: America’s Housing Crisis and Its Impact on Business

difficult to build sound but less costly housing because of constricting regulations, building codes, and bureaucracy. "When all the various levels of subsidiary costs are added up," Poorvu observes, "the per-unit allocation becomes so large that only a... View Details
Keywords: by Garry Emmons; Construction; Real Estate
  • 29 Jul 2002
  • Research & Ideas

Get Off the Dime!

seen a variation on this story? Getting the Bosses' Approval From Ted Watson The general idea—hardly unique to us—was to do business consistently across all of our operating units. We would have the same approach to conducting any activity regardless of whether a View Details
Keywords: by John P. Kotter & Dan S. Cohen
  • 18 Jul 2024
  • Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

leaders should understand that an employee’s input can sometimes make the difference between failure and success in a task or project — and managers can and should encourage employees to candidly voice their... View Details
Keywords: by Michael Blanding; Health
  • 11 Mar 2001
  • Research & Ideas

Evolving for Success [Part Two]

a project to a small group of people who are amateurs, who do the project part-time and act as a committee. It doesn't demand management time and resources, and you haven't... View Details
Keywords: by Staff
  • 15 Sep 2003
  • Research & Ideas

The Lessons of New-Market Disruption

performance. That initially led managers inside both companies to resist devoting scarce resources to developing those technologies because their lead customers were saying they wanted additional performance features, not fewer. But... View Details
Keywords: by Clark Gilbert; Technology
  • 31 Jul 2007
  • First Look

First Look: July 31, 2007

  Working PapersCoupled Search Processes: Why Is It So Difficult to Find that Organizational Design Matters? Authors:Nicolaj Siggelkow and Jan W. Rivkin Abstract Organizational design affects performance via coupled search processes. At low frequency, View Details
Keywords: Martha Lagace
  • 03 Apr 2006
  • Research & Ideas

The Competitive Advantage of Global Finance

Dow, General Motors, Nestlé, and Petrobras) and smaller entrepreneurial firms (such as the U.K.'s AIFS and China's BabyCare) undertake critical financing, investment, risk management, and incentive management issues to take full advantage... View Details
Keywords: by Sean Silverthorne; Financial Services
  • 16 Dec 2014
  • First Look

First Look: December 16

Publications December 2014 Management Science When Performance Trumps Gender Bias: Joint Versus Separate Evaluation By: Bohnet, Iris, Alexandra van Geen, and Max Bazerman Abstract—We examine a new intervention to overcome gender biases in... View Details
Keywords: Sean Silverthorne
  • 13 Feb 2007
  • First Look

First Look: February 13, 2007

shift to professional management in 1983-1986; the Xerox acquisition in 1987; the MBO in 1993; and the ING acquisition in 1997. Presents the transactions from multiple points of view: the founders and their associates; the professional... View Details
Keywords: Martha Lagace
  • 13 May 2019
  • Research & Ideas

The Unexpected Way Whistleblowers Reduce Government Fraud

more risk in projects by limiting their use of “cost-plus” agreements, which make it easier to overcharge government agencies, according to researchers. This renegotiation of contractual terms allows the agency to hedge its bet with a... View Details
Keywords: by Kristen Senz; Service; Construction
  • 08 May 2013
  • Research & Ideas

A Company’s Evolving View of Gender Equity

1991 and 2009, a period when the growing number of highly educated women in the workforce tested widely held understandings about gender and professional work, write the authors, Harvard Business School professors Lakshmi Ramarajan and Kathleen L. McGinn, and Simmons... View Details
Keywords: by Martha Lagace; Accounting
  • 01 Nov 1999
  • Lessons from the Classroom

What’s Next & So What? Leading in the 21st Century

that Gary has been kind enough to help the School in a number of ways in launching a Global Leadership Initiative. Our work on that project has led us to conclude that there are not many short executive education courses anywhere that... View Details
Keywords: by Staff
  • 03 Jun 2014
  • First Look

First Look: June 3

quite limited. The best path forward involves extensive experimentation and careful evaluation. Publisher's link: http://press.uchicago.edu/ucp/books/book/distributed/I/bo18508109.html August 2013 Advances in Strategic Management The... View Details
Keywords: Sean Silverthorne
  • 31 May 2011
  • First Look

First Look: May 31

make purchases. Retailers, however, felt that major credit and debit card issuers had too much market power which was leading to higher costs for retailers to accept such payment forms. Consumers were increasingly adopting smart phones and using those phones to View Details
Keywords: Sean Silverthorne
  • 05 Jun 2007
  • First Look

First Look: June 5, 2007

available to its customer-facing employees. In the spring of 2003, Bankinter introduced an Excel-based program called the Mortgage Simulator that helped branch managers calculate the price of a mortgage and estimate the customer lifetime... View Details
Keywords: Martha Lagace
  • 16 May 2011
  • Research & Ideas

What Loyalty? High-End Customers are First to Flee

customers who are more valuable over time. "One prescription from all of this is that managers should avoid service complacency—or the tendency to rely on preexisting service advantages—and invest more in proactively increasing... View Details
Keywords: by Julia Hanna
  • 19 Jan 2016
  • First Look

January 19, 2016

forthcoming Cambridge, MA: MIT Press Revolutionizing Innovation: Users, Communities, and Open Innovation By: Harhoff, Dietmar, and Karim R. Lakhani, eds. Abstract—The last two decades have witnessed an extraordinary growth of new models of View Details
Keywords: Sean Silverthorne
  • 11 Nov 2013
  • Research & Ideas

A Smarter Way to Reduce Customer Defections

Managing Churn to Maximize Profits with Aurélie Lemmens, an associate professor at the Tilburg School of Economics and Management. They propose a new method to target customers that potentially boosts a company's profits in a big way—by... View Details
Keywords: by Dina Gerdeman; Retail; Service
  • 31 May 2016
  • First Look

May 31, 2016

on riskier projects and strategies. But risk management must overcome severe individual and organizational biases that prevent managers and employees from thinking deeply and... View Details
Keywords: Sean Silverthorne
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

unite partners' objectives for creating a flexible supply chain; benchmark performance against other retailers; and evaluate and manage new technologies. Raman and Fisher provide specific, detailed metrics and techniques that can be used... View Details
Keywords: by Martha Lagace; Retail; Auto
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