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- All HBS Web
(2,436)
- People (3)
- News (548)
- Research (1,439)
- Events (9)
- Multimedia (17)
- Faculty Publications (788)
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- 12 Apr 2004
- Research & Ideas
Operations and the Competitive Edge
designing and managing an operations organization. The best way to do something depends critically on the characteristics and capabilities of your organization and the competitive context in which it finds... View Details
Keywords: by Martha Lagace
- 01 Mar 2022
- What Do You Think?
Is It Time for More Reverse Mentoring?
critical moments in the development of all new technologies or skills. It becomes more desirable as even the most basic appliances, such as our mobile phones and watches, become loaded with capabilities... View Details
Keywords: by James Heskett
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
underdeveloped.) Nokia's CEO knew, however, that the passion and capabilities of the company lay in its cell phone business, and that there was a unique market opportunity to transform [cell phones] from an... View Details
Keywords: by Martha Lagace
- 04 Aug 2003
- What Do You Think?
Are We Facing an Attitude Shortage?
employees to deliver results to important constituencies—customers, suppliers, investors, lenders, etc. Finally, they recognize and reward these people for results. Consequently, fewer higher-paid people with bigger jobs are capable View Details
Keywords: by James Heskett
- 07 Jul 2014
- Research & Ideas
Banning Big-box Stores Can Hurt Local Retailers
Tesco shops were replacing independent businesses. "What the politicians did not anticipate was that these large supermarket chains were going to come in anyway, regardless of regulations," Sadun says. "They had reached a... View Details
- 16 Apr 2001
- Research & Ideas
Depression or Euphoria? Navigating the Market’s Mood Swings
to ask themselves what their needs really are, he said, as well as whether the company has a solid economic model and has people capable of formulating good strategy and seizing opportunities that present... View Details
Keywords: by Carrie Levine
- 25 Sep 2000
- Research & Ideas
Cyber-Marketing: Scouting the Digital Communications Frontier
Internet link is typically $1,000 or more plus monthly connection fees. This cost reversal leads to an abundance of information being offered to a relatively limited Internet audience. Going forward, digital's interactive View Details
Keywords: by Peter K. Jacobs
- 02 Mar 2020
- What Do You Think?
Are Candor, Humility, and Trust Making a Comeback?
SUMMING UP Why Is It so Difficult to Lead with Candor, Humility, and Trust? Responses to this month’s column, for the most part, represented a celebration of the values of candor, humility, and trust in... View Details
Keywords: by James Heskett
- 06 Jun 2012
- What Do You Think?
Is Something Wrong with the Way We Work?
Summing Up Fixing the Way We Work There is a lot wrong with the way we work, but very little of this is due to new networking capabilities or communications technology. Neither can we blame increasing... View Details
- 08 Apr 2009
- Research & Ideas
Clayton Christensen on Disrupting Health Care
lower-cost venues of care more capable that health care becomes affordable, not by expecting large hospitals to charge less. Q: Could you give an example of a technological... View Details
- 23 Aug 2004
- Research & Ideas
New Challenges for Long-Term Investors
savings in CDs and money market instruments, with the purpose of preserving the capital, and living off the interest on those deposits. This seemed a sound, safe strategy. Indeed, in the '80s and early '90s,... View Details
Keywords: by Ann Cullen
- 07 Apr 2003
- Research & Ideas
How the U.S. Army Develops Leaders
high turnover, waning commitment, missed recruiting goals, and officer retention nightmares. By studying the development of professional identity over time within the Army's career structure, we hoped to identify a conceptual leverage... View Details
Keywords: by Martha Lagace
- 08 Oct 2014
- Research & Ideas
Who Is the Chief Sustainability Officer?
Since the start of the 2000s, a high-level corporate position has evolved that is still something of a mystery. As companies have engaged in more efforts around sustainability, environmental and otherwise,... View Details
- 03 Apr 2017
- What Do You Think?
How About Investing in Human Infrastructure?
revenue-producing capacity of the worker from $60,000 (a rough figure for the hospitality industry) to $110,000 (a similarly rough figure for “health care and social assistance”). A $30,000 investment in human infrastructure, based on... View Details
- 01 Apr 2019
- What Do You Think?
Does Our Bias Against Federal Deficits Need Rethinking?
a confluence of factors that muddy the analysis” such as “the extremely deflationary push of technology,” one that is not measured correctly because of productivity increased... View Details
Keywords: by James Heskett
- 12 Feb 2014
- Research & Ideas
Private Sector, Public Good
for public good is viewed with suspicion—in my view for very good reasons." Yet more than three dozen faculty and doctoral students from a variety of institutions gathered January 30 to give the idea serious consideration during the... View Details
Keywords: by Dina Gerdeman
- 26 Sep 2024
- HBS Case
If a Car Can Drive Itself, Can It Make Life-or-Death Decisions?
What would Aristotle think about self-driving cars? As the abilities of artificial intelligence systems to automate complex tasks accelerate, warnings about the dangers of outsourcing life-and-death... View Details
- 06 May 2002
- Research & Ideas
A Toolkit for Customer Innovation
debugged. These save customers from having to reinvent the wheel. Instead, people can focus their efforts on the truly novel elements of their design. Fourth, tool kits must contain information about the View Details
Keywords: by Stefan Thomke & Eric Von Hippel
- 10 Apr 2006
- Research & Ideas
American Auto’s Troubled Road
For decades, the U.S. auto industry ruled America's economy, shaped the country's development, and influenced American culture and social mores. Now, buffeted by globalization and other powerful forces, it faces a moment of truth. The... View Details
- 17 Mar 2011
- Research & Ideas
Harvard Business School Faculty Comment on Crisis in Japan
capabilities set a favorable foundation for the economic growth miracle the country experienced after World War II. If history is any guide, Japan should make a full recovery from the devastating effects of... View Details
Keywords: Re: Multiple Faculty