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Show Results For
- All HBS Web
(1,478)
- People (13)
- News (564)
- Research (671)
- Multimedia (10)
- Faculty Publications (156)
- 01 Feb 2000
- News
Financial Services 24/7
confidence in security measures. In the meantime, firms must be careful not to push their customers into a realm where they are not comfortable. Two-Way Street There is a two-way learning curve between the traditional firms and those that... View Details
Keywords: Susan Young
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
recruit because they believe that person can bring clients or a functional team along. However, the conversations necessary to ascertain the recruit’s ability to do that can’t legally happen until they’re a NewCo employee. Post-hire: The... View Details
- 10 Aug 2017
- News
Skydeck Live: The Happiness Equation
in your book or that you've been thinking about since, what do you struggle with most? Pasricha: I mean, I have a huge thing about time management and decision making. Right now, the average person around the world makes 295 decisions a... View Details
- 14 Dec 2011
- Research & Ideas
The New Measures for Improving Nonprofit Performance
willingness to look critically at what you're doing well and what you're doing poorly and then trying to improve it. Q: I'm curious to know more about your interest in this topic. Do you have a personal connection to it? Morino: All of... View Details
Keywords: by Julia Hanna
- January 2022 (Revised August 2022)
- Case
Hello Heart: The Next Generation of Chronic Disease Management Apps
By: Ariel D. Stern and Danielle Golan
Hello Heart, a hypertension management app debated whether to go deep and cover other heart conditions, or to expand its solution to other chronic conditions. View Details
Keywords: Health; Health Care and Treatment; Information Technology; Mobile and Wireless Technology; Analysis; Business Startups; Transition; Customer Focus and Relationships; Customer Satisfaction; Decision Making; Demographics; Design; Entrepreneurship; Venture Capital; Technological Innovation; Growth and Development Strategy; Product Launch; Product Design; Product Development; Business Strategy; Competitive Strategy; Competitive Advantage; Customization and Personalization; Business Growth and Maturation; Business Model; Strategy; Applications and Software; Health Industry; Technology Industry; Israel; United States
Stern, Ariel D., and Danielle Golan. "Hello Heart: The Next Generation of Chronic Disease Management Apps." Harvard Business School Case 622-061, January 2022. (Revised August 2022.)
- 25 Jan 2011
- First Look
First Look: Jan. 25
Living Kidney Donation Authors:Ruthanne L. Hanto, Alvin E. Roth, M. Utku Ünver, and Francis L. Delmonico Publication:Chap. 8 in Kidney Transplantation: A Guide to the Care of Transplant Recipients, edited by D. McKay and S. Steinberg,... View Details
Keywords: Sean Silverthorne
- 20 Jan 2015
- First Look
First Look: January 20
rededicating themselves to improving the value they deliver to their patients: better outcomes and lower costs. Time-driven activity-based costing offers the potential for clinicians to redesign their care processes toward that end. This... View Details
Keywords: Sean Silverthorne
- 10 Mar 2015
- News
Women in Tech: Breaking the Digital Ceiling
employees were overwhelmingly white.) Then there are the stories. Although few women working in the field will offer details of personal encounters with sexism and sexual harassment, they hear them frequently. In the past year, they’ve... View Details
Keywords: April White
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
large operating losses into positive operating margins, while achieving levels of patient care and satisfaction that were ranked best in their category. Having constructed the high-level strategy map and scorecard, leaders cascade the... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 01 Jun 2008
- News
The Prophet of Start-Ups
the founder of the modern VC industry, but there’s been remarkably little written about him,” says Josh Lerner, a professor at HBS who specializes in the study of private equity. “He is the first person who basically ran an institutional... View Details
- 29 Apr 2020
- Book
The Key to Powerful Social Change: Small Villages
Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
- 22 Jan 2013
- First Look
First Look: Jan. 22
cosmetics and personal care powerhouse declared its intention to double its consumer base to two billion and increase its share of sales from emerging markets. CEO Jean-Paul Agon made it his number one goal... View Details
Keywords: Sean Silverthorne
- 06 Feb 2025
- News
How to Judge Your Next Job
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Clay Christensen was a legendary professor and thinker and his “Jobs to Be Done” theory—this idea that customers buy products to solve problems—was one of his iconic intellectual contributions.... View Details
- 01 Dec 1996
- News
An Entrepreneurial Journey
Energy Services, while Peter R. Formanek (MBA '68) and his AutoZone cared for car owners in need of quality parts and friendly service. This kaleidoscope of achievement was being replicated by HBS alumni virtually everywhere across the... View Details
- Career Coach
Lauren Murphy
Lauren is the Founder and Principal Coach of Pivotal Executive Coaching, partnering with senior business leaders to accomplish their professional and organization goals. She works with executives in technology, healthcare, real estate, consumer products, and financial... View Details
Keywords: Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care
- 10 Sep 2007
- Research & Ideas
High Note: Managing the Medici String Quartet
important single person to your business." When you really analyze it, you don't want the creative person to be more customer-oriented. That's not what he does for a company. He's the source of... View Details
- 06 Jun 2005
- Research & Ideas
Don’t Listen to “Yes”
meetings. In addition, since meetings have a start and finish time and are usually expected to be run very efficiently, everyone has probably experienced a "checklist" atmosphere. A: Leaders need to be careful about trying to... View Details
Keywords: by Martha Lagace
- 19 Mar 2013
- First Look
First Look: March 19
pre-paid vouchers to an online subscriber base-has by all accounts been spectacular. Our evaluation of daily deals is a cautionary tale for merchants: a substantial percentage are unlikely to benefit, and might well lose money, by using this type of campaign. But a... View Details
Keywords: Sean Silverthorne
- 05 Jul 2011
- First Look
First Look: July 5
taking considerable initiative to deliver the highest quality personalized service in the hospitality industry. The case also highlights Aman's strategy and operations which differ in many ways from industry standards. Purchase this... View Details
Keywords: Sean Silverthorne
- 01 Dec 2008
- News
Business at the Summit
in income while the bottom 80 percent lost that same $600 billion from 1979 to 2008. That translates into an average gain of $500,000 in annual income for each person at the top, while the bottom 80 percent lost an average of $8,000... View Details