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  • 08 Mar 2022
  • Blog Post

Recalling My First Cold Call: A Conversation with Second-Year Students

right tone of voice, suggestions for next time, etc. Since then, I have seen a huge improvement in my classroom performance and being able to get my point across clearly. How... View Details
  • 01 May 2017
  • Research & Ideas

Bad At Your Job? Maybe It's the Job’s Fault

jobs is not expanding,” says Simons. “People feel more pressure to own their roles and they’re stressed because they’re being pulled in a lot of different directions, but they’re not getting the help they need.” The idea that an... View Details
Keywords: by Dina Gerdeman
  • Web

Curriculum - Business & Environment

Sourcing at Nike This case explores the evolution of Nike's global product sourcing strategy, in particular ongoing efforts to improve working conditions at its suppliers' factories. Sian Flowers: Fresher by... View Details
  • Web

Research - Behavioral Finance & Financial Stability

balance sheet constraints and bond liquidity By: Johannes Breckenfelder & Victoria Ivashina SEP 2021 The authors explore the ties between bonds and individual dealers formed through home advantage and the persistence View Details
  • 01 Sep 2023
  • News

Global Outposts Expand HBS’s Intellectual Footprint

Mitsuharu’s long-term goal of improving the quality of the Japanese sweets, made from azuki bean paste and sugar, and expanding the company’s client base to reach global... View Details
Keywords: Jennifer Gillespie
  • 13 Jun 2017
  • First Look

First Look at New Research and Ideas, June 13

the dynamic effect of sales calls across heterogeneous doctors, we provide guidance on the design of optimal call patterns for route sales. Our analyses reveal that the long-term View Details
Keywords: Sean Silverthorne
  • April 2024
  • Case

Dr. Tom Mihaljevic and Cleveland Clinic

By: Linda A. Hill and Lydia Begag
In December 2022, Dr. Tomislav (“Tom”) Mihaljevic, CEO and President of Cleveland Clinic, was reflecting on the last few years at the hospital, marked both by unprecedented challenges and remarkable achievements. Cleveland Clinic had recently been ranked the world’s... View Details
Keywords: Recruitment; Retention; Analytics and Data Science; Digital Transformation; Digital Platforms; Innovation and Management; Innovation Leadership; Human Capital; Leadership Development; Leadership Style; Leading Change; Organizational Culture; Organizational Structure; Organizational Change and Adaptation; Mission and Purpose; Outcome or Result; Performance Evaluation; Health Pandemics; Goals and Objectives; Health Industry; Cleveland; London; Abu Dhabi; Florida; Ohio
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  • 30 Jul 2012
  • Research & Ideas

How Technology Adoption Affects Global Economies

nation's wealth. After all, new tools—from the telegraph to the PC—enable expedited production of goods and services, eventually facilitating economic growth. Technological tools also improve a country's... View Details
Keywords: by Carmen Nobel
  • October 2015 (Revised August 2018)
  • Case

Ozark Feed and Ag Corporation: The ERP Decision

By: Jan Hammond, Paul Kalmbach and Eric Bernstein
This case describes a medium-sized business that manufactures animal feed for commercial and companion animals. The company has been growing rapidly and is considering whether or not to implement an enterprise resource planning (ERP) system. Ozark currently uses an IT... View Details
Keywords: ERP Systems; Information Technology; Supply Chain Management; Growth Management; Performance Improvement; Animal-Based Agribusiness; Decision Choices and Conditions; Agriculture and Agribusiness Industry; Information Technology Industry; Missouri; Oklahoma; Texas; Arkansas
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  • 18 May 2016
  • Research & Ideas

Unethical Amnesia: Why We Tend to Forget Our Own Bad Behavior

organizations schedule time for workers to reflect on their workdays. (Previous research has shown that taking time out to reflect on work improves job performance in the long run.) “Our results show that... View Details
Keywords: by Carmen Nobel
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

that their options for radical change appeared highly constrained. During the years of Cole and Tempel, the key to improving performance was believed to lie in diversification.... View Details
Keywords: by Geoffrey Jones; Consumer Products
  • 13 Apr 2021
  • Book

How Inclusive Managers Create Glass-Shattering Organizations

companies, and the gender pay gap persists. While young women are aware of these systemic problems, the more nuanced forms of sexism that persist today often take them by... View Details
Keywords: by Kristen Senz
  • 07 Nov 2012
  • HBS Case

HBS Cases: Sir Alex Ferguson--Managing Manchester United

the world of soccer nowadays looks nothing like the one he started in as a coach at United 26 years ago. Sir Alex has embraced new technologies and new approaches, hiring sports scientists on his staff, and adopting new ways View Details
Keywords: by Sean Silverthorne; Sports; Entertainment & Recreation
  • Profile

David Velasquez

Why did you choose this path at this point in time? I want to be better prepared to lead and improve the delivery of health care in our country. Patients cannot wait for our systems to be more accessible,... View Details
  • Web

Advisory Board - Entrepreneurship

trustee of the Berkeley Art Museum and Pacific Film Archive, and serves on boards of the Rock Center for Entrepreneurship at Harvard Business School and the University of... View Details
  • Web

RGE Report - Race, Gender & Equity

Diversity and Organizational Performance Lex Schroeder Author tag Board Diversity The Board Diversity Network, a program of the HBS Race, Gender & Equity Initiative, shares the latest research, insights, and... View Details
  • 01 Jun 2023
  • News

Bridging the ESG Data Gap

Megan Murday The idea for a digital platform to help venture capitalists calculate, benchmark, and improve portfolio ESG performance crystallized while Megan Murday (MBA 2021) was studying at HBS. Now the... View Details
Keywords: Deborah Blagg
  • 13 Feb 2012
  • Research & Ideas

The Case Against Racial Colorblindness

performance Norton says. He cites a recent incident in which several retired high-ranking US military leaders publicly supported a Supreme Court decision in favor of affirmative action in university... View Details
Keywords: by Carmen Nobel
  • Web

Strategy Execution Online Course | HBS Online

Improving Job Design Featured Exercises Analyze a job using the Job Design Optimization Tool (JDOT) Recommend a set of job design improvements 5-6 hrs Module 3 Energizing... View Details
  • 11 Jan 2021
  • Research & Ideas

Is A/B Testing Effective? Evidence from 35,000 Startups

incremental changes to their websites, such as improving elements of design and presentation, also facilitated an increased focus on big-picture strategy and innovation, says Koning. "A/B testing also allows... View Details
Keywords: by Kristen Senz