Operating Model - Publications - Faculty & Research

02 Apr 2019
First Look

New Research and Ideas, April 2, 2019

argue that inertial forces generally constrict how TMTs perceive innovations but that frame flexibility can overcome these constraints, increasing the likelihood of adoption and broadening the organization's innovation practices. We advance a theoretical View Details

Keywords: Dina Gerdeman

01 Apr 2014
First Look

First Look: April 1

opportunistic low-ball offers. Working Papers The Effect of Management Control Elements on Coordination By: Bormann, Sara, Jan Bouwens, and Christian Hofmann Abstract—This study examines how control elements of a firm affect coordination among profit centers. The... View Details

Keywords: Sean Silverthorne

07 Aug 2012
First Look

First Look: August 7

among them. Findings are as follows: MNC corporate headquarters are more involved in "obligatory" and value creating and control functions than in operational activities; there are no systematic differences in the determinants... View Details

Keywords: Sean Silverthorne

12 May 2003
Research & Ideas

How Hot is the “Hot Spot” Business?

unclear whether there is a business model that can turn Wi-Fi into profit. A panel of telecommunications industry pioneers came together to talk about the larger issue of the competitive landscape in broadband wireless, but most of the... View Details

Keywords: by Sean Silverthorne & Martha Lagace; Technology; Communications; Telecommunications

29 Jan 2019
First Look

New Research and Ideas, January 29, 2019

in others and show that all these definitions are equivalent. We then introduce a new class of substitutable preferences that allows us to model intermediaries with production capacity. We also prove that substitutability is preserved... View Details

Keywords: Dina Gerdeman

09 Aug 2016
First Look

August 9, 2016

former owner of the portfolio as property manager. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/216055-PDF-ENG Harvard Business School Case 816-016 Business Models Problem Set No abstract available. Purchase this case:... View Details

Keywords: Sean Silverthorne

02 Mar 2015
Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

books, is enormous. Later in this chapter, we've modeled the levels of gross margin or same-store sales declines, which, everything else equal, retailers in categories particularly hard hit by eCommerce could incur before their stores are... View Details

Keywords: Re: Rajiv Lal; Retail

22 Feb 2011
Research & Ideas

Most Popular Articles, Papers of the Decade

structurally, functionally, geographically, and strategically diverse firm. The full data set comprises more than 100 million electronic mail messages and over 60 million electronic calendar entries for a sample of more 30,000 employees over a three-month period in... View Details

Keywords: by Sean Silverthorne

15 Feb 2016
Research & Ideas

Want Your Employees to Plan Better for Retirement? Don't Do This

great success with this model by showing customers how much energy they were using compared to others living in their area. This quickly turned energy saving into a kind of friendly competition and drove great results. Sharing retirement... View Details

Keywords: Re: John Beshears; Financial Services

07 Aug 2007
First Look

First Look: August 7, 2007

2003. Looks back on the reasons for Ericsson's current situation and the recent restructuring programs that cut the company's staff and operating expenses in half. Presents Svanberg's vision for how to re-energize the ailing company and... View Details

Keywords: Martha Lagace

07 Mar 2000
Research & Ideas

Putting Health Care Consumers in the Driver’s Seat

one of four topics: different models of consumer-driven health care; the role of consumer-driven health care in supporting innovative solutions to chronic problems in the industry; the new breed of consumer information and support... View Details

Keywords: by Staff; Health

20 Jan 2017
Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

approach to the presidency. Their insights follow. Real estate rarely a zero-sum game John D. Macomber, Senior lecturer of business administration You have to start by distinguishing between a branding operation that’s supported by other... View Details

Keywords: by Christina Pazzanese

29 Jan 2013
First Look

First Look: Jan. 29

research as well as economic, organizational, and cross-disciplinary methodologies. The innovative process is broadly considered here, as well as the technologies that result from it, including business model innovation, service-level... View Details

Keywords: Sean Silverthorne

23 Sep 2008
First Look

First Look: September 23, 2008

World Wildlife Fund US Harvard Business School Case 308-035 World Wildlife Fund US is a leading international conservation nonprofit that operates within a global network of WWF organizations. This case examines WWF US's strategy to... View Details

Keywords: Martha Lagace

10 Jun 2014
First Look

First Look: June 10

increasing in the "strength" (i.e., relative presence) of related industries. Building on Porter (1998, 2003), we develop a systematic empirical framework to analyze the role of regional clusters-groups of closely related industries View Details

Keywords: Sean Silverthorne

11 Apr 2000
Research & Ideas

Financial Services 24/7

her Bank One account. "It is not uncommon for new delivery systems to compete with old ones," notes Dwight Crane. "But the Wingspanbank model takes that notion to unique extremes." Bank One realized that one way to beat — or at least... View Details

Keywords: by Susan Young

30 Apr 2019
First Look

New Research and Ideas, April 30, 2019

distinct geographic markets, we show that such combinations can reduce competition among merging hospitals for inclusion in insurers' networks, leading to higher prices (or lower-quality care). Using data on hospital mergers from 1996 to 2012, we find support that this... View Details

Keywords: Dina Gerdeman

23 Aug 2004
Research & Ideas

Strategy for Small Fish

dependencies. Tradition holds that tightly coupled relationships are by nature more efficient; for example, close collaboration between customers and suppliers is usually favored in existing management theories. However, tightly coupled View Details

Keywords: by Marco Iansiti & Roy Levien

12 Apr 2004
Research & Ideas

What Great American Leaders Teach Us

took advantage of the coalescing context of their times. They built businesses that thrived in a specific contextual framework and modified their operations and leadership styles as the contextual factors evolved. Some admittedly were in... View Details

Keywords: by Sean Silverthorne

March 2011 (Revised February 2012)
Case

Innovation and Growth at Actelion Ltd.

By: Gary P. Pisano, Daniela Beyersdorfer and Ruth Dittrich

In late 2010, Jean-Paul Clozel, CEO of the Swiss biotech pharmaceuticals firm Actelion, looks back on a successful decade. The small venture that he had started with a few of his scientist colleagues in the late 1990s to discover novel medicine in a research-driven... View Details