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  • All HBS Web  (1,669)
    • People  (4)
    • News  (506)
    • Research  (919)
    • Events  (5)
    • Multimedia  (23)
  • Faculty Publications  (486)
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  • 24 May 2011
  • First Look

First Look: May 24

been known to exist at least since the days of Marshall, Michael Porter's work, first in The Competitive Advantage of Nations (Porter, 1990) and then in On Competition (originally published in 1998; updated edition in Porter, 2008), has... View Details
Keywords: Sean Silverthorne
  • 02 Jul 2024
  • Blog Post

Climate Story #19: Nicole Neeman Brady (MBA 2008): The Critical Role of Business in Tackling Water Challenges

Nicole Neeman Brady (MBA 2008): The Critical Role of Business in Tackling Water Challenges “Water is a human right. It’s shocking that the United States did not sign on to the 2010 United Nations Proclamation on Water and Sanitation, but... View Details
  • May 16, 2016
  • Article

Food Safety Economics: The Cost of a Sick Customer

By: Dina Gerdeman and John A. Quelch
Chipotle Mexican Grill’s ongoing struggle to win customers back months after a contaminated food crisis highlights the challenges companies face with keeping food safe.

Chipotle has seen its shares tumble and recently reported its first-ever quarterly loss... View Details
Keywords: Food Safety; Organic Food; Supply Chain Management; Globalization Of Food Business; Mérieux NutriSciences: Marketing Food Safety Testing; Food Safety Modernization Act 2011; Plant-Based Agribusiness; Transition; Economic Systems; Food; Health; Supply and Industry; Logistics; Practice; Problems and Challenges; Quality; Safety; Business Strategy; Corporate Strategy; Customization and Personalization; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Mexico; North America; United States; Canada
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Gerdeman, Dina, and John A. Quelch. "Food Safety Economics: The Cost of a Sick Customer." Harvard Business School Working Knowledge (May 16, 2016).
  • 01 Jun 2020
  • News

Check In

Okay, come October I’m dying for a getaway. What does my experience look like? THE WAY FORWARD See more from the online-only June Bulletin’s coverage of the path ahead for education, health care, management, and the hotel and restaurant... View Details
Keywords: Julia Hanna; hotels; COVID-19; real estate; Accommodation; Hospitality
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

remarkable transformation of both the economic performance and the social institution. Gooding oversaw a rise in revenues from £1 billion to more than £5 billion, and she and her team worked to reconfigure the business portfolio. When she arrived, BUPA was a provider... View Details
Keywords: by Martha Lagace
  • 11 Mar 2008
  • First Look

First Look: March 11, 2008

financial services that Washington D.C.-based Microfinance International Corporation (MFIC) had been providing for two years to a growing number of "unbanked" Hispanic nationals in the United States and their home countries.... View Details
Keywords: Martha Lagace
  • 01 Jun 2000
  • News

The Business of Biotech

heralding the start of National Biotechnology Month, as January 2000 had been designated by the U.S. Senate. For biotech, in fact, the party had begun months earlier, when hundreds of millions of dollars had poured into promising... View Details
Keywords: Julia Hanna
  • 14 May 2019
  • Research & Ideas

Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

When health insurer Cigna Corp. appeared in front of a judge for allegedly misleading shareholders on Medicare regulations this spring, plaintiffs thought they had a strong case. After all, Cigna had... View Details
Keywords: by Michael Blanding
  • 13 Oct 2020
  • Blog Post

Turning a Moment into a Movement: How the Anti-Racism Fund Co-Founders are Fighting Racism and Encouraging Other Companies to Do Their Part

professionals wanted to do their part to make them the last. Starting the Anti-Racism Fund It was from these deep discussions around how they each could help solve a centuries old problem, once again brought to the forefront of national... View Details
  • 13 Feb 2025
  • Blog Post

IFC India 2025: The Coal Dichotomy: Balancing Economic Growth and Decarbonization in India

storms disproportionately impact the country’s poorest populations, laying the groundwork for a future public health and humanitarian crisis. Ultimately, the question is not whether India needs to phase out coal, but how swiftly and... View Details
  • 18 Aug 2011
  • Lessons from the Classroom

Business Plan Contest: 15 Years of Building Better Entrepreneurs

different," Conforti confesses. "The plan all along was to turn Finale into a national dessert chain. We ran into the buzz saw of the recession just as we opened a fourth restaurant in a high-end mall. That's now a couple of years in the... View Details
Keywords: by Julia Hanna; Education
  • 01 Mar 2011
  • News

Making Their Way

crumbling infrastructure, and high unemployment these days — is the $842 million National Gateway rail-transport improvement project. CSX is putting up half of the price tag, while six states and the District of Columbia are kicking in a... View Details
Keywords: Garry Emmons; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing; Fabricated Metal Product Manufacturing; Manufacturing; Rail Transportation; Transportation
  • 07 Jul 2009
  • First Look

First Look: July 7

competitiveness (including programs to increase capital availability) and draws some important conclusions for policymakers in their efforts to improve the micro-components of national competitiveness. Download the paper:... View Details
Keywords: Martha Lagace
  • Web

IFC: Saudi Arabia; Economic Diversification - Course Catalog

the largest economy in the Middle East, is implementing its hugely ambitious Vision 2030 initiative, which aims to transform the nation and diversify its economy away from oil dependency. This transition entails massive change for the... View Details
  • 20 Nov 2015
  • News

Room to Grow

values of local, sustainable, healthy food, they can have a huge economic, environmental, and health benefit throughout their institutions.” The University of Massachusetts at Amherst—the largest institutional food operation in the... View Details
Keywords: Margie Kelley
  • 04 Oct 2016
  • First Look

October 4, 2016

Implications of the Society for Assisted Reproductive Technology Embryo Transfer Guidelines: Healthcare Dollars Saved by Reducing Iatrogenic Triplets By: Lee, Malinda S., Brady T. Evans, Ariel Dora Stern, and Mark D. Hornstein Abstract—Objective: To estimate the View Details
  • 31 Oct 2017
  • First Look

New Research and Ideas, October 31, 2017

of the finance and insurance sector. We provide the first large-scale study that documents the economy-wide extent of misconduct among financial advisers and the associated labor market consequences of misconduct. Seven percent of... View Details
Keywords: by Sean Silverthorne
  • 22 Mar 2016
  • First Look

March 22, 2016

Vaccinations Evive Health is a company that manages communication campaigns on behalf of health insurance plans and large employers. Using big data techniques and insights from... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2020
  • News

New Releases: Alumni and Faculty Books

Bertini (DBA 2006) and Oded Koenigsberg The MIT Press Would you rather pay for health care or for better health? For school or education? For groceries or nutrition? A car or transportation? A theater performance or entertainment? In The... View Details
Keywords: Margie Kelley
  • 01 Feb 1997
  • News

Ban the Butterfly Rule for Corporate Directors

should submit a letter of resignation to the Board." These GM guidelines have gained considerable acclaim, and many other public corporations have followed their lead. In its recently released report on "Director Professionalism," the View Details
Keywords: Joseph Hinsey IV
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