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  • 15 Sep 2003
  • Lessons from the Classroom

HBS Cases: Developing the Courage to Act

investments—and make hard choices, often under pressure, since delay frequently means loss of a competitive edge. They work collaboratively, since critical decisions usually... View Details
Keywords: by David A. Garvin
  • 14 Jun 2004
  • Research & Ideas

The Big Money for Big Projects

structure, value, and finance large, "Greenfield" projects. He also has created the Project Finance Portal. Perhaps fittingly, his HBS office is just a few miles down the road from one of the most... View Details
Keywords: by Ann Cullen; Financial Services
  • 10 Mar 2002
  • Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

action outweigh the potential benefits of inaction, they cannot be expected to act. Breakthrough negotiators thus work to channel the flow and pace View Details
Keywords: by Michael Watkins
  • 17 Feb 2003
  • Research & Ideas

Building Communities as Well as Companies

scrappier start with very little upfront money. Through a trading card deal, free tickets from a relative who worked for an airline, and lots of time on the phone View Details
Keywords: by Julia Hanna
  • 22 Sep 2003
  • Research & Ideas

When Protestors Knock at Your Door

increasing focus and intensity. In many cases, they are well-informed, well-organized and extremely passionate about advancing their cause." HBS Working Knowledge asked... View Details
Keywords: by Cynthia Churchwell
  • 17 May 2004
  • Research & Ideas

Why We Don’t Study Corporate Responsibility

corporations are primarily economic instruments, the purposes of the corporation actually get defined and worked out differently in different countries View Details
Keywords: by Manda Salls
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

red on food service. But Southwest doesn't pay much attention to that, because getting better at food service would slow its turnaround time, which is a big green for the airline when it comes to pleasing its customers. So we work on... View Details
Keywords: by Deborah Blagg; Service
  • 01 Apr 2015
  • Research & Ideas

The Slow, Steady Battle to Fix Cancer Care

important open-ended question: What does a positive outcome mean to you? "We were getting all these different answers, and very few of them mentioned survival,"... View Details
Keywords: by Carmen Nobel; Health
  • 29 Jan 2007
  • Research & Ideas

The Business Press Is a Watchdog that Bites

Fraud," is published in the December 2006 Journal of Accounting Research. Miller, whose favorite non-academic business reading includes the Wall Street Journal, the Financial Times, and the investor... View Details
Keywords: by Martha Lagace; Journalism & News; Publishing
  • 13 Feb 2017
  • Research & Ideas

Paid Search Ads Pay Off for Lesser-Known Restaurants

The results, written up in new working paper Effectiveness of Paid Search Advertising: Experimental Evidence, showed these restaurants enjoyed a significant spike in exposure, in actions such as map requests... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 12 Feb 2001
  • Research & Ideas

John Irving’s Lessons for Business

the person show evidence of imagination? Of really knowing what it means to work very hard and persevere to solve... View Details
Keywords: by Mallory Stark & Martha Lagace
  • 02 Feb 2004
  • Research & Ideas

Where Does Apple Go From Here?

Apple Computer knows how to make headlines. The company is celebrating the 20th anniversary of the Macintosh and is enjoying the fruits of its launch into the digital... View Details
Keywords: by Sean Silverthorne
  • 05 Aug 2010
  • What Do You Think?

What Is Customer Opinion Good For?

dominance, mainly through the design of new businesses and products before the competition might get to them. They wrote, "To set a company on a strong, profitable growth trajectory it won't View Details
Keywords: by Jim Heskett; Technology
  • 03 Mar 2014
  • HBS Case

Decommoditizing the Canned Tomato

to lower their prices by paying less for their tomatoes. We took a different approach and concentrated on quality." This meant going to the start of the supply chain: the tomato farmers. ("You can't put the... View Details
Keywords: by Maggie Starvish; Agriculture & Agribusiness; Food & Beverage; Retail
  • 01 Aug 2005
  • Research & Ideas

How to Choose the Best Deal

of your prospective deals suddenly evaporates. Losing your fallback—even an uncertain one—means that you're operating without a safety net. Nevertheless, don't overreact and accept unfavorable terms in your... View Details
Keywords: by Michael Wheeler
  • 13 Sep 2012
  • Research & Ideas

Why Public Companies Underinvest in the Future

were the basis of a second proxy. When corporate income taxes decline, investment opportunities of the firms improve—fewer taxes means companies can keep a larger fraction... View Details
Keywords: by Maggie Starvish
  • 25 Jul 2005
  • Research & Ideas

An Organization Your Customers Understand

the role of organization in regard to a business unit's success, or in the choice of which structure to use, is intertwined with a large number of other important factors.... View Details
Keywords: by Robert Simons
  • 21 Apr 2020
  • Research & Ideas

7 Successful Battle Strategies to Beat COVID-19

Organizational Responses to COVID-19 and Climate Change: A Conversation with Rebecca Henderson (Environmental Insights) Read COVID-19 coverage from Working Knowledge 4. Develop cross-functional teams able to... View Details
Keywords: by Euvin Naidoo
  • 26 Jan 2004
  • Research & Ideas

How Women Can Get More Venture Capital

have a lot of choices. They certainly don't have to work until they're sixty-five. And many of them have left. Many women say, "I have... View Details
Keywords: by Mallory Stark & Martha Lagace
  • 22 Apr 2002
  • Lessons from the Classroom

Entrepreneurship: It Can Be Taught

often see staged financing in new venture situations. The fourth is sources of financing. While traditional finance courses have focused on classic corporate financing options, we introduce venture capital, angel investors, strategic... View Details
Keywords: by Staff
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