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Show Results For
- All HBS Web
(11,417)
- People (55)
- News (3,697)
- Research (5,271)
- Events (46)
- Multimedia (193)
- Faculty Publications (2,858)
- 01 May 2008
- Research & Ideas
The Marketing Challenges of the China Olympics
Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge.Normally, the... View Details
- 04 Nov 2013
- Research & Ideas
The Real Cost of Bribery
understanding of the benefits of bribery—facilitating entry into a market, for starters," says Serafeim, an assistant professor in the... View Details
Keywords: by Carmen Nobel
- September 2010
- Case
Aaron's: Household Goods for the U.S. Base of the Pyramid
By: Michael Chu and Charles Augustus Smithgall IV
With $2.5 billion system-wide revenues, Aaron's, a major rent-to-own supplier to the U.S. base of the pyramid, continues to grow in the recession, but CEO R.C. Loudermilk, Jr. wonders how long the company can sustain the fast growth rate of its past. Founded in 1955,... View Details
Keywords: Fairness; For-Profit Firms; Renting or Rental; Financial Crisis; Demand and Consumers; Social Enterprise; Income; Goods and Commodities; Competitive Strategy; Growth and Development Strategy; Consumer Products Industry; United States
Chu, Michael, and Charles Augustus Smithgall IV. "Aaron's: Household Goods for the U.S. Base of the Pyramid." Harvard Business School Case 311-047, September 2010.
- 05 Jul 2018
- News
How to Manage an Employee Who’s Having a Personal Crisis
- 24 Apr 2014
- News
Balance work on your business and in your community
Marlin Miller, Jr. (MBA 1956), cofounder and director of Norwich Ventures, on balancing working on your business and working for your community. (Published April 2014) View Details
- Research Summary
How can General Managers Contribute to IT Success?
US companies are currently spending approximately 5% of their revenue on information technology (IT) each year. Over half of this investment goes to IT intended to change business processes, either within a single enterprise or across several. Hovewer, 30-75% of... View Details
- 06 Jan 2011
- What Do You Think?
How Should Management Deal With “Anonymous”?
view," but to ask how, if at all, organizations can or should be defended against the response from Anonymous? Its actions, triggered by the attacks on Wikileaks, hinted at a View Details
Keywords: by James L. Heskett
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
and The Service Profit Chain and The Value Profit Chain (with Lenoard A. Schlesinger). Some of the ideas go back to Heskett's 1986 book, View Details
Keywords: by Sean Silverthorne
- 22 Jul 2015
- News
Supporting a Return to Work for Women Execs
women opt for the so-called mommy track, continuing to work but foregoing promotions and career moves that would make it harder to be with their families. For many, however, even that isn’t an option. “I... View Details
- 24 Feb 2025
- News
What We Learned in Three Charts: Digital Divide and Remote Work
- Article
From Counting Risk to Making Risk Count: Boundary-Work in Risk Management
By: Anette Mikes
For two decades, risk management has been gaining ground in banking. In light of the recent financial crisis, several commentators concluded that the continuing expansion of risk measurement is dysfunctional (Power, 2009; Taleb, 2007). This paper asks whether the... View Details
Keywords: Risk Management; Banks and Banking; Financial Crisis; Expansion; Organizational Culture; Management Teams; Managerial Roles
Mikes, Anette. "From Counting Risk to Making Risk Count: Boundary-Work in Risk Management." Accounting, Organizations and Society 36, nos. 4-5 (May–July 2011): 226–245.
- 05 Jul 2011
- News
The Business of Champions
Last month, more than one million people lined the streets of Boston for a parade in honor of their National Hockey League champion Boston Bruins. Talk about consumer... View Details
- June 2017
- Case
Obesity Management at Kaiser Permanente: A New Mindset for Healthcare Delivery?
By: Kevin Schulman, Gregory Leya and Christina Beveridge
Kaiser Permanente (KP) is the largest managed care organization in the United States with over 10 million members. KP evolved from a prepayment or capitation model that focuses the organization around the efficiency of care and the health of the population it serves.... View Details
Keywords: Operations; Health Care and Treatment; Business Model; Strategy; Health Industry; United States
Schulman, Kevin, Gregory Leya, and Christina Beveridge. "Obesity Management at Kaiser Permanente: A New Mindset for Healthcare Delivery?" Harvard Business School Case 317-106, June 2017.
- 28 Nov 2011
- Research & Ideas
Rethinking the Fairness of Organ Transplants
recipients get organs as they become available—decisions that must be based on various priority and fairness criteria. “The new system will explicitly give points based on the likelihood of survivability.”... View Details
- 14 Nov 2023
- What Do You Think?
Do We Underestimate the Importance of Generosity in Leadership?
(AdobeStock/Kostiantyn) There are numerous studies of character traits in leaders. Human resource experts have advised us on what to look for in those who would be potential leaders. Management development... View Details
Keywords: by James Heskett
- 14 Aug 2006
- HBS Case
On Managing with Bobby Knight and “Coach K”
players beyond the basketball court. Feelings about Knight also follow generational lines. While younger students often see Knight as little more than a bully, older participants tell stories of doing their... View Details
- Blog
Inside the Learning: The Impact of a Personal Case
performing team member or a looming career decision. AMP provides a unique opportunity to address an important issue head-on. All participants choose one significant challenge as the topic of their Personal... View Details
Work‐from‐anywhere: The productivity effects of geographic flexibility
An emerging form of remote work allows employees to work‐from‐anywhere, so that the worker can choose to live in a preferred geographic location. While traditional work‐from‐home (WFH) programs offer the worker temporal flexibility,... View Details
- 01 Sep 2020
- News
Ink: The Habit of Innovation
can kill innovation energy: the plague of the zombie project. Do you shuffle and linger on, sucking the innovation energy out View Details
- 07 May 2007
- Research & Ideas
Rediscovering Schumpeter: The Power of Capitalism
works ever since. But the main reason I wrote this book is the tremendous resonance his ideas have had with my HBS students and with businesspeople. I think Schumpeter is View Details