Learning By Doing - Publications - Faculty & Research

09 Jun 2022
HBS Case

From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

more money to do the job or you make the job easier to do.” Given the critical nature of the crisis, the company opted to do both. In addition to raising wages, it also sought to ease the burden and lower... View Details

Keywords: by Pamela Reynolds

02 Oct 2013
What Do You Think?

Is Leadership an Increasingly Difficult Balancing Act?

leaders, different policies and practices, a different form of organization. These are leaders with a congruent vision of critical tasks to be addressed as well as the culture, formal organization, and people with which to do it in... View Details

Keywords: by James Heskett

26 Oct 2021
Research & Ideas

What Companies Want Most in a CEO: A Good Listener

listen empathetically, welcome input, and rally the workforce around a common goal, according to a recent study by a team of researchers including Harvard Business School Professors Raffaella Sadun and Joseph Fuller, who analyzed... View Details

Keywords: by Jay Fitzgerald

18 May 2022
Research & Ideas

Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers

always thought of banks as being the good guys and payday lenders as being the bad guys,” says Williams. “We're saying it's not as simple as that. The banks do look a bit like the bad guys here.” Banks earn billions from overdraft fee The... View Details

Keywords: by Rachel Layne; Financial Services

05 May 2020
Research & Ideas

China Tariffs and Coronavirus a Double Hit to American Retailers

The double-whammy of increased tariffs imposed by the United States on China and fallout from the coronavirus could make it even more difficult for American retailers to weather the storm in the coming months—or increase pressure on them... View Details

Keywords: by Michael Blanding

02 Apr 2019
Working Paper Summaries

Managerial Quality and Productivity Dynamics

Keywords: by Achyuta Adhvaryu, Anant Nyshadham, and Jorge Tamayo; Fashion

28 Jan 2020
Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

person can do it all. What do your discussions with leaders teach us about putting together a coalition? Kanter: I urge leaders to live by the Change Agent Rule of Three. In... View Details

Keywords: by Sean Silverthorne

01 Feb 2022
Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

to the revolution in life sciences that had been triggered by the decoding of the genome in the 1990s. That involved doing business with many hundreds of startups with deep science backgrounds, an anathema... View Details

Keywords: by Lane Lambert

05 Jul 2006
Working Paper Summaries

Information Dispersion and Auction Prices

Keywords: by Pai-Ling Yin; Technology; Web Services

11 Apr 2012
Research & Ideas

The High Risks of Short-Term Management

managed for the long term." The research team was interested in several issues: Do short-term companies attract a particular kind of investor? Is investing in these firms riskier than investing in companies with longer-term time horizons?... View Details

Keywords: by Sean Silverthorne; Financial Services

02 Jul 2018
Research & Ideas

Corporate Tax Cuts Don't Increase Middle Class Incomes

University professors Suresh Nallareddy and Juan Carlos Suárez Serrato, analyze data created by tax filings to compare effects on workers at varying compensation levels in different US states with and without tax cuts. The result: Tax... View Details

Keywords: by Roberta Holland

06 Jun 2007
Research & Ideas

Behavioral Finance—Benefiting from Irrational Investors

How "sleepy" or "awake" are you when it comes to your stock portfolio? If you're like most people, you probably don't spend a great deal of time monitoring your investments. So when another company uses stock to acquire a firm in which you hold a... View Details

Keywords: by Julia Hanna

02 Jan 2024
Research & Ideas

10 Trends to Watch in 2024

The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details

Keywords: by Rachel Layne

16 Mar 2015
Research & Ideas

Advice on Advice

realize that it involves skills that can be learned and refined, according to Harvard Business School professors David A. Garvin and Joshua D. Margolis. Highly skilled advisers pay close attention to how they advise as much as what kind... View Details

Keywords: by Dina Gerdeman

17 Jan 2011
Research & Ideas

Being the Boss

not just about having the right strategy but also about being able to do these breakthrough innovations more than once. Book Excerpt From being The Boss: 3 Imperatives For Becoming A Great Leader By Linda A.... View Details

Keywords: by Carmen Nobel

02 Dec 2019
What Do You Think?

How Does a Company like Boeing Respond to Intense Competitive Pressure?

dominant cultural traits and prevailing operating climate.” Anna Johnson recommended: “We need to flip the switch on dissent, delay, and accountability by enabling leadership to take a long view. Want to do... View Details

Keywords: by James Heskett; Air Transportation

25 Feb 2019
Research & Ideas

How Gender Stereotypes Kill a Woman’s Self-Confidence

their contributions, despite gender stereotypes.” It's important to note, Coffman says, that these studies also show that men have less confidence than women in their ability to shine in fields dominated by women. “It’s not that women are... View Details

Keywords: by Dina Gerdeman

19 Feb 2014
Research & Ideas

Racist Umpires and Monetary Ministers

"I describe the weather and you describe the weather and people dress differently for it," says Parsons by way of analogy. What was most interesting was that the rise and fall seemed to have nothing to View Details

Keywords: by Michael Blanding; Sports; Information; Publishing

10 Nov 2015
Op-Ed

Authentic Leadership Rediscovered

difficult times. Authentic leaders are constantly growing. They do not have a rigid view of themselves and their leadership. Becoming authentic is a developmental state that enables leaders to progress through multiple roles, as they... View Details

Keywords: by Bill George

21 Sep 2022
Research & Ideas

You Don’t Have to Quit Your Job to Find More Meaning in Life

contribution condition, she ate by herself at night. About 74 percent of participants found Ariana’s life meaningful when she didn’t enjoy her job but contributed to society, and 90 percent found her life meaningful when she enjoyed her... View Details

Keywords: by Shalene Gupta

Publications