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  • All HBS Web  (2,556)
    • People  (5)
    • News  (418)
    • Research  (1,485)
    • Events  (4)
  • Faculty Publications  (594)
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  • 01 Oct 2013
  • First Look

First Look: October 1

Management Strategy Ex-Ante Agreements in Standard Setting and Patent Pool Formation By: Llanes, Gastón, and Joaquín Poblete Abstract—We present a model of standard setting and patent-pool formation. We... View Details
Keywords: Sean Silverthorne
  • 03 Mar 2015
  • First Look

First Look: March 3

other forms of competition in strategy and organizations. Next, we organize and review the findings of three ostensibly separate theoretical perspectives that have arisen from... View Details
Keywords: Sean Silverthorne
  • 31 Oct 2004
  • Research & Ideas

The New CEO’s Wrong Message

surprises for new CEOs arise from time and knowledge limitations—there is so much to do in complex new areas, with imperfect information and never enough time. Others stem from unexpected and unfamiliar new roles and altered professional... View Details
Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria
  • 21 Mar 2016
  • HBS Case

Can Customer Reviews Be 'Managed?'

matter. Now the most important aspect of reviews are the quality of the reviews, how many stars you’re getting. And then we start to come into some trouble. How does a hotel... View Details
Keywords: by Brian Kenny; Advertising; Travel
  • 03 Jan 2018
  • Sharpening Your Skills

5 Career-Related New Year’s Resolutions (and 5 Tips for Keeping Them)

Red shoes can help you stand out at the office. Credit:  iStock Welcome to January, dear readers! We at Harvard Business School Working Knowledge want nothing but the best for you in the new year. And for those View Details
Keywords: by Carmen Nobel
  • 19 May 2003
  • Lessons from the Classroom

Business Plan Winner Targets India Dropouts

e-mail interview, HBS Working Knowledge talked with team member Raj De Datta to hear more about the plan and next steps for Gyaana.Tishler: What inspired you to develop Gyaana? De Datta: The genesis of... View Details
Keywords: by Carla Tishler; Financial Services
  • 09 Apr 2024
  • Research & Ideas

When Climate Goals, Housing Policy, and Corporate R&D Collide, Social Good Can Emerge

The BiGS Fix. You Might Also Like: How Humans Outshine AI in Adapting to Change Why Confronting Racism in AI 'Creates a Better Future for All of Us' When It Comes to Climate Regulation, Energy Companies Take a More Nuanced View Feedback... View Details
Keywords: by Glen Justice
  • 08 Mar 2012
  • Research & Ideas

Unplugged: What Happened to the Smart Grid?

in Business, Energy and Environment, held in Harvard's Innovation Lab. "It's a question of who will make money and which business models are effective." Although the definitive answer to that question remains to be seen,... View Details
Keywords: by Dina Gerdeman; Energy; Utilities
  • 26 Sep 2007
  • Sharpening Your Skills

Sharpening Your Skills: Negotiation

strategy is an aligned combination of set-up moves that occur away from the table, deal design moves, and tactics at the table, all designed to overcome the barriers you've identified. The best response to a... View Details
  • 02 Feb 2004
  • Research & Ideas

Where Does Apple Go From Here?

market for any electronic product. Historically, Apple was trying to sell to its installed base of Mac users, and that base has never been large enough to amount to a hill of beans. Q: What do you think... View Details
Keywords: by Sean Silverthorne
  • April 2025
  • Case

Techint: Strategic Choices for Community Impact

By: Lauren Cohen, Virak Prum, Kenneth Charman, Pedro Levindo and Mariana Cal
In early 2024 Erika Bienek, Chief Community Relations Officer at Techint, had to decide whether to invest in a new company-owned and operated technical school in Veracruz, Mexico, or invest instead in strengthening the city’s public education system. Techint, a global... View Details
Keywords: Technical Institutes; Community Relations; Social Impact; Argentina; Mexico; Brazil; Conglomerate; Stakeholder Management; Government And Business; Community Impact; Philanthropy; Business Conglomerates; Business Subsidiaries; Business Headquarters; Family Business; Decision Making; Private Sector; Public Sector; Education; Curriculum and Courses; Middle School Education; Secondary Education; Teaching; Training; Learning; Energy; Engineering; Construction; Values and Beliefs; Geography; Global Range; Local Range; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Government Legislation; Recruitment; Innovation and Invention; Disruptive Innovation; Knowledge; Resource Allocation; Industry Clusters; Infrastructure; Family Ownership; Philanthropy and Charitable Giving; Business and Community Relations; Business and Stakeholder Relations; Business and Government Relations; Creativity; Reputation; Social and Collaborative Networks; Civil Society or Community; Social Issues; Poverty; Strategy; Construction Industry; Education Industry; Energy Industry; Industrial Products Industry; Manufacturing Industry; Steel Industry; Europe; Italy; Latin America; North and Central America; Mexico; North America; United States; South America; Argentina; Buenos Aires; Brazil
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Cohen, Lauren, Virak Prum, Kenneth Charman, Pedro Levindo, and Mariana Cal. "Techint: Strategic Choices for Community Impact." Harvard Business School Case 825-058, April 2025.
  • 10 Jun 2013
  • Research & Ideas

How Numbers Talk to People

problem) to examine a major change in an organization's strategy or business model. It tends to be a longer story with a greater degree of analysis over time. Sometimes Eureka stories also involve other... View Details
  • 09 Mar 2020
  • Research & Ideas

Warring Algorithms Could Be Driving Up Consumer Prices

Don't Care What You Charge, What Should You Charge? Rethinking Business Strategy in the Age of AI Don't Turn Your Marketing Function Over to AI Just Yet As a consumer, do you like frequent prices changes?... View Details
Keywords: by Kristen Senz; Retail
  • 04 May 2020
  • Research & Ideas

Predictions, Prophets, and Restarting Your Business

consistent messages, not ad hoc responses. Don’t leave this aspect of crisis management to emails about your “commitment” to customers, or telling salespeople to “stay focused and take care View Details
Keywords: by Frank V. Cespedes
  • 03 Nov 2022
  • Op-Ed

Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains

anxiety: Openly discuss this situation with your team It is a natural aspect of growth and success, but it requires managing expectations. “Good news, we’re growing! But this means we are going to be... View Details
Keywords: by Julia Austin
  • 23 Sep 2008
  • First Look

First Look: September 23, 2008

Experience and Team Familiarity: Addressing the Knowledge Acquisition-Application Problem Authors:Robert S. Huckman and Bradley R. Staats Abstract Prior work in organizational learning has failed to find a consistent effect View Details
Keywords: Martha Lagace
  • 06 Apr 2016
  • Research & Ideas

Should Entrepreneurs Pitch Products or Ideas for Products?

is enough interest to go further? Which is the better strategy for young innovators? What are the pros and cons of each? Can the risks be measured and mitigated? “The pitch or spec dilemma touches any... View Details
Keywords: by Carmen Nobel; Motion Pictures & Video; Entertainment & Recreation; Banking
  • 27 May 2008
  • Sharpening Your Skills

Sharpening Your Skills: Thinking About Global

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered Are global brands effective? How should I think about View Details
  • 18 Feb 2013
  • Research & Ideas

Breaking Through a Growth Stall

and reach their espoused financial goals. And you can see why: strategic direction is essential for sales effectiveness, and sales knowledge of actual customer behavior is essential for ongoing strategic... View Details
Keywords: by Sean Silverthorne
  • 24 Sep 2012
  • Research & Ideas

Why Do We Tax?

criterion is a very reasonable, perhaps the most reasonable, goal. But it is not the only one that matters to people. To prove this point, all we need do is examine one aspect of the tax policy we would use... View Details
Keywords: by Martha Lagace; Legal Services
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