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Show Results For
- All HBS Web
(3,245)
- People (19)
- News (661)
- Research (1,612)
- Events (27)
- Multimedia (31)
- Faculty Publications (1,002)
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- 17 Sep 2024
- Research & Ideas
Advice for the New CEO: Talk to Your Employees Early and Often
comes from synchronous interactions that you cannot get otherwise,” Sadun says, “and your decision-making depends on these inputs.” You Might Also Like: What Companies Want Most in a CEO: A Good Listener Where to Find Remote Work Now: 250... View Details
Keywords: by Ami Albernaz
- 17 Jun 2019
- Research & Ideas
What Hospitals Must Learn to Compete
Harvard Business School professors Raffaella Sadun and Leemore Dafny are both economists who have studied hospitals extensively—Sadun’s research has looked at the economics of management, while Dafny’s examines interactions between health... View Details
- 05 May 2011
- Research & Ideas
How ‘Political Voice’ Empowers the Powerless
data sources. In one survey that included men and women, respondents were asked about their interactions with the police. For example, did you go to the police in the last two years? If so, was your complaint attended to? Did you have to... View Details
Keywords: by Maggie Starvish
- 14 May 2019
- Research & Ideas
Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery
interactive and intuitive. The final result was COBE (Code of Business Ethics), an ethics chatbot on which employees could type their questions and get answers tooled to their specific concerns. Rather than providing simple “yes” or “no”... View Details
Keywords: by Michael Blanding
- 01 Jun 2016
- What Do You Think?
When Business Performance Falters, is Culture Change the Fix?
“in the context of real people doing real work.” Marlis Krichewsky argued “culture probably cannot change exclusively from within to kindle enthusiasm you need to look beyond yourself and interact with the environment.” Thriveinchange... View Details
Keywords: by James L. Heskett
- 07 Jul 2015
- First Look
First Look: July 7, 2015
interaction of partner firms that does not necessarily accrue to any of them. The extent of "ambivalent value" is unclear, but its persistence, despite changing structural market features, promises to help sustain superior... View Details
Keywords: Sean Silverthorne
- 08 Apr 2009
- Research & Ideas
Clayton Christensen on Disrupting Health Care
insurance, drug, retail, and medical device companies; deans of medical schools; and employers, who pay the bulk of health-care costs. All these parties interact in an interdependent way inside the current system and need to work together... View Details
- 02 May 2000
- Research & Ideas
Leading Professional Service Firms
everybody else—a rare opportunity for professionals who often have few chances in their usual work lives to interact with others outside their own firms, much less outside their own professions or countries. Feedback from past... View Details
- 23 Jul 2012
- Research & Ideas
Book Excerpt: ‘Talk, Inc.’
especially those that incorporate emerging forms of social media, support that shift. Equally important, though, is the emergence of cultural norms that favor dialogue over monologue. The benefits that accrue from conversational View Details
Keywords: Re: Boris Groysberg
- 06 Sep 2011
- Research & Ideas
The Power of Leadership Groups for Staying on Track
difficult than it seems, since it requires three things: experience in real-world situations, including leadership opportunities; reflection about your experiences and processing objectively what you need to improve; group interactions... View Details
Keywords: by Bill George
- 22 Dec 2003
- Research & Ideas
Why Negotiation is Like Jazz
preferences across issues, often with little introductory discussion. Procedural acts are scarce. The parties go straight to the issues and discuss all of them simultaneously from the onset of the interaction. Building-a-relationship improvisations focus on social... View Details
Keywords: by Kathleen L. McGinn
- 16 Dec 2002
- Lessons from the Classroom
Marrying Distance and Classroom Education
classroom. They might learn more and actually give back more to the company than they would with a standard teaching method. People who really like the classroomand the interaction in the classroom are less likely, I think, to enjoy the... View Details
Keywords: by Sean Silverthorne
- 11 Sep 2018
- First Look
New Research and Ideas, September 11, 2018
designing service interactions so that citizens can see the often-hidden work that government performs. Across three studies, we find that revealing the “submerged state” through operational transparency impacts citizens’ attitudes and... View Details
Keywords: Dina Gerdeman
- 01 Aug 2019
- What Do You Think?
Has the Twitter Age Left the Case Method Behind?
plans that are transient at best, “get big fast” management philosophies, and attention spans of minutes instead of days, will there be a role for the case method? How fast will it give ground to faster, less interactive forms of... View Details
- 07 Dec 2016
- HBS Case
Why Millennials Flock to Fintech for Personal Investing
a cab (Uber). It seems as if millennials would prefer to avoid face-to-face business interactions when there exists a more efficient way of getting what they want accomplished. “Having gone through the Great Recession, they tend to be... View Details
- 06 Aug 2014
- Research & Ideas
Climbing Down from the Ivory Tower
Cars negated the ability to interact with people on the streets. As it turned out, cops did a better job fighting crime when they sought input from the public. That had happened organically when they walked their beats. And by sharing... View Details
- 23 Jun 2014
- Research & Ideas
In Venture Capital, Birds of a Feather Lose Money Together
collaborate with other networks, the professors advise. "Students come to HBS because, in addition to having access to great faculty like Yuhai, they get the opportunity to interact with other students who are extremely talented and... View Details
- 04 Dec 2012
- Research & Ideas
Book Excerpt: Harder Than I Thought
trusted outlet. They'd have worked on the quotes to make them seem spontaneous rather than contrived. The SMA communications office had recommended working with them in very much this same manner if Barton had occasion to interact with... View Details
- 05 Feb 2009
- What Do You Think?
Why Can’t We Figure Out How to Select Leaders?
any other factor, including class size and quality of the facilities. In various studies, the truly great teachers do things like giving good, individualized feedback while remaining sensitive and responding to interactions going on... View Details
Keywords: by Jim Heskett
- 10 Jan 2007
- HBS Case
The Challenge of Managing National Security
Associate Professor Jan Rivkin joined the HBS faculty in 1997 as a member of the Strategy Unit. His special area of interest is examining the interactions that occur between and across the various functional and product boundaries of the... View Details