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- All HBS Web
(2,571)
- People (7)
- News (476)
- Research (1,644)
- Events (16)
- Multimedia (6)
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- 01 Mar 2004
- Lessons from the Classroom
Mission to Mars: It Really Is Rocket Science
1990s, NASA had implemented a program called "Faster, Better, Cheaper," (FBC) which involved making fundamental changes to the way the organization developed unmanned spacecraft. It was a massive organizational transformation effort that sought to deliver... View Details
Keywords: by Sean Silverthorne
- 03 Apr 2019
- Book
Fintech's Game-Changing Opportunities for Small Business
of new fintech entrepreneurs began to change that by improving the speed and ease of the small business customer experience, and making their financial activity more visible to potential lenders. Lagace: How much do small-business owners... View Details
- 24 Nov 2009
- First Look
First Look: Nov. 24
interviewing hundreds of microfinance clients around the globe, the authors were able to identify five tools drawn from management accounting where improved knowledge would have a substantial impact including cost management, throughput... View Details
Keywords: Martha Lagace
- 10 Jul 2000
- Research & Ideas
IT Links for Boundaryless Companies
seeing real innovation in business, not in products but in what business does." Economic Facts Of Life There are three key characteristics of information technology markets—three economic facts of life, said Upton, that can help show... View Details
Keywords: by Kenneth Liss
- 17 Oct 2017
- First Look
First Look at New Research and Ideas, October 17, 2017
responsibilities—including product management, marketing, growth, and sales—to help you figure out if you want to join a startup and what to expect if you do. You'll gain insight into how successful startups operate and learn to assess... View Details
Keywords: Sean Silverthorne
- 10 Sep 2024
- Research & Ideas
What Happens When Business Owners Turn to ChatBots for Advice
AI’s capabilities to help solve business problems, particularly in parts of the world with fewer resources and less access to technology. “The fact that generative AI was a little over a year old, and we could use it to advise several hundred Kenyan entrepreneurs how... View Details
Keywords: by Ben Rand
- 28 Sep 2010
- First Look
First Look: September 28, 2010
positively related to performance when teams are dispersed geographically, have less human capital, or are faced with particularly complex tasks. Our findings offer insight for theory and practice into how accessing stored organizational knowledge can View Details
Keywords: Sean Silverthorne
- 22 Nov 2016
- First Look
November 22, 2016
commercial implications—the technology would be immensely important to biotechnology firms looking to develop gene therapy products and was, therefore, sure to generate strong revenues for whichever entity owned the IP—but would also... View Details
Keywords: Sean Silverthorne
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
good and bad should by driven by deep insight into who your customers are and what they need operationally. Someone has to pay for it. Service excellence must be funded in some way. You can find a palatable way to charge your customers more for it, reduce costs while... View Details
- 28 Nov 2012
- What Do You Think?
Should Pay-for-Performance Compensation be Replaced?
to numbers such as operating profit. This does not mitigate the argument against short-term incentives. Nor does it address the tendency of compensation committees to rely on numbers rather than judgment. Going even further, perhaps nonfinancial measures, such as those... View Details
Keywords: by James Heskett
- 06 Jan 2010
- What Do You Think?
Is a Stringent Climate Change Agreement a Pot of Gold?
causing global warming and turn that energy and resources into actually improving our way of life with limited impact on our world." Tom Dolembo questioned whether agreements are necessary. He believes that change driven by... View Details
- 29 May 2007
- First Look
First Look: May 29, 2007
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=707474 Tiger-Tread Harvard Business School Case 507-077 Describes an innovative product launch for which a marketing plan and a breakeven analysis are needed. To introduce... View Details
Keywords: Martha Lagace
- 26 Jun 2000
- Research & Ideas
What’s an Internet Business Model? Ask a Health Care Professional
business: customers, products, value propositions, the capabilities and advantages any player brings that will allow the plans to meet success. And while businesses have always used a "platform" of technology of one kind or another to deliver View Details
- 13 Jul 2010
- First Look
First Look: July 13
productivity improvement plus growth strategy? While they consider these options in September 2008, the credit markets are about to clamp shut as a global financial crisis is around the corner. Purchase this... View Details
Keywords: Martha Lagace
- 21 May 2001
- Research & Ideas
From Tigers to Kaleidoscopes: Thinking About Future Leadership
opportunities for both independence and active engagement of their most talented employees. Since many companies can get their hands on the same technology, the same markets, the same production methods and the same distribution channels... View Details
Keywords: by Martha Lagace
- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
previously believed. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53610 in press Journal of Personality and Social Psychology Enacting Rituals to Improve Self-control By: Tian, D.A., J. Schroeder, G. Haubl, J. Risen,... View Details
Keywords: Sean Silverthorne
- 13 Oct 2003
- Research & Ideas
How to Pick Managers for Disruptive Growth
succeed in that context. The "graduates" of this school would have finely honed operational skills in managing quality programs, process improvement teams, and cost-control efforts. Even the most senior manufacturing executives... View Details
Keywords: by Michael Raynor
- 21 Oct 2014
- First Look
First Look: October 21
compensation and incentives, performance reviews, and measuring sales effectiveness. Part 4 examines broader organizational requirements for effective selling and strategy implementation: developing sales managers who can manage and View Details
Keywords: Sean Silverthorne
- 08 Dec 2008
- Research & Ideas
Thinking Twice About Supply-Chain Layoffs
"What's not to like about an enjoyable service environment and knowledgeable employees? But they aren't always the key to profits," Ton says. "My findings suggest that for retailers that sell undifferentiated products, offer a self-service environment, and compete on... View Details
- 21 Nov 2006
- First Look
First Look: November 21, 2006
existing teams improve or adapt. Second, some have argued that teams play a crucial role in organizational learning. These interests have produced a growing and heterogeneous literature. Empirical studies of learning by small groups or... View Details
Keywords: Sean Silverthorne