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Show Results For
- All HBS Web
(1,569)
- People (3)
- News (484)
- Research (852)
- Events (9)
- Multimedia (21)
- Faculty Publications (557)
- 13 Nov 2020
- News
Expanding Summer Fellowships to Support Students
market. “Many summer internships were canceled,” explains Kristen Fitzpatrick (MBA 2003), managing director of HBS’s Career & Professional Development (CPD). “Graduating students who already had job offers saw their start dates delayed, and those interested in hard-hit... View Details
- 11 Jul 2017
- First Look
First Look at New Ideas and Research, July 11
we theorize and then test that under conditions of increased workload, individuals may choose to complete easier tasks in order to manage their workload. We label this behavior Task Completion Bias (TCB). Using two years of data from a View Details
Keywords: Sean Silverthorne
- 21 Aug 2018
- First Look
New Research and Ideas, August 21, 2018
underlying reasons for their limited success. Our analysis of American Hospital Association (AHA) data on hospital-based ACOs found that many organizations do not have the capability to track and share performance metrics, including... View Details
Keywords: Dina Gerdeman
- 01 Dec 2011
- News
Reimagining the MBA
solicit input on the ground, refine, and finally present their completed proposal to their partner organization. Moon draws on a medical school analogy to describe the immersion experience. “For decades medical schools have understood the benefits of sending their... View Details
- 01 Dec 2010
- News
This Is What I Do
Katie Hood: Fast Forward Hood Hood and Fox In the hit movie Back to the Future, actor Michael J. Fox plays Marty McFly, a teenager in a hurry. Accidentally sent backward through time, Marty encounters a slew of nasty complications. (One of his main concerns is eluding... View Details
Keywords: Garry Emmons; time travel; Hospitality; Hospitality; Hospitality; Hospitality; Hospitality; Hospitality; Hospitality
- 21 Dec 2010
- First Look
First Look: December 21
an outsourcing firm complete radiological reads for hospital customers. We find that customer-, domain-, and technology-specific experience—as compared to other experience-leads to improved productivity. We discuss the implications of our... View Details
- 01 Jun 2018
- News
June 2018 Alumni and Faculty Books
successfully balance the needs of their egos with the collective needs of their organizations, they can see increased profits and a workforce unified around a common goal. The War on Error: A Hospital Field Manual by W.T. Subalusky (AMP... View Details
- 15 Oct 2013
- First Look
First Look: October 15
coordination. Yet some work settings operate with fluid personnel, making stable team structures with ongoing relationships infeasible. We study the adaption of team structures for fluid work settings in a hospital emergency department... View Details
Keywords: Sean Silverthorne
- 24 Oct 2006
- First Look
First Look: October 24, 2006
plan or lose control of Medco to Temasek. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=207021 Mount Auburn Hospital: Physician Order Entry Harvard Business School Case 603-060 Mount Auburn Hospital is... View Details
Keywords: Sean Silverthorne
- 17 Nov 2003
- Research & Ideas
The Business Case for Diabetes Disease Management
the number of hospitalizations and severe complications among diabetic patients," they wrote. Disease management, then, can take several approaches. The simplest is probably for the healthcare provider to offer a monitoring system... View Details
- 01 Jun 2015
- News
Leadership on a Global Stage
lost all five fingers on his left hand while trying to protect his men from a defective distraction grenade that exploded prematurely. Jefferson was hospitalized for months and then well for the first time in years, he didn’t know what... View Details
Keywords: Robert S. Benchley
- 26 Sep 2017
- First Look
First Look at New Research and Ideas, September 26, 2017
than projected by the Congressional Budget Office in 2009. Using detailed data on the breadth of both hospital and physician networks, we studied the prevalence of narrow networks and quantified the association between network breadth and... View Details
Keywords: Sean Silverthorne
- Profile
Adam Kanner
modeled his concept on the travel and hospitality industries which employed dynamic pricing and relied on successful outlets like Priceline, Expedia and others to sell airline seats and hotel rooms in a manner that was not disruptive to... View Details
- 15 Aug 2005
- HBS Case
Classic Cases Live On at HBS
dollars for that?' They come to grips with the idea that physical appearance plays a part in how you price a car, but with an industrial product, it's all about the value you create." Hernias R Us Case: Shouldice Hospital Limited... View Details
Keywords: by Garry Emmons
- 01 Mar 2005
- News
Answering the Call
the value you create.” Illustration by PJ Loughran Hernias R Us Case: Shouldice Hospital Limited Written: 1983 Copies Sold: 240,911 Shouldice Hospital, a Canadian facility that performs hernia operations only, has developed procedures to... View Details
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
relatively high return (for the industry) to employees and investors. This “trifecta,” which occurs as a result of outstanding service design and delivery, can be found in only a few very special organizations such as Apollo Hospitals in... View Details
- 06 Nov 2012
- First Look
First Look: November 6
organizations in 20 countries, they and their interview team assessed how well manufacturers, schools, and hospitals adhere to three management basics: targets, incentives, and monitoring. They found that huge numbers of companies follow... View Details
Keywords: Sean Silverthorne
- 01 Dec 2000
- News
Latin America's Decade
In One Hundred Years of Solitude, his epic allegory of Latin American history and sensibility, novelist Gabriel García Márquez describes how a revolutionary technology from the outside world is brought to the sleepy, archetypal hamlet of Macondo. "Every year, during... View Details
- 01 Mar 2023
- News
Enabling Students to Pursue Their Passions
David Velasquez (MBA/MPP 2023, MD 2024), right, at the GOTVax mobile clinic in greater Boston he helped to cofound. Photos courtesy David Valesquez David Velasquez (MBA/MPP 2023, MD 2024), right, at the GOTVax mobile clinic in greater Boston he helped to cofound.... View Details
Keywords: April White
- 25 Jan 2022
- Blog Post
Feeling Seen: What to Say When Your Employees Are Not OK
healthcare workers in a children’s hospital whether they trusted their coworkers and whether their colleagues had acknowledged their feelings in the previous two weeks. They posed questions like: “When my coworkers see that I am... View Details
Keywords: All Industries