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Show Results For
- All HBS Web
(1,775)
- People (5)
- News (172)
- Research (1,505)
- Events (2)
- Multimedia (5)
- Faculty Publications (1,307)
- Research Summary
Overview
By: Ryan W. Buell
From creating flight itineraries online, to interacting with tellers to complete complex banking transactions, to engaging with the government to address civic problems, customers are playing an increasingly vital role in the performance of operations in a broadening... View Details
Keywords: Service Operations; Customer Satisfaction; Customer Retention; Customer Behavior; Operational Transparency; Customer Compatibility; Engagement; Customers; Decision Making; Design; Management; Operations; Quality; Relationships; Social Psychology; Technology; Value; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry
- October 2002 (Revised January 2013)
- Case
Krispy Kreme Doughnuts
By: Paul M. Healy
Krispy Kreme is a rapidly growing firm with a business model that has excited Wall Street. View Details
Keywords: Business Growth and Maturation; Business Model; Financial Statements; Forecasting and Prediction; Financial Reporting; Performance Evaluation; Business Strategy; Food and Beverage Industry; New York (city, NY)
Healy, Paul M. "Krispy Kreme Doughnuts." Harvard Business School Case 103-018, October 2002. (Revised January 2013.)
- October 1999
- Supplement
Cherkizovsky Group, The (C)
By: Lynn S. Paine and Hal Hogan
Supplements the (A) case. View Details
Paine, Lynn S., and Hal Hogan. "Cherkizovsky Group, The (C)." Harvard Business School Supplement 300-051, October 1999.
- February 1987 (Revised November 1991)
- Supplement
Distillers Company plc (D)
By: W. Carl Kester and Richard P. Melnick
Keywords: Food and Beverage Industry
Kester, W. Carl, and Richard P. Melnick. "Distillers Company plc (D)." Harvard Business School Supplement 287-067, February 1987. (Revised November 1991.)
- February 1987 (Revised November 1991)
- Supplement
Distillers Company plc (B)
By: W. Carl Kester and Richard P. Melnick
Keywords: Food and Beverage Industry
Kester, W. Carl, and Richard P. Melnick. "Distillers Company plc (B)." Harvard Business School Supplement 287-065, February 1987. (Revised November 1991.)
- April 2007
- Teaching Note
McDonald's Corporation: Managing a Sustainable Supply Chain (TN)
By: Ray A. Goldberg and Jessica Droste Yagan
Teaching Note to (907-414). View Details
Keywords: Food and Beverage Industry
- November 2005 (Revised November 2006)
- Supplement
Pine Ridge Winery, LLC Global Environment (B)
By: Joseph B. Lassiter III and Lauren Barley
Keywords: Food and Beverage Industry
Lassiter, Joseph B., III, and Lauren Barley. "Pine Ridge Winery, LLC Global Environment (B)." Harvard Business School Supplement 806-061, November 2005. (Revised November 2006.)
- December 2010
- Supplement
Urban Water Partners (B) (CW)
By: Karthik Ramanna and George Serafeim
Supplement to 111029 View Details
- 07 Aug 2009
- What Do You Think?
Why Can’t Americans Get Health Care Right?
"consumer choice and honest competition are usually achieved without a public provider. We don't need government-run grocery stores or government-run gas stations to ensure that Americans can buy View Details
- 01 Oct 1999
- News
Eight Among Many: Robert F. Diromualdo
DiRomualdo spent four years in the Navy as an aviation reconnaissance officer during the Vietnam War before earning his MBA. He then worked for several firms, most notably Hickory Farms, the faltering specialty foods company that he... View Details
Keywords: James E. Aisner
- 23 Dec 2008
- First Look
First Look: December 23, 2008
CEO of the world's largest food and beverage company. His predecessor, Peter Brabeck, had delivered 12 years of outstanding results while moving the company toward a new vision... View Details
Keywords: Martha Lagace
- April 2011
- Teaching Note
Todovino: Can Your Rival be Your Friend? (TN)
By: Francisco de Asis Martinez-Jerez
Teaching Note for 111071. View Details
- November 2005
- Supplement
The Auction for Burger King (B)
By: Carliss Y. Baldwin and James Quinn
Keywords: Food and Beverage Industry
Baldwin, Carliss Y., and James Quinn. "The Auction for Burger King (B)." Harvard Business School Supplement 906-013, November 2005.
- May 1995 (Revised August 1999)
- Case
Internationalizing the Cola Wars (B): The Battle for India
By: David B. Yoffie and Richard Seet
Analyzes the tactical battle of the cola giants in India. View Details
Yoffie, David B., and Richard Seet. "Internationalizing the Cola Wars (B): The Battle for India." Harvard Business School Case 795-187, May 1995. (Revised August 1999.)
- October 2018 (Revised August 2019)
- Module Note
Supply Chain Management
By: Willy C. Shih
This note on supply chain management provides background for the seven class supply chain module in the Technology & Operations Management required curriculum course taught at the Harvard Business School. This module includes four broad topics: sourcing and supply... View Details
Keywords: Supply Chain Information; Supply ＆ Demand; Supply Chain Industries; Supply Chain Management; Supply Chain; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; United States; Asia; Europe; Japan; China
Shih, Willy C. "Supply Chain Management." Harvard Business School Module Note 619-023, October 2018. (Revised August 2019.)
- 10 Jul 2018
- Blog Post
Embracing Entrepreneurship & the Asian American Community
then went on to sell it to SalesForce. Kyle is now a VC at DCM Ventures. Andrew and Bin from Boba Guys - I’m particularly interested in scaling out Food & Beverage... View Details
- November 2010
- Article
Capitalizing on the Underdog Effect
By: Anat Keinan, Neeru Paharia and Jill Avery
This article presents the results of a study that investigated the use of the underdog effect in marketing. The idea of triumphing over disadvantages by impassioned determination is said to be a powerfully positive image, which can lead consumers to choose a brand over... View Details
Keywords: Marketing; Brand Management; Brands; Brand Positioning; Competitive Positioning; Competition; Brands and Branding; Advertising Campaigns; Marketing Communications; Marketing Strategy; Apparel and Accessories Industry; Apparel and Accessories Industry; Apparel and Accessories Industry; Apparel and Accessories Industry; Apparel and Accessories Industry; Apparel and Accessories Industry
Keinan, Anat, Neeru Paharia, and Jill Avery. "Capitalizing on the Underdog Effect." Harvard Business Review 88, no. 11 (November 2010): 32.
- 2009
- Foreword
American Soft Drink Industry
By: Shon R. Hiatt
Hiatt, Shon R. "American Soft Drink Industry." Foreword to Soft Drink Bottlers of the United States, by Dennis Fewless and Christopher Weide. Jacksonville, FL: Platform 3 Research, 2009.
- February 2000 (Revised August 2003)
- Teaching Note
Boston Chicken, Inc. TN
By: Paul M. Healy
Teaching Note for (9-198-032). View Details
- October 1994
- Supplement
Frito-Lay, Decision Support System Software: Windows Version
Applegate, Lynda M. "Frito-Lay, Decision Support System Software: Windows Version." Harvard Business School Spreadsheet Supplement 195-724, October 1994.