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      • August 2000
      • Case

      Alison Brown of Compass Records

      By: Teresa M. Amabile and Amy Blitz
      Highly acclaimed recording artist, banjo player, and jazz/blue grass composer Alison Brown has used her artistic experience and MBA-based business savvy to found a successful independent record company with bassist/husband Garry West. Representing a stellar roster of... View Details
      Keywords: Entrepreneurship; Technological Innovation; Growth and Development Strategy; Growth Management; Industry Structures; Service Delivery; Business Strategy; Expansion; Entertainment and Recreation Industry; Music Industry
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      Amabile, Teresa M., and Amy Blitz. "Alison Brown of Compass Records." Harvard Business School Case 801-089, August 2000.
      • 2000
      • Working Paper

      Experience Versus Learning: Evidence from the Adoption of Minimally Invasive Cardiac Surgery

      By: Gary Pisano, Richard M.J. Bohmer and Amy C. Edmondson
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      Pisano, Gary, Richard M.J. Bohmer, and Amy C. Edmondson. "Experience Versus Learning: Evidence from the Adoption of Minimally Invasive Cardiac Surgery." Harvard Business School Working Paper, No. 00-036, June 2000.
      • 2000
      • Article

      Reckoning with the Past: The Contrast between the Kenyan and South African Experiences

      By: Caroline M. Elkins
      Keywords: Truth-telling; War; Conflict and Resolution; History
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      Elkins, Caroline M. "Reckoning with the Past: The Contrast between the Kenyan and South African Experiences." Social Dynamics 26, no. 2 (2000): 8–28.
      • March 2000
      • Exercise

      Developing Products on Internet Time: A Process Design Exercise

      By: Stefan H. Thomke
      This team exercise allows students to experience some of the dynamics of developing products in the fast-paced Internet environment and was inspired by the browser war between Netscape and Microsoft. Designed to be taught in a single class session, the exercise... View Details
      Keywords: Product Development; Internet and the Web; Problems and Challenges; Risk and Uncertainty; Design; Decisions; Management Practices and Processes; Integration; Organizations; Competition
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      Thomke, Stefan H. "Developing Products on Internet Time: A Process Design Exercise." Harvard Business School Exercise 600-121, March 2000.
      • March 2000 (Revised February 2005)
      • Case

      Thomas Weisel Partners (B): Year One

      By: Thomas J. DeLong, Ashish Nanda and Scott D Landry
      After its launch in February 1999, Thomas Weisel Partners experiences rapid growth in its first year. This case details the inaugural year's development and probes what steps the firm should take to continue the momentum. View Details
      Keywords: Competitive Strategy; Financial Institutions; Management Teams; Growth Management; Financial Services Industry
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      DeLong, Thomas J., Ashish Nanda, and Scott D Landry. "Thomas Weisel Partners (B): Year One." Harvard Business School Case 800-331, March 2000. (Revised February 2005.)
      • March 2000
      • Case

      Magdalena Yesil

      By: Myra M. Hart and Mary Rotelli
      Magdalena Yesil, investor and former entrepreneur, must decide whether to become a venture partner at US Venture Partners. This case discusses career progression, entrepreneurship, and deciding among career alternatives. Yesil's entrepreneurial experiences include... View Details
      Keywords: Decision Choices and Conditions; Entrepreneurship; Personal Development and Career; Partners and Partnerships
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      Hart, Myra M., and Mary Rotelli. "Magdalena Yesil." Harvard Business School Case 800-350, March 2000.
      • Article

      The Dynamics of Reorganization in Matching Markets: A Laboratory Experiment Motivated by a Natural Experiment

      By: John H. Kagel and A. E. Roth
      Keywords: Markets; Restructuring
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      Kagel, John H., and A. E. Roth. "The Dynamics of Reorganization in Matching Markets: A Laboratory Experiment Motivated by a Natural Experiment." Quarterly Journal of Economics 115, no. 1 (February 2000): 201–235.
      • January 2000 (Revised February 2000)
      • Case

      The HBS California Research Center

      By: Ashish Nanda, Thomas J. DeLong and Scott D Landry
      Harvard Business School's (HBS) California Research Center, a three-year experiment initiated in July 1997 to facilitate research, case-writing, and course development centered in the Silicon Valley Region, has been a "phenomenal success." In June 1999, HBS Dean Kim... View Details
      Keywords: Business Education; Growth and Development Strategy; Corporate Strategy; Success; Education Industry; San Francisco
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      Nanda, Ashish, Thomas J. DeLong, and Scott D Landry. "The HBS California Research Center." Harvard Business School Case 800-189, January 2000. (Revised February 2000.)
      • December 1999
      • Case

      Sun Microsystems, Inc. (A): An Enterprise of Change

      By: Rosabeth M. Kanter and Jane Roessner
      In 1999, Sun Microsystems, Inc., was claiming a leadership position in the burgeoning world of e-commerce and networking computers. Its goal: "to dot-com the world." What was it about Sun's culture that made it so conducive to innovation and entrepreneurship? And how... View Details
      Keywords: Business Ventures; Leading Change; Innovation Leadership; Information Infrastructure; Corporate Entrepreneurship; Business Growth and Maturation; Growth and Development Strategy; Global Strategy; Experience and Expertise; Technology Industry; Computer Industry
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      Kanter, Rosabeth M., and Jane Roessner. "Sun Microsystems, Inc. (A): An Enterprise of Change." Harvard Business School Case 300-074, December 1999.
      • December 1999
      • Case

      Sun Microsystems, Inc. (B): Nurturing Entrepreneurs and Change Agents

      By: Rosabeth M. Kanter and Jane Roessner
      Thirty-one "change agents" at Sun Microsystems, Inc. told the story of their most recent significant change project: its origins and goals, the project team, the chronology of the work, the challenges, results, and lessons learned. Their stories answer two questions:... View Details
      Keywords: Change Management; Projects; Problems and Challenges; Outcome or Result; Learning; Experience and Expertise; Independent Innovation and Invention; Corporate Entrepreneurship; Technology Industry; Computer Industry
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      Kanter, Rosabeth M., and Jane Roessner. "Sun Microsystems, Inc. (B): Nurturing Entrepreneurs and Change Agents." Harvard Business School Case 300-081, December 1999.
      • December 1999 (Revised April 2000)
      • Case

      Franco Bernabe: Reflections on Telecom Italia (A)

      By: Linda A. Hill and Kristin Doughty
      In November 1998, Franco Bernabe left ENI to become CEO of Telecom Italia, Italy's primary telecommunications provider. Three months later, Roberto Colaninno, CEO of Olivetti SpA, an Italian computer and telecom company one fifth the size of Telecom Italia, launched a... View Details
      Keywords: Management Teams; Mergers and Acquisitions; Planning; Telecommunications Industry; Italy
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      Hill, Linda A., and Kristin Doughty. "Franco Bernabe: Reflections on Telecom Italia (A)." Harvard Business School Case 400-060, December 1999. (Revised April 2000.)
      • November 1999 (Revised March 2003)
      • Case

      Webvan: Groceries on the Internet

      By: John A. Deighton and Kayla Bakshi
      What are the prospects for grocery shopping on the Web? This case invites a comparison of seven business models, with particular emphasis on Webvan. Why does the investment community value Webvan at $7.8 billion after less than six months of operating experience, and... View Details
      Keywords: Business Model; Experience and Expertise; Investment; Information; Marketing; Distribution Channels; Service Delivery; Cognition and Thinking; Internet and the Web; Retail Industry; Service Industry
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      Deighton, John A., and Kayla Bakshi. "Webvan: Groceries on the Internet." Harvard Business School Case 500-052, November 1999. (Revised March 2003.)
      • November 1999 (Revised April 2008)
      • Case

      Revere Street

      By: Arthur I Segel, John H. Vogel, Jr., Lisa Strope and Erich Dylus
      Although inexperienced in real estate, Edward Alexander hopes in June 1999 that youthful enthusiasm and an $80,000 inheritance will help him enter the real estate business. His experience chronicles the process of finding, evaluating, and acquiring a four-unit... View Details
      Keywords: Acquisition; Investment; Housing; Real Estate Industry; Boston
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      Segel, Arthur I., John H. Vogel, Jr., Lisa Strope, and Erich Dylus. "Revere Street." Harvard Business School Case 800-147, November 1999. (Revised April 2008.)
      • October 1999 (Revised February 2000)
      • Case

      Steinway & Sons: Buying a Legend (A)

      By: John T. Gourville and Joseph B. Lassiter III
      It is 1995 and Steinway & Sons has just been purchased by two young entrepreneurs. For 140 years, Steinway has held the reputation for making the finest quality grand pianos in the world. The past 25 years have proven to be a challenge, however. First, the company has... View Details
      Keywords: Business Startups; Decisions; Entrepreneurship; Globalization; Crisis Management; Brands and Branding; Marketing Strategy; Quality; Competitive Strategy; Manufacturing Industry; Japan; New York (state, US)
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      Gourville, John T., and Joseph B. Lassiter III. "Steinway & Sons: Buying a Legend (A)." Harvard Business School Case 500-028, October 1999. (Revised February 2000.)
      • 1999
      • Working Paper

      Marshall Field, 1834-1906: The Retail Brand as a Customer Experience

      By: Nancy F. Koehn
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      Koehn, Nancy F. "Marshall Field, 1834-1906: The Retail Brand as a Customer Experience." Harvard Business School Working Paper, No. 00-020, September 1999.
      • June 1999 (Revised August 2004)
      • Case

      Friendly Fenway Program, The: The Value of Experience Enhancement

      By: Stephen A. Greyser
      The marketing head of the Boston Red Sox is reviewing the team's "Friendly Fenway" fan satisfaction program. The program is described in the context of the team's on-the-field performance, the ballpark's character, and team marketing and fan-building in general. The... View Details
      Keywords: Customer Satisfaction; Revenue; Framework; Management; Marketing Reference Programs; Performance; Boston
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      Greyser, Stephen A. "Friendly Fenway Program, The: The Value of Experience Enhancement." Harvard Business School Case 599-035, June 1999. (Revised August 2004.)
      • April 1999 (Revised September 2001)
      • Case

      Penelope's Personal Pocket Phones

      By: Paul A. Gompers
      Provides students with an opportunity to use simple real options analysis to value a startup. Penelope Phillips is deciding whether to start a company to make wireless phones. Students get experience using traditional discounted cash flow valuation and a real options... View Details
      Keywords: Valuation; Entrepreneurship; Business Startups; Mobile and Wireless Technology; Capital Budgeting; Corporate Finance; Manufacturing Industry; Electronics Industry
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      Gompers, Paul A. "Penelope's Personal Pocket Phones." Harvard Business School Case 299-004, April 1999. (Revised September 2001.)
      • 1999
      • Chapter

      Intrinsisch motivierte Fairneß: Experimente und Realität [Intrinsically Motivated Fairness: Experiments and Reality]

      By: Felix Oberholzer-Gee and Reiner Eichenberger
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      Oberholzer-Gee, Felix, and Reiner Eichenberger. "Intrinsisch motivierte Fairneß: Experimente und Realität [Intrinsically Motivated Fairness: Experiments and Reality]." In Institutionen prägen Menschen: Bausteine zu einer allgemeinen Institutionenökonomik, edited by Martin Held and Hans G. Nutzinger, 148–170. Frankfurt: Campus Verlag, 1999, German ed.
      • December 1998 (Revised August 2004)
      • Case

      Major League Soccer--1996-1998: Now, Later...Never?

      By: Stephen A. Greyser and Kirk A. Goldman
      Major League Soccer (MLS) has entered the U.S. "big league" sports arena. This case reviews its first several years. Students must determine the basic business model of MLS in the context of changes in the fan acceptance of soccer in the United States. A comparison... View Details
      Keywords: Business Model; Success; Performance Evaluation; Sports; Sports Industry; United States
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      Greyser, Stephen A., and Kirk A. Goldman. "Major League Soccer--1996-1998: Now, Later...Never?" Harvard Business School Case 599-023, December 1998. (Revised August 2004.)
      • December 1998
      • Case

      MD Foods Amba

      By: Ray A. Goldberg, Carin-Isabel Knoop and Cate Reavis
      In 1998, MD Foods, a Denmark-based dairy cooperative, was searching for growth opportunities that would enable it to become northern Europe's preferred retail dairy supplier. The options being considered included expanding in existing markets, entering into new... View Details
      Keywords: Cooperative Ownership; Growth and Development Strategy; Expansion; Market Entry and Exit; Alliances; Innovation and Management; Food and Beverage Industry; Europe; United Kingdom; Denmark
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      Goldberg, Ray A., Carin-Isabel Knoop, and Cate Reavis. "MD Foods Amba." Harvard Business School Case 599-052, December 1998.
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