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Show Results For
- All HBS Web
(5,202)
- People (25)
- News (1,559)
- Research (2,661)
- Events (18)
- Multimedia (111)
- Faculty Publications (1,723)
- 07 Feb 2017
- Research & Ideas
The Right Way to Cry in Front of Your Boss
field like social work that usually has a higher tolerance for emotional displays? “Where [reframing] really helps is if you’re in an environment where emotion isn’t acceptable,” Wolf says. “If you’re in an organization where people don’t... View Details
Keywords: by Roberta Holland
- 15 Nov 2022
- Book
Stop Ignoring Bad Behavior: 6 Tips for Better Ethics at Work
own life as well. Our “ordinary complicity” might be continuing to work for a company we believe is destroying the environment or maybe ignoring ongoing sexual harassment perpetrated by a colleague. “Rather than dig in and learn more, we... View Details
Keywords: by Pamela Reynolds
- 22 Feb 2024
- Blog Post
It’s Time to Build: Why the MS/MBA Is Right for You!
generally applicable, I also hoped to stay technical where possible, especially in 2021 amid the changing environment for AI and Web3. A conversation with a friend and mentor Emily Batt (MS/MBA 2020) convinced me that Harvard’s MS/MBA was... View Details
- 20 Sep 2017
- Research & Ideas
The Three Types of Leaders Who Create Radical Change
likely someone who has studied, lived, or experienced something beyond the norms in a given environment and thus is able to create a vision of a different future that nonetheless makes sense to, and captivates, those living within the... View Details
Keywords: by Carmen Nobel
- 26 Sep 2014
- Working Paper Summaries
Dangerous Expectations: Breaking Rules to Resolve Cognitive Dissonance
- November 2015 (Revised February 2016)
- Supplement
Allianz Turkey: Focus on the Customer (B)
By: W. Earl Sasser and Gamze Yucaoglu
At the age of 39, Solmaz Altın took over the helm at Allianz Turkey. Solmaz quickly realized that, although the insurance market was thinly penetrated in Turkey, the company was operating in a very competitive environment with pressure on prices and, hence, cost... View Details
Keywords: Service Excellence; Customer Experience; Customer Service; Emerging Market; Customer Focus; Net Promoter Score; Customer Relationship Management; Competition; Leading Change; Service Operations; Emerging Markets; Customer Satisfaction; Insurance Industry; Turkey
Sasser, W. Earl, and Gamze Yucaoglu. "Allianz Turkey: Focus on the Customer (B)." Harvard Business School Supplement 316-094, November 2015. (Revised February 2016.)
- August 2003 (Revised August 2024)
- Case
Fighting the Battle of the Bulge—Evaluating Do Good/Do Well Innovations in Morbid Obesity Treatment
By: Regina E. Herzlinger and John McDonough
Many health care innovations appear successful; but fail. This is the first case in the Innovating Health Care course that investigates how to create successful health care innovations. It is part of the first module in the course. This module focuses on how to... View Details
Keywords: Three Pillars; Industry Analysis; Health Care and Treatment; Innovation and Invention; Innovation and Management; Medical Specialties; Health Industry
Herzlinger, Regina E., and John McDonough. "Fighting the Battle of the Bulge—Evaluating Do Good/Do Well Innovations in Morbid Obesity Treatment." Harvard Business School Case 304-009, August 2003. (Revised August 2024.)
Productive Tensions: How Every Leader Can Tackle Innovation’s Toughest Trade-Offs
How leaders can recast innovation’s toughest trade-offs—efficiency vs. flexibility, consistency vs. change, product vs purpose—as productive tensions.
Why is leading innovation in today’s dynamic business environment so distressingly... View Details
- Web
Compute Cluster and Data Storage - Research Computing Services
Please note that all documentation about the HBSGrid has been moved to a self-contained, searchable documentation site here: https://hbs-rcs.github.io/hbsgrid-docs/ . Compute Cluster The HBS compute cluster (HBSGrid) is an advanced computing View Details
- Web
HBR Classics - Alumni
Last Name, HBS email address, and create a password. Click Validate If you have completed the registration, then you may access the HBR directly: http://hbr.org/ . Managing Others Managing the Business Managing the Environment Managing... View Details
- Web
Events - Business History
John’s), Valeria Giacomin (Bocconi) and Sudev Sheth (Lauder Institute, University of Pennsylvania). The event was organized by Geoffrey Jones and Tarun Khanna. Nov 20 20 Nov 2023 Business History Seminar: Business, Society, and the View Details
- 10 Aug 2010
- First Look
First Look: August 10
article theorizes and tests empirically the conditions under which organizations' internal compliance structures are particularly likely to shape their compliance practices and outcomes. We argue that the institutionalization of these structures depends on the extent... View Details
Keywords: Martha Lagace
- 09 Nov 2022
- In Practice
COP27: What Can Business Leaders Do to Fight Climate Change Now?
The US government’s newly passed Inflation Reduction Act will direct $370 billion toward advancing renewal energy and reducing greenhouse gas emissions—the country's largest investment in fighting climate change so far. As business and government leaders around the... View Details
Keywords: by Lynn Schenk and Danielle Kost
- 06 Oct 2008
- Research & Ideas
Updating a Classic: Writing a Great Business Plan
which has a negative effect on all ventures, sensible and nonsensical. I would also reinforce the idea that entrepreneurship is critical around the world. We are confronted with many crises from health care to the environment to global... View Details
Keywords: by Sean Silverthorne
- Web
Alumni - Global
(MBA 1966) Cofounder and chairman, GMO; Founder, Grantham Foundation for the Protection of the Environment Re: Jeremy Grantham (MBA 1966) 01 Jun 2023 HBS Alumni Bulletin Elevator Pitch: Block by Block Re: Curtis Wong (MBA 2019); Timothy... View Details
- 18 Jun 2024
- Research & Ideas
Industrial Decarbonization: Confronting the Hard Challenges of Cement
Cities like Cairo; Chongqing, China; Delhi; and Kinshasa, Congo are experiencing population explosions accompanied by unprecedented demand for homes, offices, factories, and infrastructure. In the United States, the Biden Administration’s policy-driven infrastructure... View Details
- 23 Mar 2023
- Research & Ideas
As Climate Fears Mount, More Investors Turn to 'ESG' Funds Despite Few Rules
Investor interest in social responsibility has skyrocketed in the past three years, even as US regulations to hold companies accountable remain in flux and the environmental, social, and governance (ESG) label itself draws backlash. Investors are willing to pay a... View Details
- 31 May 2011
- First Look
First Look: May 31
performance of business units can be evaluated using measures of economic value creation. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/211061-PDF-ENG China Environment Fund: Doing Well by Doing Good Christopher Marquis and... View Details
Keywords: Sean Silverthorne
- Profile
Davida Bynum
created a deeply enriching environment for me. Outside of schoolwork, she encouraged me to participate in in performing arts, mock government, sports, cheerleading, church activities, and engineering camps. I even attended an aviation... View Details