Engagement - Publications - Faculty & Research

Forthcoming
Chapter

Racism, Causal Explanations, and Affirmative Action

By: Theresa K. Vescio, Amy Cuddy, Faye Crosby and Kevin Weaver

BOOK ABSTRACT: In recent decades, research in political psychology has illuminated the psychological processes underlying important political action, both by ordinary citizens and by political leaders. As the world has become increasingly engaged in thinking about... View Details

Keywords: Prejudice and Bias; Race; Complexity

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Hundreds of large organizations worldwide have used the groundbreaking Service Profit Chain to improve business... View Details

The Magic That Makes Customer Experiences Stick

The field of customer experience (CX) design — which aims to ensure that customers have positive touch points with companies while buying and consuming their products and services — has grown quickly in recent years. Research has shown that memorable experiences,... View Details

26 Aug 2002
Research & Ideas

High-Stakes Decision Making: The Lessons of Mount Everest

learning from past failures. Balancing Competing Forces The Everest case suggests that leaders need to engage in a delicate balancing act with regard to nurturing confidence, dissent, and commitment within their organizations. First,... View Details

Keywords: by Michael A. Roberto

14 Apr 2009
First Look

First Look: April 14, 2009

structures. SWFs seem to engage in a form of trend chasing, since they are more likely to invest at home when domestic equity prices are higher, and invest abroad when foreign prices are higher. Funds see the industry P/E ratios of their... View Details

Keywords: Martha Lagace

Web

HBS - The year in Review

student leadership ( Student Sustainability Associates Program ), employee engagement ( Green Office Program and HBS Green Team volunteer staff), and Executive Education outreach , the entire community is View Details

01 Dec 2014
Working Paper Summaries

Financing Innovation

Keywords: by William R. Kerr & Ramana Nanda

08 Mar 2021
In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details

Keywords: by Dina Gerdeman

Teaching Interest

Overview

By: Jill J. Avery

Creating Brand Value (MBA elective course)

Overview:

In the consumer/retail space, brands are often companies’ most valuable assets and sources of their sustainable competitive advantage. But, managing brands to achieve their full value potential... View Details

02 Feb 2016
First Look

February 2, 2016

variables within the control of practitioners to outcomes they care about using logic they view as feasible. I provide several suggestions for how scholars can enhance research relevance, including engaging practitioners in on-campus... View Details

Keywords: Sean Silverthorne

01 May 2018
First Look

First Look at New Research and Ideas, May 1, 2018

emerged as a core subfield (Messick & Tenbrunsel, 1996). This paper draws on that framework and applies it to negotiations, arguing that not all unethical behavior is intentional; rather, negotiators fall prey to bounded ethicality, View Details

Keywords: Sean Silverthorne

Web

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website constitutes acceptance of such terms. Information you submit Certain transactions in which you choose to engage on the Sites will require your submission of identifiers, including, but not limited to, news feed requests, brochure... View Details

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2023 Reunion Presentations - Alumni

measures reduce US dependence on supply chains linked to China? And what should we do with prices of imports from Vietnam and Mexico on the rise? Paper on Global Supply Chain Great Reallocation CASE STUDY Acquiring and Engaging Talent for... View Details

29 Apr 2014
Working Paper Summaries

Comparing the Cash Policies of Public and Private Firms

Keywords: by Joan Farre-Mensa

Web

Europe - Global

efforts to extend product life cycles, support secondhand retail, and scale mattress recycling. The episode is tied to ongoing case work supported by the Europe Research Center (ERC) and highlights how design, policy, and customer View Details

8 AM – 5 PM EDT, 22 Sep 2016

The HBS What's Next Workshop

While coming back to HBS to reminisce, what about a day to reflect on whats next for you? Led by Professor Tim Butler and facilitated by a team of experienced HBS career coaches, the day-long MBA Alumni "What's Next Workshop" program is based on Career &... View Details

17 Jan 2023
In Practice

8 Trends to Watch in 2023

As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details

Keywords: by Avery Forman

21 Apr 2023
Research & Ideas

The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?

players use to compete. "People are thinking about ways to design policies and products so you can actually engage with the product in more responsible ways without getting people too overinvolved in playing and spending." A new paper by... View Details

Keywords: by Scott Van Voorhis; Video Game; Media & Broadcasting

Web

MBA Experience - Business & Environment

project funding, and programs that support a wide range of career choices, including those that address environmental issues. Engagement Opportunities Discover opportunities to engage with others across... View Details

07 Feb 2022
Research & Ideas

Digital Transformation: A New Roadmap for Success

process than those who reported otherwise. Some roundtable participants have added an "office of ethics" or ombudsman to provide oversight over ethics policies and practices and to adjudicate complex ethical challenges, engaging outside... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards

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