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  • 22 Jan 2013
  • First Look

First Look: Jan. 22

Publication:Academy of Management Annals Abstract The concept of imprinting has attracted considerable interest in numerous fields-including organizational ecology, institutional theory, network analysis, and career research-and has been applied at several levels of... View Details
Keywords: Sean Silverthorne
  • 19 May 2015
  • First Look

First Look: May 19

Abstract—The prominent but unproven intuition that preference heterogeneity reduces redistribution in a standard optimal tax model is shown to hold under the plausible condition that the distribution of preferences for consumption... View Details
Keywords: Sean Silverthorne
  • 17 Aug 2021
  • Blog Post

New Associate Director: Courtney Fairbrother

industry. Before RMI, I worked for a distributed generation developer that specializes in combined heat and power and ground source heat pumps where I was part of their analytics team, constructing renewables. How did you become... View Details
  • 26 Jan 2021
  • News

Clubs See Wealth in FemTech; Health Care Alumni Look at COVID Response

FemTech, the segment of the health care and life sciences industry focused on women’s health. A combined 175 alumni attended the discussions which featured alumni panelists who are investing in, or leading, companies in the FemTech space.... View Details
Keywords: Margie Kelley
  • March 1993 (Revised April 1995)
  • Case

IBM After-Sales Service

By: Janice H. Hammond
IBM has established a service delivery system to provide service and maintenance parts for its installed base of computers. The case outlines the competitive pressures IBM faces from alternative providers of maintenance services (e.g. other OEMs, third-party... View Details
Keywords: Service Delivery; Service Operations; Supply Chain; Supply Chain Management; Logistics; Operations; Distribution; Customer Focus and Relationships; Competitive Strategy; Computer Industry
Related
  • December 2024 (Revised March 2025)
  • Case

Strategy and CEO Succession at Starbucks

By: Krishna G. Palepu and David Lane
On August 13, 2024, Starbucks announced that Laxman Narasimhan who was appointed as the CEO only in September 2023, was stepping down as CEO and board director “with immediate effect.” Laxman would be replaced on September 9 by Brian Niccol, CEO since 2018 of Chipotle... View Details
Keywords: Strategy; Corporate Governance; Leadership; Management Succession; Cost Management; Labor Unions; Working Conditions; Order Taking and Fulfillment; Service Operations; Investment Activism; Governing and Advisory Boards; Resignation and Termination; Food and Beverage Industry; United States
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  • 04 Oct 2022
  • Blog Post

Climate Stories Episode #10: Amanda Li (MBA 2018): Speeding Climate Change Solutions Through Project Finance Efficiencies

and their attendant costs.” This April, before the IRA was passed, Banyan raised an $8.2 million Series A round led by VoLo Earth Ventures with additional investment from Ulu Ventures, Vista Verde Capital, Nomadic Venture Partners and View Details
  • 01 Oct 2001
  • News

Q&A: Orin Smith

every day. In addition to coffee, Starbucks offers tea, pastries, and gift packages; distributes coffee-flavored ice cream and beverages to supermarkets; and maintains the retail Web site starbucks.com. Smith oversaw the company's IPO in... View Details
Keywords: Hanna, Julia; Hospitality; Food and Beverage Stores; Retail Trade
  • 18 Feb 2015
  • First Look

First Look: February 18

authors go beyond the common belief of retail as a monolithic industry and provide a framework that any brick-and-mortar retailer can use to respond to the eCommerce threat. Through six examples, this book demonstrates how this framework... View Details
Keywords: Sean Silverthorne
  • 19 Jul 2011
  • First Look

First Look: July 19

  PublicationsBroadening Focus: Spillovers, Complementarities and Specialization in the Hospital Industry Authors:Jonathan R. Clark and Robert S. Huckman Publication:Management Science (forthcoming) Abstract The long-standing argument... View Details
Keywords: Sean Silverthorne
  • 01 Oct 1996
  • News

Leading In a New Era

industry during the previous decade, the company posted its first losses ever, and for the last five years, American has strived to trim some of its excess growth. Donald Carty, American's president since March 1995, says that dealing... View Details
Keywords: Nancy O. Perry
  • August 2009
  • Case

The TSMC Way: Meeting Customer Needs at Taiwan Semiconductor Manufacturing Co.

By: Willy C. Shih, Chen-Fu Chien, Chintay Shih and Jack Chang
When L.C. Tu receives an emergency order, he is confronted with a range of production scheduling choices, each of which has unique costs and trade-offs. The case was designed to help students understand job-shop style production and the impact of disruptions and... View Details
Keywords: Disruption; Customer Relationship Management; Decision Choices and Conditions; Cost; Order Taking and Fulfillment; Production; Semiconductor Industry; Taiwan
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  • 06 Feb 2007
  • First Look

First Look: February 6, 2007

depression, led to a crisis in the industry. Nonetheless, the pioneering group of forecasters shaped the core problems, and invented many of the techniques, that influenced the maturation of the industry in the decades that followed.... View Details
Keywords: Martha Lagace
  • 18 Sep 2007
  • First Look

First Look: September 18, 2007

modularized. Instead these areas should be located in transaction-free zones so that the costs of transacting do not overburden the system. The boundaries of transaction-free zones constitute breakpoints where firms and industries may... View Details
Keywords: Martha Lagace
  • 01 Dec 2022
  • News

December 2022 Alumni and Faculty Books and Podcasts

industry and provides a comprehensive look at investor-centric marketing and fundraising strategy. Whether you work in hedge funds, private equity, or are aspiring to be part of one, you’ll gain invaluable insights into understanding... View Details
  • Web

Design: At, Into, & Beyond - Race, Gender & Equity

natural human and human-informed technological bias. Embedded Ethics A distributed pedagogy initiative at the Harvard John A. Paulson School Of Engineering And Applied Sciences that embeds philosophers directly into computer science... View Details
  • 01 Mar 2019
  • News

Alumni and Faculty Books for March 2019

mentoring successful cleantech companies. Some highlights: Why there is no such thing as cleantech, there is only money; Avoiding the cleantech fallacy; Pre-marketing your product to avoid problems later; Prioritizing your prospects quantitatively; Finding and managing... View Details
  • 11 Sep 2012
  • First Look

First Look: September 11

and publishing activities. Second, entrepreneurs engaged in the creation of industry associations which could advocate, as well as give the nascent industry credibility and create standards. Finally,... View Details
Keywords: Sean Silverthorne
  • 08 Jan 2008
  • First Look

First Look: January 8, 2008

of luck is the share of the oil industry in the state's economy multiplied by the price of oil. The correlation is negative, suggesting that more reliance on luck is correlated with less individualism. We provide three short models that... View Details
Keywords: Martha Lagace
  • 22 Sep 2009
  • First Look

First Look: September 22

Glaeser, William R. Kerr, and Giacomo A.M. Ponzetto Publication:Journal of Urban Economics (forthcoming) Abstract Employment growth is strongly predicted by smaller average establishment size, both across cities and across industries... View Details
Keywords: Martha Lagace