Publications

29 Jun 2017
Research & Ideas

Why Uber Is Worth Saving and How To Do It

year, a video of the CEO yelling at an Uber driver went viral. "I want Uber to succeed. It’s too important a concept to let it fail" Strictly in terms of numbers, Uber’s steamroller strategy has paid off. Founded in 2009, Uber... View Details

Keywords: by Dina Gerdeman; Transportation

20 Jul 2022
News

Wired to be Inspired

scope of his thinking: You can’t talk about success and strategy without also understanding purpose, they said. Gulati was skeptical. But he decided to explore it, and in conversations with leaders like Blackrock CEO Larry Fink and... View Details

Keywords: Management of Companies and Enterprises; Management

01 May 2017
Blog Post

Getting Out of Your Comfort Zone at HBS

years, I wanted to learn more about how top corporate executives developed turnaround strategies for their companies and managed diverse teams. I also wanted to bring back those same strategies and... View Details

29 Jun 2009
Sharpening Your Skills

Sharpening Your Skills: Leading Change

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered: How do I build my business in this environment? What should leaders communicate? My organization doesn't... View Details

Keywords: by Staff

01 Sep 2024
News

Next Level

In 2017, Sarah Bond’s boss, Phil Spencer, the head of Xbox Gaming, warned her that working in the industry would be very difficult. Not just for the usual reasons that corporate America can be tough, but also because, as a Black woman in gaming—an industry with a... View Details

Keywords: Maggie Mertens; photos by Cameron Karsten; Amusement, Gambling, and Recreation Industries; Arts, Entertainment

02 Jan 2018
Research & Ideas

The Most Popular Stories and Research Papers of 2017

George Serafeim from more than 400 senior investment professionals provides insights into why and how investors use environmental, social, and governance (ESG) information as well as the challenges in using this information. Reinventing the American Wine Industry:... View Details

Keywords: by Sean Silverthorne

01 Sep 2017
News

Alumni on the Best Business Advice They’ve Ever Received

MORE Hear more advice in the special reunion edition of the Skydeck podcast MORE Hear more advice in the special reunion edition of the Skydeck podcast Spring reunions welcomed 3,600 alumni and guests to campus, and the Bulletin staff set up shop on Spangler lawn and... View Details

Keywords: Dan Morrell; Skydeck; podcast; Management of Companies and Enterprises; Management

01 Jun 2015
News

Alumni and Faculty Books for June 2015

High-Profit Strategies in the Age of Techno Service by John A. Goodman (MBA 1971) (AMACOM) These days businesses have more opportunities to enhance the customer experience than ever before. Goodman explains how businesses can design and... View Details

October 2024
Case

Edizione

By: Cynthia A. Montgomery, Dante Roscini, Elena Corsi and Hugo Etchegoyhen

This case study examines the diversification and transformation of Edizione, the Benetton family's holding company originally established to reinvest dividends from the Benetton clothing brand. Edizione expanded significantly in the late 1990s and early 2000s,... View Details

12 Jan 2016
First Look

January 12, 2016

focus of this case is how a technology company such as Avocent, with a dramatically different business model compared to its acquirer, should be integrated into a large, multi-industry conglomerate like Emerson. Underlying this managerial question is a broader View Details

Keywords: Carmen Nobel

Web

Dean Srikant Datar’s 2024 Commencement Remarks | About

together and in an office. Workforces today, though, can be remote or hybrid, and many are global, making this approach infeasible and ineffective. Leading in this environment requires more reliance on culture and trust. Managers will... View Details

Profile

Nathalie du Preez

Finding leadership she can take home Nathalie suspected that with its emphasis on leadership and the diversity of its student body, HBS would give her the multidimensional insight she sought. Her first visit confirmed her expectations. "I attended a View Details

January 2006 (Revised June 2008)
Case

Lehman Brothers (A): Rise of the Equity Research Department

By: Ashish Nanda, Boris Groysberg and Lauren Prusiner

Under Jack Rivkin's leadership, Shearson Lehman's research department rose from relative obscurity to the highest ranking research department on Wall Street within three years. When Rivkin is promoted to head of equity, he wonders how to succeed in his new position. A... View Details

Keywords: Talent and Talent Management; Leadership; Service Operations; Organizational Culture; Research; Alignment

December 2024 (Revised March 2025)
Case

The Shouldice Hospital Today

By: James Heskett and Roger Hallowell

The leadership and staff of Shouldice Hospital in Toronto, Canada have, for 75 years, sought to do one thing better than any other hospital in the world, repair inguinal hernias. For some years, a possible second hospital in another market has been under consideration.... View Details

Keywords: Joint Ventures; Health Care and Treatment; Growth and Development Strategy; Organizational Culture; Expansion; Health Industry; Toronto; Canada; United States

June 2010
Teaching Note

Diamond Foods (TN)

By: David E. Bell, Natalie Kindred and Mary Louise Shelman

Teaching Note for 510013.. View Details

Keywords: Cooperative Ownership; Transformation; Advertising Campaigns; Corporate Strategy; Product; Organizational Culture; Food and Beverage Industry