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  • 2015
  • Chapter

Staying the Same While Changing: Organizational Identity in the Face of Environmental Challenges

By: Mary Ann Glynn, Christi Lockwood and Ryan Raffaelli
We explore the role of organizational identity in the adoption of new sustainability practices, focusing on how identity functions as a driver of (or sometimes a drag on) adoption. Drawing on illustrations from the U.S. hotel industry, we examine how sustainability... View Details
Keywords: Organizational Change and Adaptation; Mission and Purpose; Organizational Culture; Environmental Sustainability; Adoption; Accommodations Industry; United States
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  • 14 Feb 2018
  • News

A ‘Hopeaholic’ Promotes Diversity, Inclusion, and Equality in the Workplace

motivated to search for novel information and anticipate alternative perspectives, leading to better decision making, problem solving and innovation. Time and again, analysis confirms this improves the bottom line of companies. “Working to impact society’s continuing... View Details
  • Web

Make clear where we stand and where we aim to go. - Advancing Racial Equity

concern us. First, we have not achieved racial equity [1] within Harvard Business School despite past efforts to create a culture of inclusion. This truth is evidenced by the underrepresentation of Black faculty, students, and staff at... View Details
  • 05 Mar 2020
  • News

Green Light

In a nondescript former root beer plant, tucked behind the Curtain & Bath Outlet off Main Street in Millis, Massachusetts, FreshBox Farms is growing the future of food. The FreshBox facility bears no resemblance to our cultural renderings... View Details
Keywords: Dan Morrell; photographed by Scott Nobles
  • February 2023
  • Supplement

Grupo Sancor Seguros: Facing the Digital Transformation of Insurance in Argentina (B)

By: Jorge Tamayo, Jenyfeer Martínez Buitrago and Mariana Cal
In 2021, Alejandro Simón, CEO of Sancor Seguros Group, had to reassess the Group’s digital transformation strategy. View Details
Keywords: Organizational Change and Adaptation; Organizational Culture; Cooperative Ownership; Strategy; Business Strategy; Adaptation; Technology Adoption; Insurance Industry; Latin America; South America; Argentina
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  • May 2008 (Revised September 2009)
  • Case

IBM's Dynamic Workplace

By: Rosabeth M. Kanter
IBM already competed for talent by being a best workplace. It was one of the first companies to provide paid vacations, health insurance, sick leave, job sharing, and domestic partner benefits. Its human resources portfolio included a full array of progressive policies... View Details
Keywords: Values and Beliefs; Globalized Firms and Management; Leading Change; Corporate Social Responsibility and Impact; Organizational Culture; Social Enterprise
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  • 01 Mar 2014
  • News

Feedback

Bigger, Stronger: Supersizing the NFL Re: Can the NFL win the long game? It is a game for only certain types of individuals, physically and mentally tough, coached up and properly conditioned in season and off season. There is no finer game in a View Details
Keywords: Health, Social Assistance
  • 18 May 2010
  • First Look

First Look: May 18

Khurana Publication:Harvard Magazine, May-June 2010 An abstract is unavailable at this time. Read the article: http://harvardmagazine.com/2010/05/the-pay-problem   Working PapersMen as Cultural Ideals: How View Details
Keywords: Martha Lagace
  • 11 Jan 2000
  • Lessons from the Classroom

New Game, New Rules: Developing Managers for a Competitive World

and organizations, strategic planning, and operations management as we have come to know them. Professor Christopher Bartlett is faculty chair of the Program for Global Leadership. Executive Education recently invited him to discuss his views on the impact our View Details
Keywords: by Staff
  • 04 Mar 2014
  • Sharpening Your Skills

Sharpening Your Skills: Managing Innovation

workplace transparency can increase productivity. Do Creative Types Need To Be Managed Differently? Culture Changers: Managing High-Impact Entrepreneurs In her new Harvard Business School course, Creative High-Impact Ventures:... View Details
Keywords: Re: Multiple Faculty
  • November 1987 (Revised June 1988)
  • Case

ServiceMaster Industries, Inc.

By: James L. Heskett
The CEO of ServiceMaster Industries has convened an internal task force to come up with ideas for reorganizing the company to accommodate unusually fast growth. In developing both alternatives and criteria for appraising them, the task force has to keep in mind the... View Details
Keywords: Restructuring; Leading Change; Growth and Development Strategy; Organizational Culture
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  • 30 Jan 2019
  • What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

leaders—there are plenty of fine people who can lead an organization. What these two did, as you point out, was create a culture around the mission of their organizations. Their employees live the mission in their work How do you teach... View Details
Keywords: by James Heskett; Air Transportation; Financial Services
  • Profile

Pato Bichara

HBS is the incredible section experience, which I wasn’t really aware of when I applied. There’s always an interesting debate, and the class is usually evenly divided. Multiple times, I often change my own opinion on the issues at stake.... View Details
Keywords: Consulting
  • 16 Jun 2021
  • Blog Post

Seeing Everyday as a New Adventure: Reflections for Father's Day

all over the world, learning about their cultures and countries--including how to find them on the map. They peppered my classmates with questions about working in startups, the military, mining, hospitals, factories, aerospace, shipping,... View Details
  • 05 Oct 2021
  • News

Launch Signals

the fastest-growing DTC brand with a 313.7 percent increase in online traffic quarter-over-quarter. Both Fitzgerald and de Zárraga see Flare as a stopgap measure until cultural and policy changes shift the... View Details
Keywords: entrepreneurship; startup; safety; wearable tech; women; Computer and Electronic Product Manufacturing; Manufacturing
  • 04 Jan 2010
  • Research & Ideas

Best of HBS Working Knowledge 2009

answered include: How do I get past a feeling of being stuck in life or work? Can I resist the temptations of success? Am I working too hard? Is there room for spirituality at the office? 10 Reasons to Design a Better Corporate Culture... View Details
Keywords: by Staff
  • 15 Jun 2021
  • News

HBS Addresses Racial Equity

its campus, the School acted quickly to address another critical challenge, one underscored by the murder of George Floyd and other highly publicized incidents of racial injustice in the United States: How does HBS create a culture and an... View Details
Keywords: Jennifer Gillespie
  • 13 Aug 2020
  • Research & Ideas

6 Ways to Support COVID-Weary Employees

workers to attend when sick, including work overload, lack of backup, and understaffing. Some occupational cultures have the same effect, glorifying “toughing it out” as an indicator of work commitment. Finally, we can’t discount the fact... View Details
Keywords: by Dina Gerdeman
  • 23 Jul 2012
  • Research & Ideas

Book Excerpt: ‘Talk, Inc.’

spatial—that would normally separate them from their employees. They do so by cultivating the art of listening to people at all levels of their organization, and by learning to talk with those people in ways that are personal, honest, and authentic. Conversational... View Details
Keywords: Re: Boris Groysberg
  • 01 Jun 2010
  • News

Get Well Soon

his vision for the hospital as, “We will be the best at getting better.” How CCHMC accomplishes just that is an object lesson for MBA students who hope to help lead substantive change in any sort of organization. The improvement effort at... View Details
Keywords: Julia Hanna; Ambulatory Health Care Services; Health, Social Assistance