Crisis Response Plans - Publications - Faculty & Research

01 Jun 2018
News

Disrupting India’s Dental Market

doorbell at his clinics, instead of dedicated front-desk staff. “You will get a dentist who will begin a relationship with you when you walk in,” says Singh. From that point, the dentist becomes personally responsible for every patient... View Details

Keywords: Sasha Issenberg

29 Apr 2016
News

The First Five Years: Kelly McKenna (MBA 2015)

responsibilities include overseeing finances and operations, helping set and implement company strategy, fundraising/keeping investors updated, business development, legal work, interviewing/hiring/onboarding employees, and working... View Details

10 May 2019
News

Bringing Art to the People It Depicts

government agencies and Life magazine, taking intimate photos of regular people, such as families in the segregated South, and celebrities such as boxing great Muhammad Ali alike. “Art is not meant to be in your personal space,” Dean told the Gazette. “I feel like it’s... View Details

Keywords: photography; Gordon Parks; Museums, Historical Sites, and Similar Institutions; Arts, Entertainment

01 Oct 1999
News

A Constructive Summer at HBS

contractor William A. Berry & Son for a "superb job," Moffatt has been pleased with progress on the building. "The whole project has been characterized by good fortune," he says. While the outside structure is going up, planning has also... View Details

Keywords: Judith A. Ross

27 Mar 2019
News

German Family to Give $11M After Learning Extent of Nazi Past

ashamed and turned as white as the wall. There is nothing to gloss over. These crimes are disgusting.” Harf also told the Agence France-Presse that the family plans to take the findings of the investigation public when it is complete.... View Details

17 Feb 2021
Research & Ideas

Pandemic Self-Care for CEOs: Rituals, Running, and Cognitive Restructuring

control over the whole thing.” Another interviewee reported that coming up with a daily plan “took some time,” and all agreed that being “diligent” about daily routines was crucial. Some executives noted that the schedule helped... View Details

Keywords: by Gamze D. Yucaoglu, Robin Abrahams, and Boris Groysberg

30 Apr 2001
Research & Ideas

Big Companies, Big Opportunities—Big Questions

Aguirre, president of P&G's global feminine care division. Most companies believe that in times of crisis you have to drop your costs. That typically leads to erosion of consumer value because you actually erode your product... View Details

Keywords: by Julie Jette

Web

Delivered by fast service cars - The Human Factor – Baker Library | Bloomberg Center, Historical Collections

HBS Home HBS Index Contact Us Harvard Business School Baker Library Historical Collections The Human Factor Introducing the Industrial Life Photograph Collection at the Baker Library Introduction The Exhibition The Request The Response... View Details

01 Dec 2011
News

Li & Fung's Global Footprint

West with Chinese-made goods, which is what we used to do in my grandfather’s days. Li & Fung has thrived as a low-cost export-driven company. Will that continue to be your business model? No. We actually think that China will not be as cheap as before. Its new... View Details

Keywords: Roger Thompson; Miscellaneous Manufacturing; Manufacturing; Wholesale Trade

July 2021 (Revised August 2021)
Supplement

Airbnb Emerges from the Pandemic: Lessons for Stakeholder Governance (B)

By: Benjamin C. Esty and Allison M. Ciechanover

As the COVID pandemic spread in early 2020, global travel ground to a halt. For Airbnb, the San Francisco-based platform for renting accommodations, the impact was both swift and severe as revenues plummeted more than 70% over the prior year. Responding to the sudden... View Details

Keywords: Business and Stakeholder Relations; Corporate Governance; Crisis Management; Leadership; Two-Sided Platforms; Corporate Social Responsibility and Impact; Mission and Purpose; Value Creation; Decision Making; Goals and Objectives; Travel Industry; Tourism Industry; Service Industry; United States

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SPACE: Space, Public and Commercial Economics - Course Catalog

after HBS, spending time learning about what’s happening in space will make you a smarter and more innovative leader. If you’re already planning (and even coming from) a career in space, you know that HBS has staked out a leading position... View Details

02 Jun 2009
First Look

First Look: June 2, 2009

Dictators who devote resources to acquiring information are individuals whose giving is particularly responsive to recipient type. They use the information mainly to withhold resources from "undeserving" types, leading to a... View Details

Keywords: Martha Lagace

03 Jul 2012
Research & Ideas

HBS Faculty on Supreme Court Health Care Ruling

The Supreme Court has spoken, and its ruling last Friday has evoked myriad responses from across the United States—from the far right to the far left, from small businesses to giant corporations, from pundits to the person on the street.... View Details

Keywords: Re: Multiple Faculty; Health

02 Aug 2011
First Look

First Look: August 2

Publication:American Economic Journal: Economic Policy (forthcoming) Abstract We examine the differential response of establishments to the recent global financial crisis with particular emphasis on the role... View Details

Keywords: Sean Silverthorne

20 Aug 2007
Research & Ideas

HBS Cases: Using Investor Relations Proactively

the importance of delivering a consistent message to different stakeholders, and the risks and rewards of introducing external financial information into a firm's planning and operations activities. Martha Lagace: What important themes do... View Details

Keywords: by Martha Lagace; Energy; Utilities

27 May 2021
News

History’s Future

of AlUla, it is AlMadani’s responsibility to chart a future for the historic region, a plan that will include archeological exploration, ecological conservation, and economic development—all with a... View Details

Keywords: Museums, Historical Sites, and Similar Institutions; Arts, Entertainment

21 Dec 2010
First Look

First Look: December 21

response to unexpected endogenous or exogenous threats to meeting work goals. Managers employed two distinct forms of redundant communication to mobilize team members toward mitigating potentially threatening discrepant events—unforeseen... View Details

16 Sep 2014
First Look

First Look: September 16

capture rents outside of the marketplace. We synthesize this body of research under the umbrella term institutional strategies, which we define as the comprehensive set of plans and actions directed at strategically leveraging and shaping... View Details